Support worker Work, Jobs in Sparkhill (with Salaries)

Community Advice Development Worker
Narthex —Birmingham
- £27,616 a year
- Full-time
- Bilingual
- Microsoft Office
- Supervising experience
Quick apply
12d
Support Worker
non violentiam cic —Birmingham
- £13 - £18 an hour
- Part-time
- Working with children
- Driving
- Organisational skills
Quick apply
Qualified Bank Support Worker
Bright Life Living —Birmingham
- £14.25 an hour
- Day shift
- Childcare
- In-person
- Care plans
- Free parking
- Employee assistance programme
Quick apply
Children's Support Worker
Stepping Stones Care Ltd —Birmingham
- Up to £14.25 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Bank Support Worker (Supported Living)
Individual Care Services —Solihull
- £14 an hour
- English
- Driving
- In-person
Quick apply
5d
Bank Support Worker
Acuity Care —Birmingham
- £13.00 - £14.50 an hour
- Weekend availability
- Employee assistance programme
- Referral programme
Quick apply
14d
Mental Health Support Worker - Hall Green
Accomplish —Birmingham
- £13.45 - £14.05 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
6d
Support Worker
The Ark Day Centre —Acocks Green
- Up to £25,605 a year
- Part-time
- English
- In-person
- Care plans
- Store discount
- Employee discount
Quick apply
8d
Support Worker
Guardian Supported Living —Birmingham
- From £12.81 an hour
- Weekend availability
- Supervising experience
- In-person
- Care plans
Quick apply
Support Worker
Serenity Specialist Care —Birmingham
- £12.75 - £13.10 an hour
- Full-time
- Childcare
- Working with children
- First Aid Certification
Quick apply
14d
Support Worker
Leaders Residence —Sparkhill
- From £24,420 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
Quick apply
12d
Support worker- Kings Norton
Active Care Group —Birmingham
- £27,195.28 a year
- Weekend availability
- Employee assistance programme
- Referral programme
Quick apply
8d
Support Worker
Step Forward Support —Birmingham
- £12.80 an hour
- Care experience
- Organisational skills
- IT
Quick apply
11d
Waking Night Support Worker
Featherstone Care Services Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- In-person
- Care plans
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Forced Marriage & Honour Based Abuse Outreach Worker
Roshni Birmingham —Birmingham
- £24,000 - £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Support Worker
Hebol Support Ltd —Birmingham
- From £13 an hour
- Part-time
- Cooking
- Working with children
- Travel
Quick apply
12d
Support Worker
Achieve together —Walsall
- £12.80 an hour
- Part-time
- IT
- Employee discount
- Flexible schedule
Quick apply
Housing Support Worker – Supported Exempt Accommodation
Elmfield Housing —Birmingham
- £26,325 a year
- Full-time
- Microsoft Office
- In-person
- Care plans
- Annual leave
Quick apply
Childrens Residential Support Worker
Keystone Children's Services —Oldbury
- £13 - £15 an hour
- Full-time
- In-person
- Care plans
- Leadership
Quick apply
11d
Ethos Family Support Worker
Grace Foundation —Chelmsley Wood
- £27,000 a year
- Full-time
- Working with children
- In-person
- School
- Referral programme
Quick apply
8d

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Community Advice Development Worker

Narthex -
Birmingham

Quick apply

Job details

Full-time | Fixed term contract
£27,616 a year
12 days ago

Benefits

Casual dress
Company pension

Qualifications

Bilingual
Microsoft Office
Supervising experience
Mentoring
Financial services
Communication skills

Full job description

Job Summary

Narthex is a destitution charity with a clear mission: to stop helping people in poverty and start helping them out of poverty. We place advice and guidance at the heart of our work, adopting a holistic approach to support people facing poverty and its complex challenges.

Through our Food Bank Network, Food Hub, Food Pantries, Telephone Referral Service, Financial Inclusion team, and Community Engagement initiatives, we deliver poverty reduction that leads to:

● Increased physical and mental health well-being

● Increased awareness of support services and statutory agencies

● Empowerment of vulnerable people to make positive choices and build confidence

● Reduction in debt through affordable payment plans

● Improved access to financial services and budgeting skills

● Prevention of homelessness and reduction in the threat of eviction

● Reduction in loneliness and isolation

● Improved job skills, access to employment, and sustained employment

We have reversed the traditional operating model, moving from a food bank network supported by advice services to advice and guidance services as our core activity, with food banks providing short-term crisis intervention support.

PURPOSE OF THE ROLE

This is a newly created post, funded through the Birmingham City Council Crisis and Resilience Fund and match-funded by Energy Redress and The National Lottery Community Fund. It sits at the heart of Narthex's Integrated Advice Pilot, a one-year programme testing whether the advice model Narthex has developed within its own satellite network can be replicated across partner food provision organisations.

The post-holder will work across five to eight partner organisations of different types, including food banks, pantries, Warm Welcome spaces and community providers. The role combines specialist Tier 3 advice to complex cases with training, supervision and development work to build advice capacity among partner volunteers, Digital Navigators and community connectors at Tier 1.

This post is funded for the period September 2026 to August 2027. Continuation beyond this date is not guaranteed and will depend on the outcome of an independent evaluation by MEL Research and a decision by the funders to approve further investment. There is no expectation of permanent employment or automatic renewal arising from this post.

KEY RESPONSIBILITIES

· Providing specialist one to one advice to clients

· Maintaining accurate case records in accordance with GDPR

· Training and development of volunteers

· Supervision and support to volunteers

· Building and maintaining working relationships with partner organisations

· Collecting data and maintaining records

· Monitoring and reporting outcomes

The ideal candidate will have:

· Experience of providing specialist welfare benefits and/or debt advice to vulnerable adults

· Experience of working with people experiencing poverty, financial crisis, housing difficulty or complex need

· Experience of delivering training, workshops or group learning to adult participants

· Experience of providing supervision, mentoring or professional support to volunteers or less experienced colleagues

· Experience of working in partnership with external organisations across service boundaries

· A strong knowledge of the benefits system

· Knowledge of debt advice practice, including creditor negotiation, debt solutions and financial statements

· Ability to develop training materials and written guidance for non-specialist audiences

· Excellent written and verbal communication skills across a range of contexts and audiences

· Ability to manage a complex workload independently, prioritising across casework, training and supervision

· Proficiency in Microsoft Office and case management or data recording systems

· Understanding of GDPR and client confidentiality obligations in an advice setting

Personal Qualities:

● Commitment to Narthex's mission of helping people out of poverty

● Self-motivated with the ability to work independently

● Strong attention to detail

● Ability to build positive relationships with diverse stakeholders

● Flexible and adaptable approach

DESIRABLE

Experience:

● Experience working with bilingual or multilingual communities

● Experience of contributing to funding or evaluation reporting

● Familiarity with the food bank or voluntary food aid sector

Pay: £27,616.00 per year

Benefits:

Casual dress
Company pension

Work Location: In person

Quick apply

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