Guest experience coordinator Work, Jobs in Reading, Eng (with Salaries)

Groups, Reservations, Meetings & Events Coordinator- PT/FT
HGI Abingdon Oxford —Abingdon
- £28,000 - £28,500 a year
- Part-time
- Hotel
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
9d
Events & Digital Marketing Coordinator
Oakley Food Projects —Wokingham
- £22,450 - £25,650 a year
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Profit sharing
Quick apply
Project & Deployment Coordinator
KCP Network —Bracknell
- £35,000 - £40,000 a year
- Full-time
- Hotel
- In-person
- AI
- Free parking
- Health & wellbeing programme
Quick apply
21h
Guest Experience Coordinator
Four Seasons —Hook
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
Events Coordinator - Soho Farmhouse
Soho House & Co. —Oxford
- Weekend availability
- Guest services
- Employee discount
Quick apply
Sales & Events Coordinator - 12 month Fixed Term Contract
De Vere Beaumont Estate —Old Windsor
- £26,509 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Reservations Coordinator
Holiday Inn Express London - Heathrow T5 —Slough
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Regional HR Business Partner - South
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Human resources
- Employee assistance programme
Regional HR Business Partner - North
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Resort
- Employee assistance programme
Accommodation Officer
BRASENOSE COLLEGE, University of Oxford —Oxford
- £32,278 - £37,508 a year
- Weekend availability
- Customer service
- Hotel
- University
- Free parking
- Sick pay
5d
Operational Support Coordinator
Runnymede —Englefield Green
- Up to £32,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
22h
Meeting and Events Organiser
Radisson Hotel Group —West Drayton
- £29,750 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee discount
Quick apply
Promotions Coordinator
The Bridge Nightclub —Oxford
- £13.00 - £14.50 an hour
- Weekend availability
- Bar
- In-person
- Communication skills
- Work from home
- Employee discount
Quick apply
7d
Shift Leader - Guest Services
Coworth Park —Ascot
- English
- Hotel
- Front desk
- Employee discount
Guest Services Coordinator
Peverel Court Care —Stone
- £13.05 - £13.30 an hour
- Full-time
- Organisational skills
- Guest services
- Communication skills
- Referral programme
Quick apply
Accommodation Officer
Brasenose College —Oxford
- £32,278 - £37,508 a year
- Weekend availability
- Hotel
- University
- Guest services
- Annual leave
- Employee assistance programme
7d
Studio Co-ordinator - Shop TJC
TJC —Feltham
- £25,500 - £26,000 a year
- Full-time
- Computer literacy
- Typing
- Guest services
- Free parking
- Employee discount
Quick apply
In Room Dining Coordinator
Four Seasons —Hook
- Weekend availability
- Customer service
- Hotel
- Organisational skills
Volunteer Steward
Basingstoke Bison Ice Hockey Club —Basingstoke
- £0.01 an hour
- Nights as needed
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
10d
Assistant General Manager
Pegasus Homes —West Byfleet
- £30,000 a year
- Monday to Friday
- Free parking
- Annual leave
Quick apply

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Groups, Reservations, Meetings & Events Coordinator- PT/FT

HGI Abingdon Oxford
Abingdon

Quick apply

Job details

Permanent | Part-time | Full-time
£28,000 - £28,500 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Employee mentoring programme
Flexitime
Discounted or free food
Canteen
Company events
Employee discount
Transport links
On-site parking

Qualifications

Meeting coordination
Guest relations
Client engagement
Complaint handling
Event management experience
Accommodation booking
Customer loyalty building
Relationship management
Event planning assistance
Customer interaction
Events management
Communication skills
Time management

Full job description

Job Overview

We are seeking an organised and commercially minded Groups, Reservations, Meetings & Events Coordinator to join Hilton Garden Inn Abingdon (part-time or full-time).

You will manage the sales, planning and coordination of group bookings, meetings and events, ensuring a smooth journey from enquiry through to delivery and final billing. You will be a key client contact, building strong relationships, maximising revenue opportunities and working closely with operational teams to deliver high-quality events.

Key Responsibilities

Meetings & Events Sales

Respond to enquiries and convert them into confirmed business.
Maximise revenue through upselling rooms, food & beverage and event services.
Build strong client relationships to encourage repeat business.
Conduct show rounds and promote hotel facilities confidently.

Event Planning & Coordination

Plan events from confirmation to completion.
Prepare accurate event orders and communicate details to operations teams.
Ensure all billing and event information is correct and compliant.
Support smooth event delivery, including on-the-day coordination and guest support.

Groups & Reservations

Manage group bookings and rooming lists with Reservations and Front Office.
Maintain accurate group records, billing details and group masters.
Support timely invoicing and payment collection.

Guest Service

Deliver excellent service throughout the client journey.
Handle queries, feedback and complaints professionally.
Conduct post-event follow-ups and gather feedback.
Build relationships to drive repeat and referral business.

Administration & Compliance

Maintain accurate records of bookings, revenue and guest/booker activity.
Process contracts, invoices and payments correctly.
Ensure systems are updated and procedures followed.
Comply with all Health & Safety and brand standards.

About You

Passionate about hospitality, events and guest service.
Highly organised with strong attention to detail.
Confident communicator with a commercial mindset.
Able to manage multiple tasks and deadlines.
Proactive, positive and problem solution focused.
Comfortable working across teams and using hotel systems.

Experience

Experience in Meetings & Events, Groups, Reservations or hotel sales is desirable.
Strong communication and customer service skills essential.
Experience with hotel or event systems is an advantage ( training provided)

Why Join Us?

Join Hilton Garden Inn Abingdon and play a key role in delivering successful meetings and events. This is a great opportunity to develop your career in hospitality while contributing to a fast-paced and guest-focused environment.

Pay: £28,000.00-£28,500.00 per year

Benefits:

Canteen
Casual dress
Company events
Discounted or free food
Employee discount
Employee mentoring programme
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

guest experience coordinator jobs in reading, eng

Groups, Reservations, Meetings & Events Coordinator- PT/FT

Events & Digital Marketing Coordinator

Project & Deployment Coordinator

Guest Experience Coordinator

Events Coordinator - Soho Farmhouse

Sales & Events Coordinator - 12 month Fixed Term Contract

Reservations Coordinator

Regional HR Business Partner - South

Regional HR Business Partner - North

Accommodation Officer

Operational Support Coordinator

Meeting and Events Organiser

Promotions Coordinator

Shift Leader - Guest Services

Guest Services Coordinator

Accommodation Officer

Studio Co-ordinator - Shop TJC

In Room Dining Coordinator

Volunteer Steward

Assistant General Manager

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