Parts advisor Work, Jobs in Tonyrefail, Rct (with Salaries)

Motorcycle Parts Customer Service Advisor
Freaklizard Ltd —Pontyclun
- £27,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
15h
Parts Advisor
White Dove Garages Ltd —Cardiff
- £28,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
6d
Senior Sales Advisor (motor repairs) Full Time
Garden City Garage —Neath
- £32,500 - £37,500 a year
- Full-time
- Sales
- English
- In-person
Quick apply
3h
Jaguar Land Rover Service Advisor
Sinclair Group —Cardiff
- £33,000 - £35,500 a year
- Overtime
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Customer Service Advisor - Bike Experts Team
Tredz —Swansea
- £27,716 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
11d
Customer Team Leader
Welsh Water —Cardiff
- £35,833 - £39,163 a year
- Hybrid work
- Human resources
- Mentoring
- Free parking
- Annual leave
4d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
6d
BMW Parts Advisor
Sytner BMW Swansea —Swansea
- Weekend availability
- Communication skills
- Employee discount
Client Experience & Service Manager
Sinclair Group —Swansea
- £55,000 - £70,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
Customer Service Advisor
Days Motor Group —Llansamlet
- Full-time
- Customer service
- Computer literacy
- Free parking
- Annual leave
12d
Service Advisor Cardiff VW Van Centre
Sinclair Group —Cardiff
- £28,000 - £37,500 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Sales and Service Advisor
Indespension —Cardiff
- £24,960 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
14d
Sales Advisor
FlooringSuperstore.com —Newport
- Up to £38,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
10d
Apprentice Sales Advisor
EE —Merthyr Tydfil
- £11.55 an hour
- Full-time
11d
Service Advisor
Sytner Group —Cardiff
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
13d
Telesales Advisor
Valley Telecommunications Ltd —Pontypridd
- £22,308 - £33,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
11d
Customer Hub Advisor
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Organisational skills
- Annual leave
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Service & Aftersales Advisor
Newport Caravans —Newport
- £25,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Free parking
Quick apply
5d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply

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parts advisor jobs near tonyrefail, rct

Motorcycle Parts Customer Service Advisor

Freaklizard Ltd
Pontyclun

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
15 hours ago

Benefits

Free parking
Casual dress
Store discount
Annual leave
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Maintenance

Full job description

FreakLizard Ltd is an established and rapidly expanding online retailer of motorcycle and scooter parts and accessories. We support a busy customer base and pride ourselves on knowledgeable, straightforward service. We are looking for an organised, customer-focused person with genuine motorcycle knowledge to join our Pontyclun team.

The role

As our Motorcycle Parts Customer Service Advisor, you will be one of the first points of contact for customers by phone and email. You will help customers identify suitable products, process orders and resolve delivery, returns and after-sales enquiries. You will also work closely with suppliers and delivery partners to resolve availability, lead-time and courier issues.

The role combines customer service, sales support, order administration and practical problem-solving. You do not need to be a qualified motorcycle mechanic, but you must have enough motorcycle knowledge to understand common customer questions, discuss parts and accessories confidently, and know when further technical information is required.

What you will be doing

· Responding promptly and professionally to customer sales and support enquiries by phone and email

· Using your motorcycle and product knowledge to help customers identify suitable parts and accessories

· Checking product fitment, stock availability, pricing and expected lead times

· Creating, amending and processing customer orders accurately

· Following up sales enquiries and keeping customers informed about orders, back-orders and delivery issues

· Liaising regularly with suppliers about stock, product information, lead times and order issues

· Processing cancellations, returns, refunds, exchanges and replacement items

· Investigating missing, delayed or damaged deliveries and submitting courier claims where required

· Maintaining accurate customer, order and communication records

· Supporting the wider team with day-to-day administration and other reasonable duties as required

What we're looking for

Essential

· Demonstrable motorcycle knowledge gained through employment, riding, maintenance, purchasing parts and accessories, or a serious personal interest

· Clear, courteous and confident communication by telephone and email

· A customer-focused approach and a willingness to take ownership of enquiries and problems

· Good organisation, accuracy and attention to detail

· The ability to manage several enquiries and priorities without losing accuracy

· Confidence using computers and learning new order-management systems

· A working knowledge of Microsoft 365, particularly Outlook and Excel

· The ability to work effectively both independently and as part of a team

· The ability to commute reliably to our Pontyclun office for the stated working hours

Desirable

· Previous customer service, e-commerce, retail, parts or sales experience

· Experience processing online orders, returns, refunds and replacements

· Experience dealing with suppliers, couriers or delivery claims

· Experience using e-commerce platforms, online marketplaces or order-management systems

· Previous experience in the motorcycle, automotive or aftermarket-parts sector

What we offer

· Salary of £27,000-£30,000 per year, depending on relevant experience and motorcycle knowledge

· 28 days' paid annual leave per year, including bank holidays

· Permanent Monday-to-Friday working hours

· Company pension

· Employee discount on motorcycle parts and accessories

· Free on-site parking

· Casual dress

· Statutory Sick Pay, subject to eligibility

Development and progression

FreakLizard is expanding rapidly, so there is genuine scope for this role to develop with the business. Over time, the successful candidate may broaden their product and e-commerce knowledge and take on more responsibility, such as handling complex enquiries, improving processes, supporting new product ranges or helping future team members. The exact path will reflect performance, strengths and business needs.

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Pontyclun, Rhondda Cynon Taff: reliably commute or plan to relocate before starting work (required)

Application question(s):

In three to five sentences, tell us about your motorcycle knowledge, including any relevant work, motorcycles you have owned or maintained, or parts and accessories you know well.

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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