Team leader, advisory services Work, Jobs in Kidderminster, Wor (with Salaries)

Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
Gallagher —Brierley Hill
- Up to £45,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
Quick apply
Director of Professional Services
EsserePro Professional Services Ltd —Birmingham
- £120,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
12d
Integration Team Manager
AFH Financial Group —Bromsgrove
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Employee discount
Lead Generation Specialist
Corporate Commerical Surveyors —Bromsgrove
- From £25,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
Quick apply
Advisory Services Graduate (Multiple locations)
AECOM —Birmingham
- Full-time
- Hybrid work
- In-person
- Communication skills
- Marketing
7d
Practice Team Leader - Joint Legal Services
West Midlands Police —Birmingham
- Full-time
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
11d
Continuous Improvement Lead
Culligan UK limited —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
1d
Team Leader/Deputy Manager
Beacon Haven Ltd —Birmingham
- £35,000 a year
- Nights as needed
- Childcare
- Supervising experience
- Organisational skills
Quick apply
Theraputic Intervention Lead
Trident Alternative Provision —Acocks Green
- From £30,000 a year
- Full-time
- Master's degree
- Supervising experience
- IT
Quick apply
12d
Senior Executive Internal Audit - Risk Advisory Services
BDO —Birmingham
- Full-time
- Analysis skills
- Organisational skills
- AI
Accounts Receivable Team Leader
Nacro —Birmingham
- £34,421 - £35,454 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Supervising experience
12d
Team Leader (Therapeutic Support)
Journal to Dreams —Birmingham
- £30 an hour
- Part-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
Quick apply
14d
Grounds Maintenance Team Leader anf General Operatives
Envirocare Maintenance Solutions —Birmingham
- £27,976 - £31,200 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
Team Leader
Autonomy Life Limited —Malvern
- £13.70 - £14.15 an hour
- Weekend availability
- Computer skills
- In-person
- Care plans
- Free parking
- Employee discount
Quick apply
1d
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Credit Control Team Leader
Novuna —Telford
- Up to £39,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
4d
HR Advisor, HR Advisory Services, 12 month FTC/Secondment
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Sick pay

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Operational Support Team Leader

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Sick pay

Qualifications

Customer service
Communication skills

Full job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Team Leader supports and enables day today CX performance—providing leadership, coordination, and oversight so workflows run smoothly, service is consistent, and team collaboration is effective.

Acting as a key point of CX leadership, the role clarifies priorities, balances workloads, and keeps people aligned to shared objectives, while driving tactical management and longer-term improvements to processes, capability, and service standards.

What this role involves:

Provide hands-on support during absence, spikes, or operational pressure; maintain continuity of service; hold broad awareness of team workflows to reassign tasks and step in to protect service standards.
Hold broad awareness of team workflows to enable flexible redistribution of tasks.

Build strong working relationships across the team to support collaborative problem-solving.
Encourage a “one team” mindset that strengthens shared ownership of outcomes.
Facilitate effective handovers and ensure priorities are clearly understood.
Lead daily team huddles or short stand‑ups to review current workload, challenges, and celebrate successes.

Apply and uphold clear processes, behaviours, and expectations across the team.
Identify operational variances or process gaps early and address them proactively.
Organise or support QA activity and ensure operational documentation is kept up to date.

Use end-to-end knowledge of operations to identify root causes of issues, to allow for proactive ‘feedback loop.’
Drive continuous improvement by identifying inefficiencies and suggesting solutions.

Ensure important information is shared clearly and promptly across the team.
Translate operational priorities into clear, actionable instructions.
Escalate issues to the CX Manager early where necessary.

Identify skills, strengths, and development opportunities within the team.
Provide day-to-day coaching, feedback, and mentoring to build capability.
Allocate resources smartly based on changing priorities and demand levels.
Balance workloads across the team to maintain fairness and efficiency.
Reduce the need for emergency cover by forecasting needs early.
Use data (e.g., workload volumes, queues, SLAs, ageing) to guide decision-making.
Provide the CX Manager with visibility of pressure points and emerging issues.
Offer practical recommendations based on daily operational experience.
Contribute to planning sessions, process reviews, and improvement initiatives.
Support development of KPIs, dashboards, and performance insights.

Requirements

Strong understanding of operational/customer service environments
Ability to manage competing priorities with sound judgement
Excellent communication and interpersonal skills
Collaborative, solutions focused‑ approach
Able to coach, motivate, and develop others
Comfortable with varied workloads and shifting priorities

Key Attributes

Proactive and adaptable
Calm under pressure
Strong organisational awareness
Team first mindset
Positive, supportive leadership style
Attention to detail
Continuous improvement mindset

Benefits

Monday - Friday working pattern
23 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay (after qualifying period)
Enhanced Paternity & Maternity benefits
Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression

Quick apply

Refine Your Search

team leader, advisory services jobs in kidderminster, wor

Operational Support Team Leader

Team Leader

Director of Professional Services

Contact Centre Team Manager

Integration Team Manager

Lead Generation Specialist

Advisory Services Graduate (Multiple locations)

Practice Team Leader - Joint Legal Services

Continuous Improvement Lead

Customer Services Team Leader (Contact Centre Based)

Team Leader/Deputy Manager

Theraputic Intervention Lead

Senior Executive Internal Audit - Risk Advisory Services

Accounts Receivable Team Leader

Team Leader (Therapeutic Support)

Grounds Maintenance Team Leader anf General Operatives

Team Leader

Senior Reward Manager - Executive Compensation & Equity Incentives

Credit Control Team Leader

HR Advisor, HR Advisory Services, 12 month FTC/Secondment

I want to receive the latest job alerts for team leader, advisory services in kidderminster, wor

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