Customer service representative Work, Jobs in Solihull, Eng (with Salaries)

Customer Support Advisor
The Right Mortgage and Protection Network —Solihull
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Customer Service Assistant - Booking Office
WM Trains —Birmingham
- £26,320 - £31,706 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
1d
Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £27,000 - £37,400 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
1d
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Customer Service Advisor
BCA —Birmingham
- £27,135.24 a year
- Customer service
- IT
- Communication skills
Quick apply
19h
Customer Service Advisor
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Store discount
Quick apply
3d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Service/Sales Assistant
Growth —Birmingham
- £490 - £650 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
17h
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Client Support Specialist
Next Generation —Redditch
- £26,000 - £26,986 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
Quick apply
2d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Customer Service Advisor
Consumer Council for Water —Birmingham
- £24,476 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
1d
Customer Service Representative
Rithu Beauty Ltd —Stechford
- £12.71 - £12.85 an hour
- Full-time
- CRM software
- Spanish
- Customer service
- Free parking
Quick apply
Customer Service Advisor
Walker Workforce Solutions ltd —Birmingham
- £24,420 - £25,000 a year
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
1d
Guest Service Agent - Nights
B&B Hotels —Birmingham
- £21,981.44 a year
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
1d
Customer Support Representative
Camozzi Automation Ltd —Nuneaton
- From £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
3d
Customer Digital Service Advisor
AAH Pharmaceuticals —Warwick
- £26,225.45 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
2d
Customer Services Assistant
OurCoop —Dudley
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
1d
Customer Service Assistant
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave

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customer service representative jobs near solihull, eng

Customer Support Advisor

The Right Mortgage and Protection Network -
Solihull

Quick apply

Job details

Full-time
£24,000 - £26,000 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Discounted gym membership
Employee discount
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Computer networking
IT
Customer support
Communication skills

Full job description

The Opportunity
We are a completely independent network for mortgage and protection advisers, with over 850 members across the UK. We have an exciting opportunity for a Customer Support Advisor to join our team, supporting our advisers, who we consider our customers.

This is a highly phone-based role, ideal for someone who thrives in a fast-paced environment and enjoys speaking to people throughout the day. You’ll be responsible for handling a high volume of inbound and outbound calls, assisting with queries, and providing excellent support across multiple channels including live chat.

The successful candidate will be required to work full-time from our Head Office in Knowle, Solihull. Due to the nature of the role, no flexibility can be offered regarding this requirement.

We’re looking for a confident communicator who can quickly learn new systems, provide exceptional service, and remain positive and proactive under pressure.

___________________________________________________________________________

Benefits of a Customer Support Advisor

Health & Dental Cash Plan
Access to GP appointments anytime
24/7 counselling support
Death in Service cover
Company Sick Pay
Holiday Buy and Sell Scheme
Salary Sacrifice Pension Scheme
Gym discount
High Street brand discounts
Refer a Friend Scheme
Refer an Adviser Scheme
Friendly, motivated team and supportive working environment
Office closure over Christmas
Open and communicative management style, with regular 1:1 sessions

___________________________________________________________________________

Responsibilities of a Customer Support Advisor

Act as the first point of contact for our advisers (customers)
Handle a high volume of inbound calls, providing support and resolving queries
Carry out outbound calling campaigns to support business needs
Respond to customer queries via live chat and other communication channels
Provide support with Acre (software) related queries
Maintain accurate records of customer interactions
Support general administrative tasks as required
Work collaboratively with internal teams to ensure queries are resolved efficiently

_____________________________________________________________________________

Requirements of a Customer Support Advisor

Previous experience in a phone-based role (call centre, helpdesk, or customer support)
Confident handling a high volume of inbound and outbound calls
Excellent verbal and written communication skills
Friendly, professional, and confident telephone manner
Strong IT skills and ability to learn new systems quickly
Ability to work under pressure and manage competing priorities
A proactive attitude with strong problem-solving skills
Industry knowledge is desirable but not essential

_____________________________________________________________________________

Salary of a Customer Support Advisor

£24,000 – £26,000 (dependent on experience)
Higher salary banding applies to candidates with relevant experience within a Mortgage Network and who meet all required criteria.

_____________________________________________________________________________

Working Pattern of a Customer Support Advisor

Monday – Friday, 9:00am – 5:00pm
Full-time, office-based role in Knowle, Solihull (no remote working available)

_____________________________________________________________________________

When submitting an application to The Right Mortgage & Protection Network, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1-year period. You can of course opt out at any time by contacting HR.

Job Type: Full-time

Pay: £24,000.00-£26,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Application question(s):

Do you have previous experience dealing with a high volume of inbound calls?
Are you happy to work full time from our Head Office based in Knowle, Solihull?
Are your salary expectations in line with what we are offering?

Work Location: In person

Quick apply

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