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client services jobs near orpington

Employment Advisor

Get Set UK 1 -
Ilford

Quick apply

Job details

£28,500 - £31,000 a year

Benefits

Annual leave
Company pension
Discounted gym membership

Qualifications

Cold calling
Case note recording
Case record updates
Microsoft Office Suite
Outbound calling
Leadership
Business lead generation

Full job description

Job Introduction

Employment Advisor

Your next step. Helping someone take theirs.

You will help people facing barriers to employment turn plans into practical progress and sustainable work. This role combines employment coaching with proactive sales: you will manage a caseload of around 50 to 65 people while making cold sales calls to employers to generate vacancies, interviews and jobs.

Success is measured through outcomes. If you want a coaching role without targets, employer sales or accountability for results, this is unlikely to be the right fit.

Before you apply: the essentials

To be considered, your CV must clearly demonstrate:

Experience supporting, advising or influencing customers, clients or participants towards practical outcomes.
Evidence of achieving sales, performance or outcome targets.
Confidence managing multiple customer relationships, appointments or competing priorities.
Strong one-to-one communication, including giving clear, constructive feedback and following up agreed actions.
Confidence starting conversations, including outbound telephone contact, and handling rejection professionally.
Confident working knowledge of Microsoft Office applications, with the ability to learn and adapt to other software and digital systems.

Your CV matters here. You will advise people on CVs and applications, so yours should demonstrate the clear, accurate and achievement-focused standard you would recommend to them.

Useful, but not essential

Experience in employability, recruitment, business development, careers, education, housing, sales, customer service, retail or hospitality leadership could be useful. Employability experience itself is not essential.

The real job

You will manage a caseload of approximately 50 - 65 people, with up to eight appointments on a busy day. You will help people identify realistic work, improve CVs and applications, prepare for interviews and develop the routines and behaviours employers expect.

Sometimes you will encourage someone whose confidence is low. At other times, you will need to challenge missed appointments, incomplete actions or expectations that are getting in the way of progress.

Alongside this, you will make regular cold sales calls to employers who may not know Get Set UK. You will uncover recruitment needs, promote suitable candidates, handle objections and turn conversations into vacancies and interviews.

Sales is not an occasional addition. It is a core, measured part of the role.

You will also follow up employer leads and disengaged participants, keep accurate case notes and balance administration with a busy appointment diary.

What success looks like

Within 90 days, you should be managing a full diary, delivering purposeful appointments and maintaining accurate, timely records.

You should also be making confident cold calls, developing an employer pipeline and promoting candidates effectively.

Performance is measured through vacancy generation, job starts, sustained employment and the quality of your casework.

The working reality

This is an office-based, target-driven role. You will hear “no” from employers, follow up people who do not attend and receive feedback on your performance. You need to be comfortable being accountable for results while treating people with consideration and professionalism.

What you will get

You will receive structured training, management support and regular feedback, alongside:

25 days’ annual leave plus bank holidays
Pension contributions
Employee ownership share scheme
Health and wellbeing support
Gym discounts
Development opportunities

Some benefits depend on eligibility or length of service.

Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global group operating across more than 90 countries, combining strong local delivery with international scale, knowledge and reach.

Eligibility and inclusion

You must have the full right to work in the UK. Visa sponsorship is not available for this role.

Any offer will be subject to satisfactory references, right-to-work and safeguarding checks, and a DBS check where required.

Get Set UK is a Disability Confident and Equal Opportunity Employer. Disabled applicants who demonstrate all minimum essential criteria will be offered an interview. Reasonable adjustments are available throughout recruitment.

If you can build trust, make the call and turn agreed actions into employment outcomes, apply today.

Additional information

We reserve the right to close applications early, so we encourage early applications.

Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process if required.

This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients.

Get Set UK does not accept unsolicited CVs from agencies.

Quick apply

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Employment Advisor

Your next step. Helping someone take theirs.

Before you apply: the essentials

Useful, but not essential

The real job

What success looks like

The working reality

What you will get

Eligibility and inclusion

Jobseeker tools

Employer Tools

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