Business administrator Work, Jobs in Orpington (with Salaries)

Small Works Quotes Administrator (full time)
Spy Alarms Ltd —Sidcup
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
10d
Customer Service & Repairs Administrator - Bromley
Chisholm Hunter Ltd —Bromley
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Office Manager/Personal Assistant
Big Motoring World —Gillingham
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Sales & Logistics Coordinator
SIAN Wholesale —Dorking
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Contract Administrator
BSW Heating Ltd —Kenley
- Up to £26,436.80 a year
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
- Free parking
- Bereavement leave
Quick apply
10d
Property Administrator
Queensbridge Estates Ltd —Chelsfield
- Up to £15 an hour
- Part-time
- English
- Administrative experience
- Travel
- Free parking
Quick apply
Warehouse Administrator
CCT WORLDWIDE —Gravesend
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
Quick apply
People Experience Officer
The Avenues Trust Group —Sidcup
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Sales and Logistics Administrator
The Darent Wax Co Ltd —Darenth
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Free parking
- Annual leave
Quick apply
3d
Document Controller
Pyramid Brickwork Specialist —Wembley
- £30,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Clerk of Works - Redhill
Capital Property & Construction Consultants Limited —Redhill
- £45,000 - £55,000 a year
- Analysis skills
- Bachelor's degree
- Construction experience
- Sick pay
Quick apply
Sales Support Administrator
Gift Republic Ltd —South Wimbledon
- £27,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Work from home
Quick apply
4d
BA Cityflyer Air Operations Administrator
British Airways —London City Airport
- £31,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
11d
Senior Administrator
First 4 Drains Ltd —Gravesend
- £27,000.00 - £34,662.88 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
5d
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Operational Resilience Vetting Administrator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee discount
7d
Lead Administrator
In-Line Safety Ltd —East Grinstead
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
9d
Sales Administrator
Rivertrace Ltd —Redhill
- £28,840 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Business Services Administrator - Powercare
UK Power Networks —London
- £32,244 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme

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Small Works Quotes Administrator (full time)

Spy Alarms Ltd -
Sidcup

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
4 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Management
Customer service
CCTV
Logistics
English
Analysis skills
Organisational skills
Root cause analysis

Full job description

SMALL WORKS QUOTES ADMINISTRATOR

Salary £26,000 - £28,000 per year

COMPANY OVERVIEW

Spy Alarms are a leading security company based in the South-East. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the “family feel” culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment.

ROLE SUMMARY

Reporting to the Sales Manager, the Small Works Quotes Administrator is responsible for the timely, accurate preparation and follow-up of small works quotations, ensuring every opportunity arising from engineer visits, service reports, remedial recommendations and customer requests is quoted promptly and progressed to order.

Building up quotations directly within Dynamics 365, the Administrator prices each job correctly, manages the small works quotes pipeline and follows up proactively to maximise quote-to-order conversion and small works revenue.

Working closely with Engineers, Coordinators, Suppliers and the Sales Admin team, the Administrator manages inbound small works channels, creates leads for opportunities requiring a surveyor visit and collaborates to schedule surveys, ensuring customers receive a fast, professional response.

The role requires strong organisational skills, commercial awareness, accuracy under pressure and the discipline to keep a high volume of quotes moving whilst maintaining excellent customer service. This is an office based role and will be based in Sargasso five days per week. Hybrid working is not offered with this role.

MAIN RESPONSIBILITIES

Small Works Quotes Administrators turn engineer-identified opportunities and customer requests into won work.

Through fast, accurate quoting and disciplined follow-up, they protect and grow revenue, keep customers moving and give the field and sales teams the commercial support they need to deliver the best possible results.

Areas of responsibility

Prepare and build up small works quotations directly in Dynamics 365, promptly and accurately, from engineer reports, remedials, service visits and customer requests
Price each job correctly using labour, materials and margin build-ups
Obtain and validate parts and materials pricing with suppliers and engineers
Issue every quote within the maximum 48-hour turnaround SLA
Effectively manage the inbound small works channels – the shared inbox, individual emails and the engineer direct dial line
Create leads for opportunities that require a surveyor visit, and collaborate with the Sales Admin team to schedule surveys
Maintain the small works quotes pipeline in Dynamics 365 with accurate, up-to-date records
Follow up open quotes proactively to maximise quote-to-order conversion
Process won quotes into orders and hand off cleanly for scheduling
Manage and reduce aged and open quotes
Prioritise quoting based on customer sensitivity, value and business need
Support achievement of small works sales, output and conversion targets
Escalate pricing queries, risks and complex quotes appropriately

PREFORMANCE MEASURES

Quotes issued – minimum average of 18 per day

Quote turnaround – maximum 48-hour SLA

Quote-to-order conversion – 40%+

Small works revenue won

Quote and pricing accuracy

Aged and open quotes

Inbound channel response times (shared inbox, emails, direct dial)

Surveyor leads created and surveys scheduled

Dynamics 365 data accuracy

Customer satisfaction

EXPECTED BEHAVIOURS

Customer-first mindset

Strong ownership and accountability

Confident decision maker

Excellent planning and organisational skills

Commercial awareness

Ability to challenge constructively

Calm under pressure

Strong attention to detail

Proactive approach to problem solving

Collaborative team player

Results driven

BENEFITS

In return, you have the chance to work for a successful growing NSI gold and BAFE approved company with a great reputation and knowledge of CCTV, Access Control and Fire and Intruder Alarms.

Ø Competitive Salary AE

Ø Pension

Ø Up to 25 days holiday plus bank holidays and attendance bonus of 1 day

Ø BUPA employee assistance program

Ø Career progression opportunities

Ø Staff referral scheme

Ø Company sick pay

Ø Rewards & recognition programmes

Ø Ongoing training

Ø Company events

Hours and other details about the job:

This is an office-based role with standard hours of 8.30am-5.00pm Monday – Friday and some flexibility to manage any task in hand.

One day working from home is available after probation.

NSSA Security Screening is required for this role.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Experience:

Customer Service Management: 2 years (required)
Small Works Quotes Administrator: 1 year (required)
Dynamics 365: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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