Customer care team Work, Jobs in Higham Ferrers, Nth (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
13d
Tutor – Health and Social Care Training
Centra Training —Peterborough
- Up to £38,000 a year
- Full-time
- English
- Maths
- Education
- Flexitime
- Work from home
Quick apply
10d
Pharmacy Counter Assistant
Harborough Field Pharmacy —Rushden
- £12.71 an hour
- Part-time
- Medication administration
- Customer service
- Patient care
- Free parking
- Employee discount
Quick apply
Delivery Driver
Greenmill Supply Co. Ltd —Bedford
- From £34,736 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
Warehouse Operative - Nights
DPD Group UK —Raunds
- £14.93 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
9d
Credit Controller
Access Platform Sales (APS) —Huntingdon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
Waitress / Waiter
Bill's - Rushden Lakes —Rushden
- £11.70 - £14.00 an hour
- Part-time
Quick apply
Area Manager / Contracts Manager - Commercial Cleaning
RAPID CLEAN —Milton Keynes
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Annual leave
Quick apply
Care Assistant
Helping Hands —Bedford
- £16.80 an hour
- No experience needed
- Care plans
- Annual leave
- Referral programme
Quick apply
11d
Mobile Operations Support Officer - Nights
Ashridge Group Ltd —Milton Keynes
- £29,374.80 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
Quick apply
14d
Delivery Driver/Warehouse
Fresh Ideas Direct Ltd —Wellingborough
- £12.80 an hour
- Full-time
- Heavy lifting
- In-person
Quick apply
2d
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Microsoft Office
- Care plans
- Annual leave
- Referral programme
Sales Representative
Vape House Group Ltd —Rushden
- From £12.71 an hour
- Part-time
- CRM software
- Sales
- Presentation skills
Quick apply
1d
Admissions Adviser
The Bedford College Group —Wellingborough
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
11d
Multi Drop Delivery Driver
A.R.M ROAD HAULAGE LTD —Kettering
- £121.32 - £216.12 a day
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
- Flexible schedule
Quick apply
6d
Functional Assessor
Serco Group —Milton Keynes
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Warehouse Packer
S&J Retail Ltd —Wellingborough
- £12.80 - £13.00 an hour
- Full-time
- Warehouse experience
- Free parking
Quick apply
Operations & Office Administrator
Energise Energy Solutions —Bedford
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Human resources
- Free parking
- Annual leave
11d
Cost Administrator
Anglian Water Services Ltd —Peterborough
- From £27,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Work from home
11d

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
13 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care team jobs in higham ferrers, nth

Customer Contact Administrator

Tutor – Health and Social Care Training

Pharmacy Counter Assistant

Delivery Driver

Warehouse Operative - Nights

Housing Officer

Credit Controller

Waitress / Waiter

Area Manager / Contracts Manager - Commercial Cleaning

Care Assistant

Mobile Operations Support Officer - Nights

Delivery Driver/Warehouse

Care & Compliance Coordinator

Sales Representative

Admissions Adviser

Multi Drop Delivery Driver

Functional Assessor

Warehouse Packer

Operations & Office Administrator

Cost Administrator

I want to receive the latest job alerts for customer care team in higham ferrers, nth

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