Customer experience specialist Work, Jobs in Whitwick, Lec (with Salaries)

Executive Assistant & Business Support Coordinator
Groundsman Tools Ltd —Shepshed
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
- Free parking
Quick apply
11d
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Patient Services Administrator
CB1 Medical —Hathern
- From £13.50 an hour
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
2h
Supercar Transporter Loader
Everyman Driving Experiences —Donington Park
- £28,000 - £34,000 a year
- Weekend availability
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
School Term Time - Sales Representative
The School Photography Company Ltd —Leicester
- £18,000 - £40,000 a year
- Full-time
- Salesforce
- Driving
- Organisational skills
Quick apply
Income Assistant
emh —Coalville
- £24,891 - £27,657 a year
- Full-time
- Travel
- Negotiation
2d
Sales Advisor
FlooringSuperstore.com —Leicester
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
10d
Front office administrator
Car2Code Ltd —Leicester
- £12.71 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
- Employee discount
- Sick pay
Quick apply
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- Business development
- Computer skills
- In-person
- Annual leave
- Work from home
Quick apply
Multi Drop Delivery Driver
Funbikes —Melton Mowbray
- £13 - £17 an hour
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
- Store discount
Quick apply
1d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Marketing & Social Media Coordinator
CYCLO MONSTER LTD —Derby
- From £12.71 an hour
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- Free parking
Quick apply
9d
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
14d
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Works Supervisor - Day-to-Day Repairs Planning
Derby City Council —Derby
- £37,280 - £39,152 a year
- Full-time
8d
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
9d
Holiday Helpline Executive - Solmar Villas
DERTOUR UK —Burton-On-Trent
- £26,520 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Workshop Manager
Everyman Driving Experiences —Derby
- £40,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Store discount
Quick apply
10d
Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d

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Executive Assistant & Business Support Coordinator

Groundsman Tools Ltd
Shepshed

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer communication
Meeting coordination
Customer relationship building
Microsoft Outlook
Travel arrangements
Route planning
Client communication
Administrative support experience
Sales administration
Microsoft Office Suite
Handling customer enquiries
Administrative experience
Appointment booking and call handling
Accommodation booking
Customer interaction
Executive support experience
Appointment scheduling
HubSpot
Communication skills
Sales appointment setting
Time management
Office experience

Full job description

About Groundsman Tools

Groundsman Tools is a growing family-values business supplying specialist grounds maintenance equipment, tools and associated products to customers across the UK.

Our reputation has been built on providing outstanding customer service, expert advice and dependable support. We take pride in building long-term relationships with our customers and continuously looking for ways to improve what we do.

We are now looking for an Executive Assistant & Business Support Coordinator to become a key part of the team and provide dedicated support to our Founder and Managing Director.

The Opportunity

This is a varied and hands-on role that combines Executive Assistant responsibilities with customer, sales and business support.

A significant part of the role will involve proactively managing the Managing Director's diary and coordinating customer appointments across the UK. You'll be responsible for ensuring his time is used effectively, appointments are booked and organised efficiently, and opportunities are followed up.

Alongside supporting the Managing Director, you'll work closely with the Sales Support & Administration team to help ensure excellent customer service and smooth day-to-day business operations.

This role would suit someone who is highly organised, confident communicating with customers, enjoys taking ownership and thrives in a growing SME environment.

Key Responsibilities

Executive Assistant Support

Manage the Managing Director's diary and schedule.
Proactively organise and book customer appointments, demonstrations and site visits.
Plan travel routes and schedules to maximise efficiency.
Manage the Managing Director's inbox and prioritise communications.
Draft and respond to emails on behalf of the Managing Director where appropriate.
Arrange meetings, travel and accommodation.
Track actions and ensure follow-up activities are completed.
Act as a key point of contact for customers, suppliers and business contacts.

Sales & Business Support

Support customer communications and appointment scheduling.
Assist with lead follow-up activities.
Maintain accurate CRM records and customer information.
Support reporting and sales administration activities.
Work closely with the Sales Support & Administration team to assist with customer enquiries and quotations.
Ensure customer enquiries are handled professionally and efficiently.
Help ensure opportunities and actions don't fall through the cracks.

Essential Skills & Experience

Previous experience in an Executive Assistant, Personal Assistant, Office Manager, Business Support or Sales Administration role.
Experience managing diaries and coordinating appointments.
Experience booking customer meetings or supporting a field-based sales function.
Strong organisational and time-management skills.
Confident and professional telephone manner.
Excellent written and verbal communication skills.
Microsoft 365 proficiency (Outlook, Word, Excel and Teams).
Experience using CRM systems.
Ability to work independently and use initiative.
Strong attention to detail.

Desirable Experience

Supporting a Founder, Managing Director or business owner.
Sales administration or commercial support experience.
Experience using GoldVision, HubSpot, Odoo or similar CRM systems.
Experience within a trade, distribution, wholesale or manufacturing environment.
Experience supporting marketing activities or external suppliers.
Experience within an SME business.

What We're Looking For

We're looking for somebody who enjoys being organised, building relationships and making things happen.

You will be proactive, confident speaking with customers, comfortable managing multiple priorities and capable of becoming a trusted extension of the Managing Director.

Most importantly, you'll take ownership, follow things through and help keep the business running smoothly.

What We Offer

Salary of £28,000 - £32,000 depending on experience.
Inclusion in team performance bonus after 12 months.
Varied and rewarding role working directly with the Founder and Managing Director.
Opportunity to grow with a successful and expanding business.
Potential future involvement in marketing, customer relationship management, trade shows and wider business projects.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in whitwick, lec

Executive Assistant & Business Support Coordinator

Accreditation Officer (Fixed term maternity cover)

Patient Services Administrator

Supercar Transporter Loader

School Term Time - Sales Representative

Income Assistant

Sales Advisor

Front office administrator

Business Development Representative

Multi Drop Delivery Driver

Planner Coordinator

Marketing & Social Media Coordinator

Administrator

Operational Support Officer

Print Assistant - (No 2 Printer)

Works Supervisor - Day-to-Day Repairs Planning

Customer Support Specialist (SaaS)

Holiday Helpline Executive - Solmar Villas

Workshop Manager

Subject Matter Expert (SME)

I want to receive the latest job alerts for customer experience specialist in whitwick, lec

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