Patient access occupations Work, Jobs in Kenilworth, War (with Salaries)

Telephonist
SWFT Clinical Services Ltd —Warwick
- £28,484.53 a year
- Part-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
2d
Patient Coordinator
The Old School Surgery —Stoney Stanton
- £12.96 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Hub Coordinator - Midlands
Marie Curie —Solihull
- £25,272 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Hospice
- In-person
- Annual leave
- Employee discount
Quick apply
Care Navigator/Receptionist
Kenyon Medical Centres —Binley and Willenhall
- £13.45 an hour
- Part-time
- Customer service
- Data entry
- Organisational skills
Quick apply
11d
Patient Advisor
Optical Express —Leamington Spa
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Patient care
- Annual leave
9d
Patient Services Advisor
Spirit Primary Care Limited —Rugby
- Part-time
- Computer literacy
- Administrative experience
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
Patient Advisor
Small Heath Medical Practice —Birmingham
- £12.71 an hour
- Temporary
- Administrative experience
- Front desk
- In-person
Quick apply
3d
Administration & Scheduling Assistant
Specsavers —Coventry
- £12.91 an hour
- Full-time
- Communication skills
4d
Administrative Assistant
Biomechanix clinic (Coventry foot doctor) —Wyken
- From £13 an hour
- Temporary
- Microsoft Word
- Computer literacy
- Accounting
- Free parking
- Employee discount
Quick apply
6d
Treatment Coordinator
mydentist —Wainbody
- Up to £13.55 an hour
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Receptionist - Radiology
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Part-time
- Front desk
4d
Medical Receptionist
Mansfield Medical Centre —Coventry
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Organisational skills
- Front desk
- Employee discount
Quick apply
4d
Patient Care Navigator
Karis Medical Centre —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
- Sick pay
Quick apply
13d
Band 3 Hub Coordinator–Ward Based
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
4d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
GP Receptionist
Wychall lane surgery —Birmingham
- £12.71 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Data entry
- Employee discount
Quick apply
5d
Band 2 Facilities Health Centre Receptionist
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,272 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Discharge Navigator
Birmingham Mind —Birmingham
- £30,024 a year
- Full-time
- Communication skills
- Employee assistance programme
12d
Medical Secretary, ENT, Maxillo Facial
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
- Typing
- Training & development
- Teaching
13d

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patient access occupations jobs near kenilworth, war

Telephonist

SWFT Clinical Services Ltd -
Warwick

Apply Now

Job details

Part-time
£28,484.53 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Internal department liaison
Patient service
Organisational skills
Telecommunication
Front desk
Communication skills

Full job description

We currently have a vacancy for 21.25 hours per week as a Telephonist/Receptionist who have excellent communication skills and would like to join our Hospital Switchboard Team.

You must be confident, articulate, have good organisational skills and be able to maintain the highest standards of professionalism and confidentiality.

We are seeking applicants with at least 2 years experience working within the telecommunications service or customers facing roles, ideally gained within the NHS but not essential

Full training will be provided to successful candidates

If you would like to have an informal discussion about this post, please contact:

Barbara Halford - Switch Board Supervisor Hotel Services 01926 495321 M-F 13:30- 21:00 or Sharon Rose - Multiple Site Reception Manager/Senior Administrator 01926 815045 ex 8203

To undertake general telephonist/receptionist duties acting as the first point of contact for our patient, visitors and staff.

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

To receive and re-direct telephone calls to the appropriate departments in an efficient friendly manner

To maintain a helpful and confident manner when dealing with patients, visitors and staff in order to promote the caring and professional image of the Trust.

To assist the general public with directions and enquiries at the reception window, which may include but not exclusive to PPE, patient transfers via porters, etc

To operate the hospital bleep system including daily tests, dealing with faults and to issue batteries as required and recycle the batteries

To issue and maintain records of key allocation and door codes for key personnel

To monitor and escalate the emergency numbers 2222 & 3333, at all times

To support on the activation of emergency procedures in the event of fire, cardiac arrest, maternity emergencies and major emergencies and to inform appropriate personnel

To maintain all appropriate records including on-call rota’s, on-call mobile phone numbers

Programme the on-call phones to the relevant on call consultants

To provide on-call lists for the relevant wards and departments

To deal with requests for access from the general public to hospital wards in an efficient and friendly manner

To deal and escalate requests for non-emergency transport from wards and departments using SWFT logistics

Follow set procedures when reporting faults with equipment

To regularly carry out the testing the emergency red phones throughout the hospital

To initial assist and escalate the emergency lift phones/communication as and when required.

To support in the regular testing of alarms and systems in conjunction with Estates

To regularly monitor alarm panels and report any issues to security, porters or estates, blood bank, or any other associated team

To liaise with Estates out of hours on-call staff with regard to issues relating to maintenance for all South Warwickshire NHS Foundation Trust Hospitals. Warwick, Stratford, Rehab, Ellen Badger.

To be the primary site contact for calls relating to patient transfers/discharges for via the agree logistics service provider

Update the internal telephone directory from the starters and leavers list

To support the internal postal team relating to mail redirecting around the Trust which cannot be identified

To support queries relating to car parking in the absence of the Security team

To take all necessary care for the security of equipment and information

To co-operate with colleagues and management to ensure the health and safety of themselves and others

To liaise with relevant personnel and co-ordinate any queries concerning the mortuary out of hours

To contact and assist, if applicable, the on-call manager with regard to out of hours queries

Regular use of the Trust computerised Patient Administration System Lorenzo to locate patients and assist with enquiries

To communicate and respond to patients and/or departments that contact the Trust whom are hard of hearing, via the dedicated handset

To liaise with Medical staffing about locum Doctors

To issue locum packs, identity badges and accommodation keys

To provide the support for issuing of temporary ID cards which may need required out of hours

Sign out fall back smart card for A&E staff when necessary

Deal with contractors, out of hours, upon request

To accept and forward any calls/information for a number of complex teams around the Trust, out of hours

Hand out Rheumatology prescriptions and blood forms to patients obtaining signatures

To be a primary contact for access to the main hospital site, out of hours, for patients, visitors and staff via the intercom

There will be a requirement to work alone and unsupervised from 5pm Monday to Friday, weekends and some bank holidays

Communications and Working Relationships

To have good interpersonal skills and to be able to communicate with all levels of staff, patients, visitors and all hospital users

Apply Now

Refine Your Search

patient access occupations jobs in kenilworth, war

Telephonist

Patient Coordinator

Private Patient Co-ordinator

Hub Coordinator - Midlands

Care Navigator/Receptionist

Patient Advisor

Patient Services Advisor

Patient Advisor

Administration & Scheduling Assistant

Administrative Assistant

Treatment Coordinator

Receptionist - Radiology

Medical Receptionist

Patient Care Navigator

Band 3 Hub Coordinator–Ward Based

practice Lead/ Receptionist

GP Receptionist

Band 2 Facilities Health Centre Receptionist

Discharge Navigator

Medical Secretary, ENT, Maxillo Facial

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