Full time Work, Jobs in Hucknall, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
13d
Bar Staff & Bar Support - Nottingham
Katie O'Brien's - Nottingham —Nottingham
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Personal Assistant
ARJ Solutions Limited —Mansfield
- £30,000 - £35,000 a year
- Full-time
- Research
- Administrative experience
- Organisational skills
- Free parking
Quick apply
11d
Stock & Service Assistant
The Silver X Group —Kirkby in Ashfield
- £13 an hour
- Full-time
- CRM software
- Organisational skills
- Warehouse experience
- Sick pay
Quick apply
Administration Assistant
Premier Insurance Brokers Ltd —Nottingham
- From £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
7d
Customer Service Advisor
Entrance Composite door solutions —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
1d
Production worker (paint manufacturing)
Multicolour Limited —Hucknall
- From £13 an hour
- Full-time
- Forklift
- Quality control
- Organisational skills
Quick apply
Internal Salesperson
Smith Brothers Stores Ltd —Nottingham
- Full-time
- Microsoft Word
- Customer service
- Maintenance
Quick apply
14d
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
8d
Legal Secretary/Receptionist
Charles Newton & Co Solicitors —Nottingham
- £23,132.20 - £25,000.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Storeperson
JRL Group —Nottingham
- Full-time
- Manufacturing
Quick apply
Fragrance Ambassador / Perfume Experience Guide
Ammars Fragrences —Nottingham
- £8.50 - £13.00 an hour
- Part-time
- Bilingual
- Social media management
- Customer service
- Store discount
- Flexitime
Quick apply
8d
Floating Support Worker
Change Grow Live —Hucknall
- £28,557.79 - £32,802.41 a year
- Travel
- Annual leave
- Employee assistance programme
10d
Stores and Despatch team leader
Entrance Composite door solutions —Nottingham
- £14.00 - £14.50 an hour
- Full-time
- Heavy lifting
- Forklift
- Continuous improvement
- Free parking
Quick apply
Communications and Marketing Assistant - Police Staff
Nottinghamshire Police —Arnold
- £28,071 - £29,859 a year
- Full-time
- Travel
- Annual leave
Warehouse Person/Driver
Smith Brothers Stores Ltd —Nottingham
- Full-time
- Heavy lifting
- In-person
- Communication skills
Quick apply
14d
Customer Experience Representative
RevvedUp AI Solutions Ltd —Nottingham
- £25,420.00 - £41,859.14 a year
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Quick apply
Laboratory Reception Assistant
Source Bioscience —Nottingham
- £25,000 a year
- Full-time
- Administrative experience
- Typing
- Employee assistance programme
Quick apply

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Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
13 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in hucknall, ntt

Complaints & Information Support Officer

Bar Staff & Bar Support - Nottingham

Personal Assistant

Stock & Service Assistant

Administration Assistant

Customer Service Advisor

Production worker (paint manufacturing)

Internal Salesperson

Trainee Sales Assistant

Wellbeing Centre Reception and Administrator

Legal Secretary/Receptionist

Trainee Plate Maker

Storeperson

Fragrance Ambassador / Perfume Experience Guide

Floating Support Worker

Stores and Despatch team leader

Communications and Marketing Assistant - Police Staff

Warehouse Person/Driver

Customer Experience Representative

Laboratory Reception Assistant

I want to receive the latest job alerts for full time in hucknall, ntt

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