Client experience manager Work, Jobs in Whitchurch, Bst (with Salaries)

Employee Relations Advisor
Diligenta —Bristol
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
1h
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
13d
Sr. Manager, Implementation Services
ADP —Bristol
- Management
- Up to 50% travel
- Project management
Client Relationship Manager
Right at Home Chippenham —Chippenham
- £27,040 - £28,340 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Store discount
- Employee discount
Quick apply
8d
Client Listening & Insights Manager
Reynolds Porter Chamberlain —Bristol
- Full-time
- CRM software
- Project management
- Continuous improvement
Customer Experience Manager
Ayvens —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Corporate Sales Manager
Mad Swans —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
Senior Learning Solutions Manager
NGetTeacher Education Solutions UK Ltd. —Bristol
- £70,000 - £90,000 a year
- Full-time
- Master's degree
- Project management
- Education
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
12d
Service Manager
Antac Support Services —Bristol
- Up to £45,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
B&S BUILDING EXPERT LTD —Bristol
- £51,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Gym membership
- Sick pay
Quick apply
10d
Services Project Manager
Siemens —Chippenham
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave
Project Manager
ASX GROUP LTD —Bristol
- From £37,000 a year
- Full-time
- Project management
- Construction experience
- In-person
Quick apply
Client Success Manager
Agora Labs —Bristol
- £24,681.34 - £30,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Communication skills
Quick apply
Senior Project Coordinator
Qureos Inc —Bristol
- £48,000 - £62,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Works Manager
SPS South Ltd —Bristol
- £35,000 - £45,000 a year
- Management
- Supervising experience
- Organisational skills
Quick apply
Senior Cleaning Operations Manager
Diverse Commercial Solutions Ltd —Newport
- £45,000 - £48,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
11d
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home

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Employee Relations Advisor

Diligenta -
Bristol

Quick apply

Job details

Full-time
1 hour ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Communication skills

Full job description

Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
An exciting opportunity had come available for a Employee Relations Advisor to join the People Function at Diligenta.
As a Employee Relations Advisor, you will be responsible for providing dedicated, high quality, Employee Relations service on employee matters that are high risk, complex in nature and highly sensitive, ensuring that employee relations issues are acted upon in a thorough, consistent, equitable and pro-active manner so that all risks are effectively mitigated.
Benefits

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
Cycle to Work Scheme & Interest free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
Apply to find out about our other benefits.

What you’ll be doing

Providing advice and guidance on all complex VIP/High Risk people related and employment queries, through consistent and timely advice on the interpretation and application of Diligenta policies and procedures in line with current legislation and best practice to achieve equitable and commercial solutions.
Lead on any casework which has been escalated to ACAS and/or Employment Tribunal to mitigate risks and ensure costs are kept to a minimum.
Respond to and co-ordinate the employment tribunal claims process in conjunction with the ER Manager and Diligenta’s employment lawyer.
Lead on the implications of changes in employment law and HR practice to ensure robust and effective working practices are communicated across Diligenta.
Deputise for the Employee Relations Manager, when required with daily team management.
Identify and communicate issues and risks, including financial, to the business and where necessary escalate these to the Strategic People Partner and ER Manager and where appropriate to the Head of Employee Relations & People Operations to ensure prompt and effective actions can be taken to find appropriate solutions.
Assist in the development and analysis of company policies and procedures to ensure the business can pro-actively respond to issues which may otherwise adversely affect the company or individuals.
Provide technical expertise to all managers and the People function, to support business change including TUPE transfers, re-organisation, restructures, harmonisation and People initiatives as required.
Facilitate and manage the settlement agreement process to ensure risks are mitigated and appropriate sign off received.
Update and maintain appropriate ER tracker system to ensure all casework is logged allowing pro-active data analysis of ER related activity in support of the business.

What we’re looking for

Proven experience managing the full spectrum of Employee Relations processes.
Extensive knowledge of employment law with the ability to provide commercially driven solutions.
Experience in coaching and developing individuals on People and ER-related matters.
Ability to coach, support, challenge, and influence decisions to effectively negotiate sensitive, pragmatic, and commercially focused resolutions to issues, risks, and queries.
Skilled in leveraging data insights to drive positive outcomes.
Strong communication and stakeholder management skills, adaptable to all levels of the organization.
Ability to maintain resilience in challenging situations.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

client experience manager jobs in whitchurch, bst

Employee Relations Advisor

National Account & Export Sales Manager

Sr. Manager, Implementation Services

Client Relationship Manager

Client Listening & Insights Manager

Customer Experience Manager

Corporate Sales Manager

Senior Learning Solutions Manager

Business Development Manager (Maritime)

Office Manager

Service Manager

Business Development Manager

Services Project Manager

Sector Client Director - Healthcare

Project Manager

Client Success Manager

Senior Project Coordinator

Works Manager

Senior Cleaning Operations Manager

Service Delivery Manager

I want to receive the latest job alerts for client experience manager in whitchurch, bst

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