Operations and customer experience manager Work, Jobs in Manchester, Eng (with Salaries)

Executive Assistant (Chief Digital Officer)
Lloyds Banking Group —Manchester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Communication skills
1d
Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
14d
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
7d
Conference & Events Manager
JM Hospitality Management Ltd. —Manchester
- £2,800 - £4,000 a month
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
3d
New Business Sales Executive – Transport & Logistics
ARM Transport LTD —Manchester
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Organisational skills
- Work from home
Quick apply
6d
Store Manager
KHAADI —Manchester
- £35,000 - £55,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Service Manager
J M REFRIGERATION LIMITED —Bolton
- £33,000 - £53,000 a year
- Full-time
- Analysis skills
- Team management
- Computer skills
- Free parking
- Employee discount
Quick apply
Low Risk Manager - Production Department
Destiny Foods —Manchester
- £34,000 - £35,000 a year
- Full-time
- Bakery
- Team management
- Quality control
- Profit sharing
- Employee discount
Quick apply
Front of House
Leef Property Management —Manchester
- £25,000 a year
- Full-time
- Front desk
- In-person
Quick apply
Business Support Manager
Demain Business Services Ltd. —Manchester
- £41,000 - £50,000 a year
- Full-time
- Microsoft Word
- Writing skills
- Administrative experience
Quick apply
5d
Solar Operations & Administration Manager
INSTALL SOLAR PANELS LIMITED —Chorley
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Computer literacy
- Administrative experience
- Free parking
Quick apply
11d
Retail Coordinator
Mustard Tree —Manchester
- £26,228 a year
- Full-time
- Customer service
- English
- Supervising experience
- Sick pay
Quick apply
Operations Manager
Global Way Tours —Manchester
- £3,900 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
13h
Sales Development Representative
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
7d
Customer Service Manager
The Splash Lab —Stockport
- From £50,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
Quick apply
Concrete Operations Manager
The Sheridan Group —Failsworth East
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Administrative experience
Quick apply
8d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
4d
HubSpot Manager
Focus Group —Swinton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply

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operations and customer experience manager jobs near manchester, eng

Executive Assistant (Chief Digital Officer)

Lloyds Banking Group -
Manchester

Apply Now

Job details

Full-time
£78,098 - £91,880 a year
1 day ago

Benefits

Company pension

Qualifications

Stakeholder collaboration
Process improvement
Internal department liaison
Decision making
Events management
Networking
Communication skills

Full job description

End Date

Saturday 05 September 2026

Salary Range

£78,098 - £91,880

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Reduced Hours

Job Description Summary

To assist and provide direct support to a senior executive in matters relating to the management and operation of the business/functional area. Influence stakeholders and support the planning and business decision making of the area.

Job Description

JOB TITLE: Executive Assistant to the Chief Digital Officer

SALARY: £78,098 - £91,880 pa

LOCATION(S): Manchester, Bristol, Leeds and Edinburgh

HOURS: Full-time – 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.

About this opportunity

This is a rare opportunity to operate at the heart of one of the Group’s most strategically important leadership teams, helping shape the digital experiences used by millions of customers.

As Executive Assistant to the Chief Digital Officer, you'll be far more than a traditional executive support partner. You'll be a trusted executive operator, creating the conditions for leadership effectiveness, pace, clarity and delivery across a broad agenda spanning customer experience, digital channels, products, data, AI, technology and proposition development.

Working as an integral member of the Chief Digital Office Leadership Team, you'll help turn strategic priorities into action, ensuring decisions are made at pace, commitments are delivered, and leaders remain focused on the outcomes that matter most for customers and the business.

What you’ll do

Partner with the Director to shape priorities, drive strategic objectives and support executive decision-making.
Orchestrate the leadership agenda across the Chief Digital Office, ensuring strategic priorities, governance and business collaborators and lead engagement are aligned and executed effectively.
Develop a deep understanding of the customer, channel and digital landscape, bringing insight and context to key discussions and decisions.
Build strong relationships across Chief Digital Office, Consumer Relationships and wider Group functions, acting as a connector across teams, priorities and programmes.
Shape and coordinate the operating rhythm of the CDO Leadership Team, driving focus, engagement, accountability and delivery.
Lead the development and coordination of executive, committee and governance materials, ensuring high-quality outputs and compelling strategic narratives.
Provide thoughtful challenge, advice and guidance to business partners, ensuring decisions are informed, aligned and customer-focused.
Build and maintain a strong network across CDO, Consumer Relationships and the wider Group to enable collaboration and execution of strategic priorities.
Identify opportunities to improve effectiveness, simplify processes and strengthen the impact of the executive office.
Partner closely with Executive Assistants, Business Managers and leaders across the Group to support seamless business delivery.
Lead and coordinate events and leadership initiatives, bringing together multiple collaborators to deliver successful outcomes.

Why Lloyds Banking Group?

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and technology to transform the way we meet the ever-changing needs of our customers. We're growing with purpose and creating exciting opportunities for people who want to make a meaningful impact.

This role sits at the centre of our digital transformation agenda, giving you exposure to senior leaders, strategic priorities and decisions that help shape the future of banking.

What We're Looking For

We're looking for an exceptional relationship-builder with strong judgement, executive presence and the ability to influence at senior levels.

You'll be naturally curious, commercially aware and comfortable operating in a complex environment. You'll enjoy connecting people, priorities and ideas, building trusted relationships and translating complexity into clear actions and outcomes.

You'll thrive in this role if you:

Enjoy working at the centre of strategic decision-making within a fast-paced and highly visible environment.
Have strong executive management and relationship-building skills, with the ability quickly and confidently influence across a broad leadership and senior colleagues’ network.
Demonstrate excellent judgement, integrity and discretion when handling sensitive and business-critical matters.
Bring strategic thinking and problem-solving capability, identifying themes, risks and opportunities from complex information.
Possess outstanding written and verbal communication skills, with the ability to distil complex topics into compelling messages for executive audiences.
Have strong customer, commercial and digital awareness, with a keen interest in transformation, technology and innovation.
Are comfortable navigating ambiguity, competing priorities and change whilst maintaining focus on outcomes.
Bring energy, resilience and a growth mindset, with a desire to learn, challenge and continuously improve.
Are passionate about helping shape the future of digital experiences for millions of customers.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We're committed to creating an accessible and inclusive recruitment experience and welcome applications from all communities. We provide reasonable adjustments throughout the recruitment process and support colleagues with disabilities, long-term health conditions and neurodivergent conditions. If you'd like any adjustments, please let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

operations and customer experience manager jobs in manchester, eng

Executive Assistant (Chief Digital Officer)

Head of Corporate Operations

Customer Experience Director

Operations Manager

Conference & Events Manager

New Business Sales Executive – Transport & Logistics

Store Manager

Service Manager

Low Risk Manager - Production Department

Front of House

Business Support Manager

Solar Operations & Administration Manager

Retail Coordinator

Operations Manager

Sales Development Representative

Customer Retention Specialist

Customer Service Manager

Concrete Operations Manager

Customer Relationship Manager

HubSpot Manager

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