Complaints manager Work, Jobs in Preston (with Salaries)

Senior Operation Parks Manager
Hoey caravans —Morecambe
- From £52,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
Quick apply
3d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
4d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Quick apply
12d
General Manager, Shireburn Arms
James` Places —Hurst Green
- Up to £40,000 a year
- Full-time
- Hospitality
- Cooking
- Hotel
Quick apply
12d
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £47,000 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee discount
Senior Administrative Officer - Blackpool
HM Prison & Probation Service —Blackpool
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
Enforcement Officer
HM Prison & Probation Service —Preston
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
5d
Independent Regulation 44 Visitor
Emerge Care and Therapeutic Solutions Limited —Blackpool
- £200 a day
- Bachelor's degree
- Travel
- In-person
Quick apply
3d
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Advocacy cooordinator
Reconstruct Children and Adult Services —Sefton
- £14,857.14 a year
- Part-time
- Hybrid work
- Travel
- School
- Work from home
Quick apply
1d
Hotel manager
Forshaws hotel —Blackpool
- £24,420.00 - £49,362.75 a year
- Bilingual
- Hospitality
- Hotel
Quick apply
Property Manager
The Heaton Group —Wigan
- Up to £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Imaging Department Assisstent (IDA) - Imaging- MRI
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Weekend availability
2d
Assistant Operations Manager
Advantage NRG Ltd —Chorley
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
12d
Children's Residential Responsible Individual
Prosperity Children's Services —Accrington
- From £65,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Duty Operations Manager
Edu-Lettings UK Ltd —Chorley
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Investment Manager
RGH‑Global Limited —Blackpool
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
SPI Print
Ministry of Justice —Leyland
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Supervising experience
- Annual leave
11d

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Senior Operation Parks Manager

Hoey caravans
Morecambe

Quick apply

Job details

Permanent | Full-time
From £52,000 a year
3 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Complaint handling
Groundskeeping
Analysis skills
Leadership
Communication skills

Full job description

Senior Operations Manager – Caravan Parks (8 Sites)

Location: Head Office - Hoey Caravans Ltd
Employment Type: Full-time

Start Date: September

About the Role

We are looking for an experienced and dynamic Senior Operations Manager to oversee the performance, operations, and growth of our portfolio of eight caravan parks. This is a senior leadership position responsible for driving operational excellence, leading park management teams, delivering exceptional customer experiences, and ensuring strong financial performance and management across all sites.

Key Responsibilities

Provide strategic leadership and operational oversight for all eight caravan parks.
Lead, mentor, and support Park Managers to achieve business objectives.
Drive revenue growth, occupancy, and guest satisfaction.
Monitor budgets, financial performance, and key operations.
Ensure compliance with health and safety, environmental, and regulatory requirements.
Develop and implement operational policies and best practices across all parks.
Manage staffing, recruitment, training, and succession planning.
Identify opportunities for continuous improvement and business growth.
Build positive relationships with owners, guests, suppliers, and local stakeholders.
Lead the investigation and resolution of customer complaints, escalating complex matters where appropriate.
Manage legal disputes and complaints in conjunction with the company's solicitors and external advisers, ensuring the business is protected and all actions comply with relevant legislation.
Report regularly to senior executives on business performance and strategic initiatives.

Requirements

Proven experience in senior operations or regional management, ideally within holiday parks, caravan parks, hospitality, leisure, or multi-site operations.
Only apply if you have Holiday, Leisure and Caravan park experience in management
Strong leadership skills with experience managing multiple locations.
Excellent financial, commercial, and analytical abilities.
Outstanding communication and stakeholder management skills.
Experience handling complex complaints, risk management, and legal or regulatory matters.
Ability to travel regularly between sites.
A full, valid driving licence.

What We Offer

Competitive salary.
Pension scheme.
Professional development and career progression opportunities.
The opportunity to lead and shape the success of a growing portfolio of caravan parks.

This is strictly 5 years minimum experience in Caravan parks/ Retreats and holiday/ leisure Management, previous references and 6 months probation period required

If you're a passionate leader with a track record of managing multi-site operations and delivering exceptional business results, we'd love to hear from you

Pay: From £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in preston

Senior Operation Parks Manager

Housing Manager

Non-Operational Prison Offender Manager

Customer Banking Agent

Regional Operations Manager

General Manager, Shireburn Arms

General Manager

Senior Administrative Officer - Blackpool

Enforcement Officer

Independent Regulation 44 Visitor

Customer Service Manager

Advocacy cooordinator

Hotel manager

Property Manager

Imaging Department Assisstent (IDA) - Imaging- MRI

Assistant Operations Manager

Children's Residential Responsible Individual

Duty Operations Manager

Assistant Investment Manager

SPI Print

I want to receive the latest job alerts for complaints manager in preston

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