Customer support & client services Work, Jobs in Lavenham, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Broker Admin Assistant
Fleximize Ltd —Ipswich
- £22,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Store discount
Quick apply
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Learning Support Assistant & IAG Advisor
TCHC Group —Ipswich
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service Administrator
We Prep Ship Global Fowarding —Stowmarket
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
5d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
Quick apply
4d
Scheduler
Dalkia Facilities —Ipswich
- £26,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
Front of House Coordinator
Hestia Clinic —Bury St. Edmunds
- £24,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
6d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Health and Wellbeing Practitioner
Abbeycroft —Sudbury
- £11,880 a year
- Part-time
- Hybrid work
- First Aid Certification
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
8d
Data Protection Support Officer
The DPO Centre Ltd —Ipswich
- From £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Project management
Property Manager (Revenue & Guest Experience)
Betts Property Investments Ltd. —Bury St. Edmunds
- £15 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Supervising experience
Quick apply
Renewals Manager
Xperience —Bury St. Edmunds
- Hybrid work
- Project management
- Travel
- Organisational skills
- Free parking
- Work from home
Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Client Servicing Administrator
Douglas Steers & Company —Colchester
- From £28,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
10d

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customer support & client services jobs near lavenham, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in lavenham, sfk

Customer Success Executive

Broker Admin Assistant

Customs Clearance Coordinator

Learning Support Assistant & IAG Advisor

Associate Business Development Manager

Customer Service Administrator

General Services Manager

Scheduler

Ocean Freight Import Coordinator

Facilities Helpdesk Operative

Front of House Coordinator

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Health and Wellbeing Practitioner

Scheduler & Permitter

Contract Administrator

Data Protection Support Officer

Property Manager (Revenue & Guest Experience)

Renewals Manager

Training and Helpdesk Coordinator

Client Servicing Administrator

I want to receive the latest job alerts for customer support & client services in lavenham, sfk

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