Client services Work, Jobs in Walton On Thames (with Salaries)

Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
14d
Field Interviewer - Kingston-upon-Thames
the National Centre for Social Research —Kingston upon Thames
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Sales Advisor (Digital)
Retail Innovation Group —Weybridge
- £26,000.00 - £26,000.01 a year
- Annual leave
Quick apply
Airport Operations Administrator
DiamondAir International Ltd —London
- £32,864 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
Adminstration Assistant
Woking Community Transport —Woking
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
23h
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Quick apply
Domestic Abuse Housing Outreach Worker/Housing IDVA
North Surrey Domestic Abuse Service —Walton-on-Thames
- From £27,300 a year
- Writing skills
- Maths
- Computer skills
Quick apply
6d
Fire Door Call Centre Operator
CF Fire Doors —London
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- English
- Data entry
Quick apply
7d
Field Interviewer - Walton on Thames
the National Centre for Social Research —Walton-on-Thames
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Gym membership
Quick apply
Casting Coordinator
Universal Extras —Iver
- £27,500 - £29,500 a year
- Overtime
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Office Administrator
VIP Break ltd —Feltham
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
Quick apply
7d
Intelligence and Investigations Specialist (London)
NetWatch Global —London
- £28,000 - £32,500 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Business Support
ZZPS Limited —Addlestone
- From £27,976 a year
- Full-time
- CRM software
- Microsoft Excel
- Computer literacy
- Free parking
- Gym membership
Quick apply
19h
Customer Service Coordinator
Dangerous Goods International —Hounslow
- From £25,420 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
1d
Front of House & Client Support
Roar Fitness —London
- £13 an hour
- Temporary
- Front desk
- Cleaning
- In-person
- Gym membership
Quick apply
Guest Service Coordinator - Thursday - Monday Role 2026
Nomad Temporary Housing —Vauxhall
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- CRM software
- Hospitality
Quick apply
Office Assistant
Vale Insurance Partners —London
- £25 - £30 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Health & wellbeing programme
- Gym membership
Quick apply
8d
Customer Success Advisor
Doddle Cover —Hampton Hill
- £25,000 a year
- Full-time
- Salesforce
- In-person
- Communication skills
- Gym membership
- Flexible schedule
Quick apply
7d
Recording Studio Manager – Bookings & Operations, Hackney
Noatune Studios —London
- £30,000 - £40,000 a year
- Weekend availability
- CRM software
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
4d

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Customer Relationship Manager

HERD GROUP
Addlestone

Quick apply

Job details

Full-time
14 days ago

Benefits

Free parking
On-site gym
Company pension
Company events
Employee stock ownership plan
On-site parking
Shuttle service provided
Free fitness classes

Qualifications

Microsoft Word
CRM software
Driving Licence
Account-based growth strategy development
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Sales forecasting
Partnership building
Sales pipeline
Risk management
Forecasting
Organisational skills
Relationship management
Customer support
Customer interaction
Strategic selling
Financial management
Account management
Growth strategy
Add-on sales
Negotiation

Full job description

The Customer Relationship Manager plays a pivotal role in driving commercial performance and strengthening our long-term customer partnerships. This role carries responsibility for ensuring seamless onboarding of new customers, maximising value across existing accounts, and delivering sustainable, profitable growth aligned to business objectives.

Operating with a high level of drive and accountability, the Customer Relationship Manager is expected to think strategically while maintaining strong operational awareness. The role requires the ability to build and influence relationships at multiple levels within customer organisations, identify growth opportunities, and translate commercial insight into actionable account plans.

Success in this position relies on a customer-centric mindset combined with strong analytical capability, confident negotiation skills, and resilience. The Customer Relationship Manager will proactively manage performance, minimise risk (including off-hires), and consistently deliver commercially sound solutions that strengthen both customer outcomes and company profitability.

Key Responsibilities

Customer onboarding and system setup

Lead the onboarding of all new customers, ensuring a seamless and professional implementation process.
Complete all required account setup within Key2 accurately and efficiently.
Record all customer interactions, agreements, forecasts, and activity within the CRM system to maintain full pipeline visibility.
Work cross-functionally with operations, finance, remarketing, damage and sales support to ensure service readiness and operational excellence.

Account development and growth strategy

Develop and execute strategic account plans to drive sustainable revenue growth across existing customers.
Forge strong relationships at multiple levels within client organisations, identifying key stakeholders and decision-makers.
Identify, create, and convert upselling and cross-selling opportunities, including pitching and positioning Herd Synergy solutions.
Develop and articulate tailored fleet and rental solutions that address operational and commercial customer needs.
Build, manage, and maintain a forward-looking and accurate sales forecast pipeline.

Commercial and financial management

Prepare, present, and negotiate commercially sound and profitable proposals.
Apply strong numerical and analytical skills to evaluate fleet performance, utilisation, and commercial opportunities.
Minimise off-hires through proactive utilisation reviews and strategic contract management.
Maintain strong commercial and operational awareness to ensure proposals are deliverable and aligned to service capability.
Deliver against agreed revenue, margin, retention, and growth targets.

Relationship and performance management

Act as the primary point of contact and trusted advisor for assigned accounts.
Conduct regular performance reviews and strategic meetings with customers.
Proactively communicate opportunities, risks, and performance insights internally and externally.
Manage objections effectively and demonstrate resilience in competitive or challenging situations.
Maintain high standards of time management to balance customer engagement, reporting, forecasting, and internal collaboration.

Benefits:

Company events
Company pension
Employee stock ownership plan
Free fitness classes
Free parking
On-site gym
On-site parking
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

client services jobs in walton on thames

Customer Relationship Manager

Field Interviewer - Kingston-upon-Thames

Sales Advisor (Digital)

Airport Operations Administrator

Adminstration Assistant

Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

Domestic Abuse Housing Outreach Worker/Housing IDVA

Fire Door Call Centre Operator

Field Interviewer - Walton on Thames

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Casting Coordinator

Office Administrator

Intelligence and Investigations Specialist (London)

Business Support

Customer Service Coordinator

Front of House & Client Support

Guest Service Coordinator - Thursday - Monday Role 2026

Office Assistant

Customer Success Advisor

Recording Studio Manager – Bookings & Operations, Hackney

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