Mentors & peer support occupations Work, Jobs in Leicester, Lec (with Salaries)

Triage Coordinator
caba —Rugby
- £31,907 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Support Worker
KOGER CARE AND SERVICES LIMITED —Leicester
- £25,420.00 - £37,137.31 a year
- Full-time
- Care experience
- Experience working with children
- In-person
Quick apply
Sessional Group Support Worker
Leicester's LGBT Centre —Hinckley
- £14.24 an hour
- Organisational skills
- In-person
Quick apply
Mentor
8:Twenty Eight Youth Development —Leicester
- £25 - £30 an hour
- Experience working with children
- Mentoring
- In-person
Quick apply
Youth Mentor
8:Twenty Eight Youth Development —Leicester
- £25 - £30 an hour
- Experience working with children
- Mentoring
- In-person
Quick apply
Youth Coordinator
Mentor Wise —Leicester
- £24,500 - £25,000 a year
- Weekend availability
- Mentoring
- Organisational skills
- In-person
Quick apply
1d
Pastoral Support Assistant
St Paul's Catholic School, a Voluntary Academy —Leicester
- £22,415 - £23,506 a year
- Part-time
- School
Relief Support Worker
Creative Support —Loughborough
- £12.85 an hour
- Call to connect
- Communication skills
- Annual leave
Relief Recovery Support Worker
Creative Support —Leicester
- £12.85 an hour
- Call to connect
- Annual leave
Part-Time Support Worker / Job Coach – Creative
Forever Savvy —Markfield
- £12.71 an hour
- Part-time
- English
- Mentoring
- In-person
Quick apply
10d
Bank Support Worker
Prime Life —Leicester
- £12.96 - £13.32 an hour
- Part-time
- Annual leave
Quick apply
Support Worker Bank Staff
apple house (leics) ltd —Wigston Magna
- £12.71 an hour
- Part-time
- Medication administration
- In-person
Quick apply
9d
Support Worker
Priory —Shepshed East
- £13.45 an hour
- Full-time
- Communication skills
- Referral programme
Quick apply
Mental Health Support Worker
iBC Healthcare —Leicester
- £12.81 an hour
- Full-time
- Medication administration
- Experience working with individuals with disabilities
- Computer literacy
- Paid training
- Annual leave
Quick apply
1d
Therapeutic Support Worker
Para Group —Leicester
- £13.00 - £13.75 an hour
- Overtime
- Childcare
- Experience working with children
- Driving
- Free parking
- Paid training
Quick apply
Young People's Support Worker
Nottingham Community Housing Association —Nottingham
- £24,871 - £25,371 a year
- 8 hour shift
- Computer literacy
- Travel
- In-person
- Free parking
- Store discount
20h
Youth Employability Progression Coach (Maternity Cover)
ThinkForward —Nottingham
- From £31,000 a year
- Full-time
- Experience working with children
- Mentoring
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Support Worker - (Bank)
Redwood Childcare Ltd —Loughborough
- £13.10 an hour
- Experience working with children
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Workshop assistant volunteer
Imaaife —Nottingham
- £13 - £14 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Flexible schedule
Quick apply
11d
Bank Support Worker- Waking Night
Priory —Leicester
- £13.45 an hour
- Night shift
- Communication skills
- Referral programme
Quick apply

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Triage Coordinator

caba -
Rugby

Apply Now

Job details

Full-time
£31,907 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Charging infrastructure
Customer interaction

Full job description

TRIAGE COORDINATOR

Salary details: £31,907

Location: Hybrid – Rugby office/homebased

Hours per week: 32 hours per week

Vacancy type: permanent

Responsible for: N/A

who are we?

caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events.

Our vision is that everyone in the ICAEW community can fully participate in life.

your role at caba

As a Triage Coordinator, you’ll be the warm, reassuring first voice our clients hear. Every day, you’ll help people feel heard, supported and guided - offering clear information, emotional reassurance and connecting them with the right services at the right time. You’ll play a vital part in shaping someone’s first impression of caba, ensuring their experience is friendly, timely and genuinely helpful.

You’ll also help us understand what our community is facing by spotting themes in enquiries, sharing insights with colleagues, and contributing to outcome surveys. This frontline role sits at the heart of our mission: increasing access to support, improving wellbeing, and helping thousands of people feel their challenges are more manageable.

What you’ll bring

A natural warmth and empathy-you enjoy talking to people, helping them feel comfortable, and offering calm, confident support in moments that may feel emotional or sensitive.
Strong communicationskills-whether on the phone or email, you can listen deeply, respond clearly, and make people feel valued.

Curiosity and good judgement-you like understanding what someone needs and thinking creatively about the best next step, even when situations are complex.
A commitment to accuracy-you’reorganised, careful with details, and able to keep client records clear, up to date and meaningful.
A collaborative mindset-you enjoy being part of a supportive team, sharing insights and learning from others.
Knowledge of how the right support changes lives-perhaps you’reearly in your career and keen to build experience in advice-giving, social support, mental health, or community services. This role gives you hands-on exposure to trauma-informed practice, safeguarding, and the wider support landscape.

why caba?

Benefits
We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:

Financial security & time off:

Up to 10% employer pension contributions

Private medical insurance, income protection, and life assurance

25 days’ annual leave plus bank holidays

Enhanced family-friendly policies

Wellbeing & lifestyle:

Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial

Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services

Eye tests and contributions towards DSE glasses

On-site electric car charging points

Two paid volunteering days each year

Growth & development:

Learning and development budget to support your progression

Opportunities to grow and collaborate through forums and project groups

Our values
We make a difference. We work best together. We do the right thing. We are dynamic.

At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.

interested?

Take a look at the job description for full information. Applying is simple – click the link and submit your CV and cover letter, along with completing our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

Because this is a frontline role, we work to set phone‑line hours so clients can always reach us when they need to. That means the Triage Coordinator follows a consistent shift pattern, helping us provide a reliable, high‑quality first point of contact. At the same time, we recognise that flexibility matters. While phone‑line coverage needs to be predictable, we offer flexibility in other ways - including our four‑day‑week trial and hybrid working approach. You’ll have a clear rhythm to your working week, with space to balance your wellbeing, development and life outside work.

If you enjoy structure, teamwork and being part of a service people depend on, this blend of consistency and flexibility can be a great fit.

If you have any questions about the role, please contact [email protected] for an informal discussion.

**Your appointment is subject to a Basic Disclosure and Barring Service (DBS) check

Deadline for applications: 28th August 2026

Interview date: Interviews will be held on a rolling basis, and we can also commit to a confirmed interview date of 1 September 2026. All interviews will take place in person at our Rugby office.

Apply Now

Refine Your Search

mentors & peer support occupations jobs in leicester, lec

Triage Coordinator

Support Worker

Sessional Group Support Worker

Mentor

Youth Mentor

Youth Coordinator

Pastoral Support Assistant

Relief Support Worker

Relief Recovery Support Worker

Part-Time Support Worker / Job Coach – Creative

Bank Support Worker

Support Worker Bank Staff

Support Worker

Mental Health Support Worker

Therapeutic Support Worker

Young People's Support Worker

Youth Employability Progression Coach (Maternity Cover)

Support Worker - (Bank)

Workshop assistant volunteer

Bank Support Worker- Waking Night

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