Assistant manager Work, Jobs in Iver, Bkm (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Assistant General Manager
Energie Fitness —Staines South
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Sales
- Supervising experience
Quick apply
Deputy Manager
Iceland —Slough
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Assistant Brand Manager
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Assistant Manager
Malt Shovel —Uxbridge
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Assistant Manager
TRG Concessions - Jones the Grocer Heathrow Airport T2 —London
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Deputy Club Operations Manager
Pine Ridge Golf Club —Camberley
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Manager - Care Home
White Plains Care Home —Uxbridge
- From £35,000 a year
- Weekend availability
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Assistant Manager
Harvester - Montagu Arms —Slough
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Assistant Manager
Compass Group —Slough
- £31,320 a year
- Full-time
- Customer service
- Organisational skills
- Retail management
- Employee discount
Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
Assistant Manager
TRG Concessions - Slim Chickens Heathrow Airport T3 —London
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Staines-upon-Thames
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Assistant Practice Manager
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £14 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
3d
[Korea Development Bank] Assistant Manager / Operations
Korea Development Bank —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Poultry Manager
M&O Storage Limited —Northwood
- £35,000 - £42,000 a year
- Weekend availability
- Driving
- Organisational skills
- In-person
- Annual leave
Quick apply
Assistant Manager
TRG Concessions - Wagamama Beaconsfield - Manager —Beaconsfield
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Assistant Category Manager
RWC —West Drayton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
9d

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assistant manager jobs near iver, bkm

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

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assistant manager jobs in iver, bkm

Assistant Customer Service Manager

Assistant General Manager

Deputy Manager

Assistant Brand Manager