Knowledge manager Work, Jobs in St Albans (with Salaries)

Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
3d
Scheme Manager
Hightown Housing Association —St Albans
- £34,320 a year
- Management
- Continuous improvement
- Leadership
- Annual leave
11d
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Nursery Manager - New Monkey Puzzle Day Nursery St Albans
Monkey Puzzle Day Nurseries —St Albans
- Up to £50,000 a year
- Full-time
- Childcare
- Management
- Preschool
- Free parking
- Annual leave
Quick apply
4d
Project Manager
The Housing Network —Luton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Contracts
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Head of Education, Skills and Work - Non-Operational
Ministry of Justice —Hemel Hempstead
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
9d
Senior Projects Manager Disrepair & Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £69,922 - £84,642 a year
- Data analysis skills
- English
- Contracts
- Employee discount
Change Communications Manager
University of Bedfordshire —Luton
- £39,906 - £47,389 a year
- Full-time
- University
- SharePoint
- Communication skills
- Annual leave
- Gym membership
10d
Plant Service Manager
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Free parking
- Gym membership
Quick apply
Marketing Manager
cars hub uk ltd —Dunstable
- £10,000 - £120,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
7d
Communications Team Assistant
BAM UK & Ireland —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
12d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
10d
Property Manager
Fusion Lets Limited —Luton
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- IT
Quick apply
10d
Estates Manager (Building Manager)
Praxis Facilities Management —Borehamwood
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Communication skills
- Employee assistance programme
Quick apply
Head of Safeguarding
Benjamin Uk Ltd —Leighton Buzzard
- £40,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Childcare
- Working with children
- Bachelor's degree
Quick apply
5d
Out of Home Site Manager
Titchfield Group —Hatfield
- £30,000 - £38,000 a year
- Microsoft Excel
- Engineering
- IT
- Employee discount
- Sick pay
Quick apply
9d
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Head of Sport & Public Services
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- English
- Maths
9d
Property Manager -Fulltime
Squire Estates —Hemel Hempstead
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
5d

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Head of Campus Experience

Oaklands College -
St Albans

Apply Now

Job details

£50,404 - £55,083 a year
3 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee discount
Gym membership

Qualifications

Management
Operations management
Customer service
Facilities management
Emergency management
Microsoft Office
Information security
Analysis skills
Organisational skills
Leadership
Communication skills
Negotiation

Full job description

An exciting opportunity has arisen at Oaklands for a Head of Campus Experience to provide strategic leadership and operational management of the College’s security/customer experience ambassador and campus safety provision, ensuring a safe, secure and welcoming environment for students, staff and visitors.

The postholder will lead the development and delivery of an integrated, intelligence led security strategy, aligned to safeguarding, Prevent, health & safety, and business continuity requirements. This includes responsibility for risk management, incident response, emergency planning, and continuous service improvement, ensuring the College meets all statutory and regulatory obligations while enhancing the student experience.

Key Responsibilities

Strategic Leadership

Lead and manage the daytime, termtime security and customer experience teams, ensuring effective deployment of staff and resources.
Oversee all security operations, including:

Access control and ID systems
CCTV and surveillance
Incident reporting and investigation

Ensure delivery of a professional, visible and student-centred security/customer experience ambassador presence across all sites
Provide a visible leadership presence through daily meet and greet arrangements at the start and end of each College day, ensuring students, staff and visitors are welcomed, supported and monitored appropriately.

Inclusion, Equality and Student Experience

Work in partnership with Safeguarding teams to ensure security services:

Support student safety and wellbeing
Follow a trauma informed approach
Contribute to incident management, missing learners, and vulnerability response
Act as key lead for physical safeguarding infrastructure and response that is appropriate and inclusive to meet all student needs.
Ensure alignment with:

KCSIE / Prevent Duty
College safeguarding policies

Risk, Compliance and Assurance

Lead on security risk assessments across all campuses, identifying vulnerabilities and mitigation strategies
Ensure compliance with:

Health & Safety legislation
Security and data protection regulations
College policies and procedures
Develop and maintain security policies, protocols, and standard operating procedures

Incident Management & Emergency Planning

Act as a senior lead for major incidents and emergency response, including:
Critical incident command.
Liaison with emergency services.
Develop and test business continuity and emergency plans.
Lead post‑incident reviews and continuous improvement activity.
Develop of weekly report that identifies themes and hot spots and produce intervention strategies. to evidence impact.

Stakeholder Engagement & Partnerships

Build strong relationships with:

Police, local authorities and emergency services
Internal stakeholders (curriculum, safeguarding, estates)
Represent the College in local safety partnerships and intelligence networks

Contracts and Resource Management

Manage budgets, ensuring value for money and service effectiveness
Oversee procurement and performance of external security contractors and SLAs as required.
Develop KPIs to monitor service performance and drive improvement

Digital Data and AI Enabled Practice

Lead development of modern, intelligence-led security systems and processes.
Benchmark against sector best practice and drive innovation.
Introduce new technologies (e.g. digital reporting, integrated systems).

