Technical support occupations Work, Jobs in Melbourn, Cam (with Salaries)

Graduate Product, Data and Customer Success Associate
Care Banking —Cambridge
- £25,500 - £28,000 a year
- Full-time
- Data analysis skills
- IT
- In-person
Quick apply
13d
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
Technical Service Specialist
EVR Network Solutions Ltd. —Cambridge
- £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
3d
Technical Support Engineer
Cambrionix —Cambridge
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Free parking
- Life insurance
Quick apply
12d
IT Service Analyst
Ask IT Solutions Ltd —Cambridge
- £26,000 - £32,000 a year
- Full-time
- Up to 50% travel
- English
- Travel
- Annual leave
Quick apply
1h
Secure Support Engineer
PA Consulting —Melbourn
- Full-time
- Travel
- Annual leave
Quick apply
Technical Support Agent
POP Telecom —Newmarket
- £26,500 - £28,500 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
12d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Technical Support Engineer
Trinity Managed Services —Great Chesterford
- £26,000 - £30,000 a year
- Weekend availability
- English
- Windows
- Computer networking
- Referral programme
- Sick pay
Quick apply
5d
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £33,637 - £37,987 a year
- Computer networking
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
2nd Line IT Engineer (6 month fixed term)
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
2d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
IT Officer
Air X Jet Support UK —Stansted
- Full-time
- Communication skills
- Annual leave
Quick apply
4d
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
AMS OpenText COTS Application Support| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Communication skills

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technical support occupations jobs near melbourn, cam

Graduate Product, Data and Customer Success Associate

Care Banking
Cambridge

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Job details

Permanent | Graduate | Full-time
£25,500 - £28,000 a year
13 days ago

Qualifications

Technical troubleshooting
Data analysis skills
Technical support
Software testing
IT
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

About the role

Vertergi Group, the company behind Care Banking, develops software used by NHS organisations to manage complex health and care services. We are looking for an intelligent, energetic graduate or early-career candidate who wants to develop a broad career across product support, customer success, training, data analysis and technology.

This is not a conventional software developer position. You do not need to be able to code when you join us. We will train you in our products, healthcare processes, data analysis, testing and relevant technical skills. You must, however, be genuinely willing to learn coding and comfortable working with data.

What you will do

Learn our software thoroughly and become confident explaining it to customers.

Respond promptly and clearly to customer questions.

Deliver online and face-to-face software training.

Analyse, validate and help migrate customer data.

Test new product features and identify problems or improvements.

Help configure the platform for new and existing customers.

Prepare guidance, training material, reports and presentations.

Work with product and technical colleagues to investigate and resolve issues.

Gradually learn SQL, reporting tools, software configuration and coding.

Support customer implementations and go-live activity.

What we are looking for

A degree is preferred, although the subject is less important than your ability and attitude.

Strong spoken and written communication.

Confidence dealing with customers and explaining unfamiliar subjects clearly.

A logical and analytical approach to information and data.

Accuracy, organisation and the ability to follow work through to completion.

Initiative, drive and a willingness to take responsibility.

A prompt and helpful approach to customer requests.

Curiosity about technology and a genuine willingness to learn coding.

Ability to work well with both technical and non-technical colleagues.

Experience in healthcare, software, customer support, training, data analysis or coding would be useful, but none is essential. Full training will be provided.

Working arrangements

The role is full-time and initially office-based at 49–51 Norfolk Street, Cambridge, CB1 2LD while training is completed. After six months, or earlier completion of the training programme, the role may move to a hybrid arrangement with a minimum of three days each week in the Cambridge office.

Salary: £25,500–£28,000 per year, depending on experience and capability.

Why join us?

You will learn several valuable disciplines rather than being limited to one narrow function. The successful candidate can develop towards product management, customer success, implementation, data analysis or software development as their strengths emerge. You will work directly with an experienced team on software that supports important NHS services.

Pay: £25,500.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in melbourn, cam

Graduate Product, Data and Customer Success Associate

2nd/3rd Line Support Engineer

Technical Service Specialist

Technical Support Engineer

IT Service Analyst

Secure Support Engineer

Technical Support Agent

1st Line IT Support Engineer

Service Desk Engineer

Technical Support Engineer

IT Engineer

1st Line IT Engineer

IT Technical Support Analyst

IT Support Engineer

2nd Line IT Engineer

2nd Line IT Engineer (6 month fixed term)

Graduate / Placement Technical Support Engineer

IT Officer

Silent Sentinel Support

AMS OpenText COTS Application Support| Stevenage, UK

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