Product support Work, Jobs in Lapford, Dev (with Salaries)

Care & contact team member
Littledart Fulfilment —Witheridge
- £13.45 an hour
- Full-time
- Computer literacy
- Data entry
- Typing
Quick apply
6d
Operations Assistant (Administration &
AcuPrime —Exeter
- £26,500 - £29,000 a year
- Full-time
- Inventory control
- English
- Administrative experience
- Flexible schedule
Quick apply
11d
Quality Systems Administrator
Graphic -plc —Crediton
- From £28,020 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Referral programme
Quick apply
Business Development Representative (BDR)
Stannp Ltd —Barnstaple
- £35,000 - £39,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Operations & Executive Manager
Tide and Trove —Exeter
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- CRM software
- Google Suite
- Employee discount
- Flexible schedule
Quick apply
10d
Galvanizing Operative
South West Galvanizers Ltd , part of Wedge Group Galvanizing —Crediton
- From £614 a week
- Overtime
- Forklift
- In-person
- Hand tools
- Free parking
- Employee assistance programme
Quick apply
12d
eCommerce Trading Assistant
Wilton Bradley Ltd —Newton Abbot
- From £27,000 a year
- Full-time
- Social media management
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
9d
Quality Assurance Associate
Mondelēz International —Crediton
- Temporary
- Microsoft Office
- Project management
Technical Support Advisor 2nd Line Telco
Focus Group —Exeter
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Water Babies Poolside Helper
Water Babies —Exeter
- £12.75 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Clinical Receptionist
The Exeter Clinic Ltd —Exeter
- £31,200 a year
- Full-time
- Hospitality
- Computer literacy
- English
- Annual leave
- Employee discount
Quick apply
12d
Part-Time Soap Maker’s Assistant
North Devon Soap Limited —Bideford
- £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
5d
Client Care Assistant
Medivet Group Ltd —Northam
- Part-time
- Front desk
- Annual leave
- Employee discount
Sales Executive
APS Packaging —Bideford
- Full-time
- CRM software
- Business development
- Free parking
- Sick pay
Quick apply
Quality Control Inspector
Eaton —South Molton
- Computer literacy
- Quality control
- Computer skills
Travel Sales Consultant
Trailfinders —Exeter
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Medicines Optimisation Lead
Bow Medical Practice —Bow
- £15 - £18 an hour
- Part-time
- Customer service
- Microsoft Office
- Continuous improvement
- Free parking
- Store discount
Quick apply
1d
Customer Service/Sales Advisor
JK floorheating Ltd —Exeter
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Communications Manager
South West Water —Exeter
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Area Manager
St Austell Brewery —Exeter
- £70,000 - £75,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Quick apply

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Care & contact team member

Littledart Fulfilment
Witheridge

Quick apply

Job details

Permanent | Full-time
£13.45 an hour
6 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Stakeholder liaison
Ticket management
Complaint handling
Data entry
Relationship management
Customer interaction
Typing
Outbound calling
Communication skills
Time management

Full job description

Care & Contact Team Member

We are a fulfilment centre located in Witheridge, North Devon and are looking for a member to join our Care & Contact Team that will act as the liaison between our company, our clients and their customers. The successful candidate will be able to deal with a variety of queries, complaints and enquiries in a professional and polite manner. They will accept ownership for effectively solving customer queries and will also keep customer satisfaction at the core of every decision and behaviour.

Responsibilities and Key Tasks:

Manage inbound and outbound calls and emails in a timely manner
Raising support tickets to enable tracking and resolution of customer requests
Identify customers’ needs, investigate and resolve by offering solutions and/or alternatives in an accurate and efficient response
Provide detailed information on our clients’ products
Build sustainable relationships with our clients and engage customers by ‘going the extra mile’
Keep records of all conversations within our database in a comprehensible way
Offer assistance to clients and their customers who may be having issues
Frequently attend training sessions to improve knowledge and performance level
Work as part of a team to resolve client/customer issues
Assist in other areas of the team as and when required

Requirements and Skills:

Strong phone and verbal communication skills required along with good listening skills to gain a better understanding of the clients’ needs
Customer focus and adaptability to different personality types
Ability to multi-task and set priorities
Proficiency with computers, software and strong typing skills
Strong time management and decision making skills
Adhering to all company policies and procedures
Whilst experience in previous customer service/support roles would be an advantage, it is not essential as full training will be given.

Pay: £13.45 per hour

Work Location: In person

Quick apply

Refine Your Search

product support jobs in lapford, dev

Care & contact team member

Operations Assistant (Administration &

Quality Systems Administrator

Business Development Representative (BDR)

Operations & Executive Manager

Galvanizing Operative

eCommerce Trading Assistant

Quality Assurance Associate

Technical Support Advisor 2nd Line Telco

Water Babies Poolside Helper

Senior Clinical Receptionist

Part-Time Soap Maker’s Assistant

Client Care Assistant

Sales Executive

Quality Control Inspector

Travel Sales Consultant

Medicines Optimisation Lead

Customer Service/Sales Advisor

Customer Communications Manager

Area Manager

I want to receive the latest job alerts for product support in lapford, dev

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