Client experience manager Work, Jobs in London, Eng (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
6d
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
Client Relationship Manager
Allianz —London
- £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
12h
Sales and Marketing Manager
The GOAT Mongolian kitchen Lounge —London
- £40,000.00 - £68,025.75 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
Quick apply
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
1d
Senior Client Manager
Interr —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
11d
Luxury Sales Professional - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Sales
- Communication skills
- Retail sales
Quick apply
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Client Success Manager
MVF —London
- Up to £40,000 a year
- Hybrid work
- Management
- Microsoft Office
- Presentation skills
- Annual leave
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Business Development Representative
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Customer service
- English
- Business development
- Free parking
Quick apply
13d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Client Relationship Manager
Penningtons Manches Cooper LLP —London
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Project management
- Work from home

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client experience manager jobs near london, eng

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client experience manager jobs in london, eng

Client Engagement Manager

Client Experience Manager

Global Head of Client Experience

Client Services Manager

Client Relationship Manager

Client Relationship Manager

Sales and Marketing Manager

Client Services Manager

Senior Client Manager

Business Support and Office Manager

Luxury Sales Professional - Canary Wharf

Client Project Manager / Refurbishment & Maintenance

Client Success Manager

Junior Account Manager

PMO Manager

Sales Manager

Business Development Representative

Client Success Executive

Office Manager / Facilities Manager

Client Relationship Manager

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