Customer experience manager Work, Jobs in Malton, Nyk (with Salaries)

Aftersales Tele Sales Manager
Ripon Group —Malton
- Full-time
- CRM software
- Customer service
- Leadership
- Free parking
- Employee discount
Quick apply
4d
Customer Experience Manager
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
12d
Car Sales Consultant
Batchelors Motor Group —Malton
- £32,000 - £62,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
- Referral programme
Quick apply
2d
Technical and Quality Manager
J M Packaging Ltd —Malton
- £38,000 - £42,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
Quick apply
13d
Stock and Replenishment Administrator
Rubix —Pickering
- Full-time
14d
Cafe Manager
Morrisons —Malton
- Hospitality
- Customer service
- Team management
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —York
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
8d
Telesales Account Manager
Bond International —Pocklington
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
Quick apply
Customer Contracts Manager
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Catchment Delivery Manager
Lanes Group —Malton
- £48,000 - £52,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Transport Planner
Ian Mosey (Livestock) Ltd —York
- Full-time
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
7d
Merchandiser - Malton
Smiths News —Malton
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Storeman/woman
1TRY —Sheriff Hutton
- From £30,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Assembly
Quick apply
Digital Marketing Manager
Bella Di Notte —Malton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Employee discount
- Life insurance
Quick apply
6d
Customer Operations Support Manager
Royal Mail Group —Beverley
- £35,641 - £37,868 a year
- Full-time
- Leadership
- Annual leave
- Sick pay
6d
Supplier Manager
Power Body Nutrition Ltd —York
- £44,000 - £50,000 a year
- Full-time
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Work from home
Quick apply
2d
Trainee Showroom Manager / Business Manager
Drive Motor Retail Ltd —Scarborough
- £55,000 a year
- Full-time
- In-person
- Training & development
- Communication skills
- Store discount
- Annual leave
Quick apply
9d
Business Development Assistant
Stays York —York
- From £27,000 a year
- Weekend availability
- Salesforce
- In-person
- Guest services
Quick apply
6d
Digital Marketing Manager
WCF —Malton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Analytics
- Employee discount
- Life insurance
7d
HR Administrator
Bond International —Pocklington
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Referral programme
Quick apply
3h

I want to receive the latest job alerts for customer experience manager in malton, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Aftersales Tele Sales Manager

Ripon Group -
Malton

Quick apply

Job details

Full-time
4 days ago

Benefits

Free parking
Company pension
Employee discount
Life insurance
On-site parking

Qualifications

CRM software
Cost management
Outbound sales
Customer service
Cost control
Performance management
Customer segmentation
Forecasting
Overseeing budgeting and forecasting
Relationship management
Employee performance appraisals
Management reporting
Audience segmentation
Outbound calling
Financial management
Leadership
Team motivation leadership
Communication skills
Business lead generation

Full job description

Key Responsibilities

Strategy & Planning

Develop and implement the tele sales strategy aligned with the wider Aftermarket business objectives.
Establish annual sales targets, activity measures, and growth plans.
Work closely with Parts, Service, Marketing, and Sales teams to identify opportunities and coordinate campaigns.

Sales & Customer Development

Drive proactive outbound customer contact programmes to increase parts and service sales.
Develop customer segmentation and calling strategies based on customer potential and business objectives.
Monitor tele sales performance through call activity, conversion rates, sales growth, and gross profit.
Ensure customer opportunities are identified, qualified, and managed effectively.

Team Leadership & Performance Management

Recruit, coach, develop, and motivate the tele sales team.
Set clear performance expectations and monitor KPIs.
Conduct regular one-to-one reviews and performance discussions.
Promote a culture of accountability, customer focus, and continuous improvement.

Customer Relationship Management

Build strong customer relationships through regular engagement.
Ensure that CRM and customer records are maintained accurately.
Work alongside Territory Sales Managers and Aftersales teams to maximize customer retention and loyalty.

Reporting & Financial Management

Monitor sales performance, pipeline activity, and profitability.
Produce regular reports on performance against targets and business objectives.
Support budgeting and forecasting processes.
Manage departmental costs in line with agreed budgets.

Requirements & Qualifications

Minimum 3-5 years' experience in sales, customer service, or tele sales management.
Strong commercial awareness and customer focus.
Excellent communication, coaching, and leadership skills.
Experience using CRM systems, Microsoft Office, and dealer management systems.
Ability to analyze performance data and implement improvement plans.
Knowledge of agricultural, turf, construction, or machinery industries is desirable.

Personal Attributes

Results-driven and highly organised.
Strong leadership and team development capability.
Excellent relationship-building skills.
Resilient and self-motivated.
Committed to delivering exceptional customer service.

Benefits

Opportunity to work with industry-leading technology and brands.
Company vehicle for mobile Technicans for business use (depending on skills and experience).
Company pension scheme.
Company sick scheme.
24 days holiday plus bank holidays.
Day off for your birthday.
Vehicle change policy - if applicable.
Life insurance x 3 salary.
Tailored career path.
Manufacturer training.
Employee uniform.
Staff discount on showroom items.
Free on-site parking.
Health and well-being support line.
Employer funded Cash plan to support with covering employees’ regular healthcare expenses.

Quick apply

Refine Your Search

customer experience manager jobs in malton, nyk

Aftersales Tele Sales Manager

Customer Experience Manager

Car Sales Consultant

Technical and Quality Manager

Stock and Replenishment Administrator

Cafe Manager

Sales Advisor

Telesales Account Manager

Customer Contracts Manager

Catchment Delivery Manager

Transport Planner

Merchandiser - Malton

Storeman/woman

Digital Marketing Manager

Customer Operations Support Manager

Supplier Manager

Trainee Showroom Manager / Business Manager

Business Development Assistant

Digital Marketing Manager

HR Administrator

I want to receive the latest job alerts for customer experience manager in malton, nyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected