Dispatcher Work, Jobs in Wellington, Shr (with Salaries)

Call Handler (Bank)
EMED Group —Shrewsbury
- £12.71 an hour
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Dispatcher
Veezu —Shrewsbury
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Dispatch Operative
Heal Eggs Ltd —Shrewsbury
- £12.75 - £14.50 an hour
- Full-time
- Forklift
- Team management
- Quality control
- Free parking
Quick apply
Contact Centre Agent
Veezu —Shrewsbury
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
Transport Administrator 25-30 hours per week
Diamond Box Limited —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Computer literacy
- Analysis skills
- Data entry
- Free parking
Quick apply
21h
OOH Dispatcher
Partnering Health —Stoke-on-Trent
- Part-time
- Data analysis skills
- Analysis skills
- Data entry
- Employee assistance programme
- Employee discount
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Transport Planner - Pickup Truck and Trailer.
EC Logistics —Stourbridge
- £29,000 - £31,000 a year
- Full-time
- Management
- Computer literacy
- Computer skills
Quick apply
Transport Planning Administrator
Culina Logistics —Market Drayton
- £27,912 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Planning and Dispatch Coordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
5d
Service & Mobile Engineer Coordinator
ND Brown Ltd —Wolverhampton
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
Quick apply
7d
Traffic Desk Support
Americold Logistics LLC —Whitchurch
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
13d
Transport Support Operator
Culina Logistics —Stafford
- £26,825 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Taxi Controller
Corkys Cars Ltd —Cannock
- From £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Typing
Quick apply
12d
Senior Service Administrator
andwis Lifts —Cannock
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Analysis skills
- Free parking
Quick apply
12d
Senior Planning and Scheduling Support
Cadent Gas —Wolverhampton
- £34,356 - £40,419 a year
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
- Employee discount
1d
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Annual leave
Quick apply
Service Coordinator
Veolia ES (UK) Limited —Wolverhampton
- £30,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
18h
Transport Administrator
DX Group —Stafford
- Employee assistance programme

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Call Handler (Bank)

EMED Group -
Shrewsbury

Quick apply

Job details

Zero hours contract
£12.71 an hour
12 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Patient service
Computer skills
Customer support
Multidisciplinary collaboration
Transport scheduling
Communication skills

Full job description

We have a fantastic opportunity for Bank Call Handlers to join our team based in Shrewsbury.

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

This role is based in-person from our office in Shrewsbury. It is a bank position (0 hour). We have various shifts available between 08.00 and 20.00, Monday-Sunday.

£12.71 per hour (plus 12.07% payment in lieu of holiday pay)

Main Duties:

Booking discharges and transfers from hospital, often under time critical circumstances.
Booking regular journeys for renal and oncology patients.
Contacting service users 24-48 hrs prior to travel to confirm the journey.
Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful journey for all services users.
Being aware of safeguarding practises and having the knowledge of when to use these skills to assist and support all service users and work colleagues.
Being the first point of contact for service users for questions or enquiries about patient transport.
Being able to transfer or refer callers to an alternative appropriate option, if you’re not able to answer or help directly.
Keep up to date with changes in policies and procedures.
Undertake all necessary training.
To support, assist and supervise less experienced staff when necessary.
Undertake any other duties and responsibilities related to this role.

Successful candidates will have:

Good standard of literacy, numeracy, and IT skills.
Customer service experience preferably obtained in a call centre/phone-based role.
Willingness to develop existing skills.
Ability to work to deadlines.
Good verbal and written communication skills.
Organised and logical.
Ability to prioritise workload.
Able to work as part of a team as well as independently.
Flexible approach to working hours.
Respect for confidentiality and the ability to handle sensitive issues appropriately.
Enthusiastic and motivated.
Punctual and reliable.
Ability to display a positive attitude.
Diplomatic and professional.

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

dispatcher jobs in wellington, shr

Call Handler (Bank)

Dispatcher

Dispatch Operative

Contact Centre Agent

Transport Coordinator

Transport Administrator 25-30 hours per week

OOH Dispatcher

Field Service Coordinator

Transport Planner - Pickup Truck and Trailer.

Transport Planning Administrator

Planning and Dispatch Coordinator

Service & Mobile Engineer Coordinator

Traffic Desk Support

Transport Support Operator

Taxi Controller

Senior Service Administrator

Senior Planning and Scheduling Support

Transport Co-ordinator

Service Coordinator

Transport Administrator

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