Service desk support Work, Jobs in Manchester, Gtm (with Salaries)

Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Receptionist
Holiday Inn Manchester Mediacityuk —Salford
- £21,753.14 a year
- Part-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
5d
IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
16h
Service desk technician
Amiculum —Manchester
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
14h
Night Receptionist
Holiday Inn Manchester Airport —Manchester
- £13.48 an hour
- Full-time
- Bar
- Casual dining restaurant
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Bloom Manchester —Manchester
- From £26,500 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Operational Support Officer
HM Courts & Tribunal Service —Stockport
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Trainee Property Manager
Bloom Manchester —Manchester
- From £27,000 a year
- Full-time
- No experience needed
- Travel
- In-person
- Flexitime
- Employee discount
Quick apply
10d
Receptionist
Mercure Manchester Piccadilly Hotel —Manchester
- £12.71 an hour
- Part-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Operational Support Officer - North West Regional Support Unit
HM Courts & Tribunal Service —Ashton-Under-Lyne
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
12d
Front of House Night
urbanbubble - 2026 —Manchester
- £25,500 - £28,500 a year
- Full-time
- Microsoft Office
- Front desk
- Guest services
- Annual leave
- Referral programme
Quick apply
Receptionist
LAH Property Marketing —Manchester
- £21,801 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
5d
Patient Services Advisor
New Collegiate Medical Centre —Manchester
- From £12.71 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
Night Receptionist (Part Time)
SPHC —Manchester
- Overtime
- Hotel
- Front desk
- Guest services
- Annual leave
- Employee assistance programme
Youth Restorative Justice Practitioner - Manchester
Remedi - Restorative Services —Manchester
- From £24,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
9d
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
4d
Residential Customer Service Advisor
Manchester Metropolitan University —Manchester
- £24,685 - £25,804 a year
- Weekend availability
- Front desk
- Life insurance
10d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme
Night Concierge
Livingcity Asset Management Limited —Salford
- £13.03 an hour
- Full-time
- Organisational skills
- Front desk
- Cleaning
Quick apply

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Service Desk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
3 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Service Desk Operator

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Service Desk Operator to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

service desk support jobs in manchester, gtm

Service Desk Operator

Receptionist

IT Support Specialist

Service desk technician

IT Support Analyst

Night Receptionist

Receptionist

Operational Support Officer

Trainee Property Manager

Receptionist

Operational Support Officer - North West Regional Support Unit

Front of House Night

Receptionist

Patient Services Advisor

Night Receptionist (Part Time)

Youth Restorative Justice Practitioner - Manchester

IT Helpdesk Assistant

Residential Customer Service Advisor

Service Desk Team Leader

Night Concierge

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