Customer service administrator Work, Jobs in Kenilworth, War (with Salaries)

Process Improvement Administrator
Countrywide Tax and Trust Corporation —Leamington Spa
- From £25,000 a year
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Front of House Senior Receptionist x2 (111943-0826)
University of Warwick —Coventry
- £26,093 - £26,707 a year
- Management
- Databases
- Supervising experience
5d
Receptionist – Part Time
Vets Now —Coventry
- £13.45 an hour
- Part-time
- Front desk
- Annual leave
6d
Customer Service Administrator
The Cakery —Leamington Spa
- £22,947 - £29,067 a year
- Part-time
- Serving
- Sales
- Computer literacy
Quick apply
14d
Warehouse Administrator
Farmfoods —Daventry
- £13.69 - £14.85 an hour
- Overtime
- Annual leave
- Employee discount
Quick apply
10d
Sales Order Processing Administrator
Contract Supplies (White Goods) Limited —Marston Green
- £27,000 - £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
13d
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
9d
Coordination Administrator
Worlifts Limited —Bromsgrove
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
8d
Senior Administration Assistant (CHH)
Camping and Caravanning Club —Coventry
- £15,000 a year
- Part-time
- Databases
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Receptionist – Weekend
Vets Now —Coventry
- £13.45 an hour
- Weekend availability
- Front desk
- Annual leave
9d
Bank Medical Records Administrator
Spire Healthcare —Sutton Coldfield
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
9d
Business Administrator
MSX International —Warwick
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Service Administrator - Coventry OMODA
Allen Motor Group —Coventry
- £30,620.42 a year
- Organisational skills
- Computer skills
- Employee discount
Receptionist
Chesford Grange Hotel —Kenilworth
- £12.71 - £13.23 an hour
- Full-time
- Hotel
- Conflict management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
3d
Client Services Administrator
Stepping Stones Financial Planning LLP —Leicester
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
13d
Business Support Administrator
CW Champions —Coventry
- £17,027.02 a year
- Temporary
- Hybrid work
- CRM software
- Databases
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
10d
Telesales Administrator
Aston Fittings Manufacturing Ltd —Birmingham
- £13.50 - £14.00 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
11d
Office & Business Support Manager
JS Morris Electrical Ltd —Solihull
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
- Free parking
- Store discount
Quick apply
10d
EU Data Compliance Administrator
MSX International —Coventry
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
4d

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Process Improvement Administrator

Countrywide Tax and Trust Corporation -
Leamington Spa

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Stakeholder liaison
Business analysis
Internal department liaison
Complaint handling
Continuous improvement
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Company

Countrywide Tax and Trust Corporation Ltd are a forward-thinking company whose approach to estate planning is both innovative and on point. CTT Group has worked hard to develop its product range and strategies, ensuring that we can provide the best estate planning solutions to clients, no matter their situation.

We are an innovative organisation who values its employees and encourages growth and career development. Encompassing many teams that provide professional services to our clients, our wealth of knowledge and training is extensive to ensure our employees can provide an outstanding service.

If you want to work for a company that’s not afraid to stand out from the crowd, then being a part of the Countrywide Group is for you.

Role

Administrator within our Process Improvement Team

Within this role you will work closely with our Legal and Technical Teams in investigating and responding to customer feedback, and continuously developing and improving our business systems and processes. You will produce recommendations for improvement where required and work with team leaders across the business in these key areas. You will also deal with disputes with local authorities in relation to long term care funding, as well as corresponding with clients, advisers and other professionals in relation to all matters.

Summary of Key Responsibilities

To monitor, investigate and respond to client feedback
To contribute to the development and improvement of business systems and processes
To make effective use of case management systems and ensure efficient use of time and resources across the business.
To liaise with local authorities regarding long term care funding disputes.
Review files and chase for outstanding information where required.
Ensuring complaints are recorded and acknowledged whilst liaising with the relevant Team Leader to ensure that these are investigated and responded to.
Liaising with clients, advisers and other professionals in relation to all matters.

Primary Responsibilities

Highlight target areas to drive business efficiency and an improved customer experience
Review existing systems and processes, and identify and recommend improvements to optimise processes in light of feedback received from clients
Provide ongoing support and development of existing processes and systems

Additional Responsibilities

Provide support and ongoing training to the wider business.
Dealing with complaints in a professional and timely manner.
To make appropriate recommendations for service improvement.
To attend and complete relevant training.
To co-operate with and take part in the business’ appraisal process.
Make effective use of case management systems, Microsoft, and email systems.

Key Knowledge & Required Skills

Professional client approach.
Ability to be able to motivate, support and lead others to deliver goals and deadlines.
Strong communicator with the ability to adapt to everyone.
Ability to be resilient, calm and solution focused.
Confident in making decisions.
Willing to delegate.
Organised and adaptable.
Good inter-personal skills and understanding manner.

Desirable - but not essential

Legal Knowledge

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in kenilworth, war

Process Improvement Administrator

Administrator

Front of House Senior Receptionist x2 (111943-0826)

Receptionist – Part Time

Customer Service Administrator

Warehouse Administrator

Sales Order Processing Administrator

Admin Operations and Events Lead

Coordination Administrator

Senior Administration Assistant (CHH)

Receptionist – Weekend

Bank Medical Records Administrator

Business Administrator

Service Administrator - Coventry OMODA

Receptionist

Client Services Administrator

Business Support Administrator

Telesales Administrator

Office & Business Support Manager

EU Data Compliance Administrator

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