Leadership and People Management

Lead, manage and develop the security team, ensuring:

High professional standards and conduct
Ongoing training and CPD
Strong performance management culture

Promote a customer-focused, inclusive and supportive culture.
Develop and implement a college wide student behaviour strategy.

Is This You

Essential Qualifications

Educated to degree level or equivalent professional experience in a relevant field (e.g. security management, public services, facilities, risk management).
Evidence of continuous professional development (CPD) in security, safety, or leadership.
Recognised security, risk management or health & safety qualification (e.g. NEBOSH, IOSH, security management certification) or willingness to work towards.

Skills and Abilities

Ability to think strategically and translate vision into operational delivery.
Strong analytical skills to assess complex risks and develop proportionate responses.
Ability to align security strategy with organisational priorities and student experience.
Excellent written and verbal communication skills.
Ability to communicate effectively with:

Senior leaders and governors
Staff and students
External agencies

Strong influencing and negotiation skills, with the ability to challenge constructively.
Strong organisational skills with the ability to prioritise competing demands.
Ability to make sound decisions under pressure, including in emergency situations.
High level of attention to detail and commitment to compliance and standards.
Ability to build effective relationships across departments (particularly safeguarding, estates, student services).
Experience of working collaboratively with external stakeholders and partner agencies.

Experience

Significant experience in a senior security or safety leadership role, ideally across a multi-site or complex organisation.
Proven track record of leading and managing operational security services, including 24/7 environments.
Experience of developing and implementing security strategies, policies and procedures.
Demonstrable experience of risk assessment, threat analysis and mitigation planning.
Experience managing staff teams, contractors and outsourced service provision
Proven experience of budget management and financial accountability
Experience of working with external partners such as:

Police
Emergency services
Local authorities
Experience of managing and responding to critical incidents and emergencies

Knowledge Specific to Role

Strong understanding of:

Security operations and systems (CCTV, access control, alarms, incident reporting)
Risk management principles and security frameworks
Working knowledge of relevant legislation and regulatory requirements, including:

Health and Safety legislation
Data protection and information security principles

Understanding of emergency planning, crisis management and business continuity
Knowledge of safeguarding principles, with an understanding of the role of security in protecting vulnerable individuals
Awareness of Prevent Duty and associated responsibilities
Understanding of customer service standards within public-facing environments

Personal Attributes

Professional, credible and resilient manager with a calm and authoritative presence
Strong commitment to safeguarding, equality, diversity and inclusion
Commitment to delivering a safe, welcoming and inclusive campus environment
High level of integrity, discretion and confidentiality
Proactive, solution-focused and committed to continuous improvement
Flexible and responsive, with the ability to operate effectively in dynamic environments

Desirable Criteria:

Knowledge of the FE sector regulatory landscape, including Ofsted expectations relating to behaviour, safety and safeguarding.
Understanding of estates and facilities management integration.
Knowledge of current and emerging security technologies and digital systems.

Why Oaklands?

At Oaklands, you’ll join a forward-thinking college that genuinely invests in its people. We offer:

Local Government Pension Scheme with excellent employer contributions
Generous annual leave entitlement
Discount on UNO bus scheme
Continuous Professional Development (CPD) – including free adult learning courses
Long Service Awards
Free onsite gym and discounted wellness treatments
Cycle to Work Scheme and discounted travel
Staff development days and annual awards celebrating your success
Free access to Microsoft Office software for personal use
Discounted entry to Oaklands events – from our Foodies Festival to Lambing Weekend and Oaklands Zoo

Most importantly, you’ll have the chance to make your mark — driving innovation, building a powerful brand, and creating a first-class student experience that defines the Oaklands journey.

Oaklands is proud to be a Disability Confident Employer. We welcome applicants from all backgrounds and are committed to safeguarding and promoting the welfare of young people and vulnerable adults.

Click Here to find out more about Oaklands College!

Apply Now

Refine Your Search

knowledge manager jobs in st albans

Head of Campus Experience

Scheme Manager

Transport Planner – Tipper Fleet

Digital Manager

Nursery Manager - New Monkey Puzzle Day Nursery St Albans

Project Manager

Head of Education, Skills and Work - Non-Operational

Senior Projects Manager Disrepair & Damp & Mould

Change Communications Manager

Plant Service Manager

Marketing Manager

Communications Team Assistant

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Property Manager

Estates Manager (Building Manager)

Head of Safeguarding

Out of Home Site Manager

Regional Business Manager

Head of Sport & Public Services

Property Manager -Fulltime

I want to receive the latest job alerts for knowledge manager in st albans

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