Guest experience manager Work, Jobs in Pinner, Gtl (with Salaries)

Front of House Manager
The Social Dough Company —Pinner
- £15.50 - £16.50 an hour
- Weekend availability
- Bar
- Inventory control
- Restaurant management
Quick apply
11d
Bakery & Coffee Shop Manager
Golden Crust —Harrow
- £33,000.00 - £36,396.20 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
6d
Hyde Park Winter Wonderland Staff 26/27
Mari —London
- Temporary
- Bar
- Customer service
- Guest services
- Employee discount
Quick apply
Reception & Cafe Operative - Climbing & Soft Play Centre
Clip 'n Climb —Uxbridge
- From £26,000 a year
- Part-time
- Serving
- Customer service
- Maintenance
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
12d
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
3d
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
12d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Guest Experience Duty Manager
London Luton Airport —Luton
- Weekend availability
- Continuous improvement
- Leadership
- Employee discount
5d
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
5d
Sales and Events Manager
The Breakfast Group —London
- Up to £40,000 a year
- Full-time
- Bar
- In-person
- Marketing
- Employee discount
Quick apply
17h
Guest Relations & Guest Experience Manager
At Sloane —London
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
1d
EVENT AND STUDIO OPERATIONS MANAGER
YOU STUDIO LTD —London
- £38,000 - £39,000 a year
- Weekend availability
- Business development
- Team management
- Travel
Quick apply
6d
Hospitality Manager
Topgolf —Watford
- Weekend availability
- Restaurant management
- Hotel
- Team management
Gym and Spa Duty Manager
Educated Body —London
- £14.80 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
Premium Experience Coordinator (FTC)
Formula E —London
- £30,800 - £33,000 a year
- Hybrid work
- Travel
- Organisational skills
- Store discount
- Annual leave
3d

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Front of House Manager

The Social Dough Company
Pinner

Quick apply

Job details

Full-time
£15.50 - £16.50 an hour
11 days ago

Qualifications

Front of house supervision
Inventory control
Food service team management
Stock ordering
Coaching
Upselling
Arranging restaurant reservations
Restaurant management
Shift management
Complaint handling
Food safety and hygiene regulations
Food and beverage team management
Cleaning
EPOS systems
Food safety
Leadership
Team motivation leadership
Communication skills
Hospitality management
Rota coordination

Full job description

Front of House Manager

The Social Dough Company is looking for a reliable, friendly and highly organised Front of House Manager to join our growing team.

What started as a two-person operation serving our local community has grown into a team of 25+ people across multiple sites. Our focus is simple: exceptional pizza, brilliant service and neighbourhood restaurants people want to come back to.

As we continue to grow, we’re looking for strong hospitality leaders who want to grow with us. This role offers genuine progression into more senior management positions within the business.

The Role

As Front of House Manager, you’ll take ownership of the day-to-day FOH operation and lead the team through busy services.

This is a hands-on role. You’ll be on the floor, leading from the front, supporting the team and making sure every guest receives a great experience.

You’ll be responsible for service standards, team performance, rota coordination, cleanliness and the overall smooth running of each shift.

What You’ll Be Responsible For

Lead FOH shifts and take ownership of service from start to finish.
Deliver consistently high standards of customer service.
Lead by example in attitude, work ethic and hospitality.
Manage bookings, walk-ins and table flow to maximise covers.
Communicate closely with the kitchen to keep service running smoothly.
Handle customer complaints confidently and professionally.
Coach the team on upselling and improving the guest experience.
Train and onboard new FOH team members.
Monitor team performance and address issues promptly.
Prepare and manage FOH rotas, including shift cover and last-minute changes.
Maintain high standards across the restaurant, bar, toilets and all guest-facing areas.
Ensure opening, closing and cleaning checklists are completed correctly.
Maintain atmosphere standards including music, lighting and restaurant presentation.
Uphold food safety, health & safety and company procedures.
Take responsibility for the care of FOH equipment, furniture, tableware and POS systems.
Identify damaged or faulty equipment and ensure issues are reported quickly.
Assist with stock control and ordering.
Help introduce new systems and ensure the team adopts them properly.
Identify opportunities to improve the operation and feed ideas back to senior management.

What We’re Looking For

You’ll ideally have experience working in a busy hospitality environment and be comfortable taking responsibility for a team and a shift.

We’re looking for someone who is:

Confident leading a team during busy services.
Reliable, organised and punctual.
Friendly and naturally good with people.
Calm and decisive when problems arise.
Passionate about great hospitality and customer experience.
Comfortable training, motivating and managing team members.
Detail-focused and proactive.
A strong communicator and team player.
Flexible to work evenings and weekends.

What Success Looks Like

A great Front of House Manager at The Social Dough Company creates a restaurant that feels welcoming, organised and full of energy.

The team knows what they’re doing, guests feel looked after, standards stay high even when it’s busy, and problems are dealt with before they become bigger issues.

If you love hospitality, enjoy leading people and want to play an important role in a growing independent restaurant business, we’d love to hear from you.

Pay: £15.50-£16.50 per hour

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in pinner, gtl

Front of House Manager

Bakery & Coffee Shop Manager

Hyde Park Winter Wonderland Staff 26/27

Reception & Cafe Operative - Climbing & Soft Play Centre

UK Family Activities Manager

Guest & Colleague Experience Manager

General Manager - Padel & Athletics Club

Reception Manager

Operations Manager

Head Host / Reservations & Guest Experience Lead

Guest Experience Duty Manager

Day Residential Concierge - The Helios, Television Centre Residential, London

Front of House & Private Personal Assistant

Sales and Events Manager

Guest Relations & Guest Experience Manager

Front of House Manager

EVENT AND STUDIO OPERATIONS MANAGER

Hospitality Manager

Gym and Spa Duty Manager

Premium Experience Coordinator (FTC)

I want to receive the latest job alerts for guest experience manager in pinner, gtl

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