Customer service coordinator Work, Jobs in Wigan, Gtm (with Salaries)

Training & Sales Coordinator
123HGV Ltd —Wigan
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Quick apply
14h
Sales Coordinator
Hardscape Products Ltd —Bolton
- From £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
- Free parking
Quick apply
Customer Service & Logistics Co-Ordinator
Nichols PLC —Newton-le-Willows
- Hybrid work
- Communication skills
- Free parking
- Employee discount
14d
Engineering Service Coordinator
Matic Building Services —Wigan
- £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
14d
Customer Service Coordinator
Uniserve (U K) Ltd —Liverpool
- Part-time
- Referral programme
Quick apply
12d
Service Coordinator
Bilfinger SE —St Helens
- Computer literacy
- English
- Analysis skills
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
4d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Wigan
- £27,256 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
Customer Support Coordinator
Boolean Inc. —Liverpool
- £2,350 - £3,100 a month
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Computer literacy
- Writing skills
- Organisational skills
- Free parking
- Annual leave
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- English
- Annual leave
- Flexible schedule
Quick apply
Experienced Receptionist / Clinic Coordinator
Aesthetica Medical —Altrincham
- From £13 an hour
- Part-time
- Sales
- Data entry
- Organisational skills
- Employee discount
Quick apply
4d
Group Logistics Coordinator
Recycling Lives Services —Preston
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Relations Coordinator
Johnson Controls —Manchester
- Communication skills
- Time management
- Free parking
- Annual leave
Internal Sales Coordinator (B2B) Full Time
M Barnwell Services —Manchester
- £24,500 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Quick apply
5d
Client Service Coordinator
BDA —Manchester
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Marketing
- Salesforce
Quick apply
13d
Service Coordinator
Mercury Hampton Ltd —Manchester
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Travel
- Annual leave
Quick apply
Care Co-ordinator (GP Administrator)
Sandy Lane Surgery —Leyland
- Part-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
7d
Project Co-ordinator
Scottish Power —Birkenhead
- From £38,760 a year
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
11d
Watch Repair Intake & Administration Coordinator
Postal Repairs UK Ltd —Altrincham
- £26,000 - £30,000 a year
- Full-time
- CRM software
- English
- Administrative experience
- Sick pay
Quick apply

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customer service coordinator jobs near wigan, gtm

Training & Sales Coordinator

123HGV Ltd
Wigan

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
14 hours ago

Qualifications

CRM software
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Handling customer enquiries
Appointment booking and call handling
Client services
Data entry
Organisational skills
Telesales
Customer interaction
Outbound calling
Sales and customer service experience
Communication skills

Full job description

Admin & Sales CoordinatorJob Overview

123HGV is looking for a proactive, organised, and confident Admin & Sales Coordinator to join our team. This is a varied role combining telephone and email sales, customer service, administration, and training coordination.

You will be responsible for speaking with customers who are interested in our HGV training courses, understanding their requirements, recommending the most suitable training options, and helping them through the booking process. You will also coordinate the administration behind each customer’s journey, including booking medicals, theory tests, and practical training courses.

The successful candidate will be confident communicating with customers by phone and email, highly organised, comfortable working to targets, and able to manage multiple bookings and enquiries while providing an excellent customer experience.

Key ResponsibilitiesSales & Customer Service

Handle incoming and outgoing customer calls relating to HGV training courses.
Respond to customer enquiries by phone, email, and other communication channels.
Identify customers’ requirements and recommend suitable HGV training courses and packages.
Explain course options, costs, booking processes, and next steps clearly and confidently.
Follow up with prospective customers to convert enquiries into bookings.
Build strong relationships with customers throughout their training journey.
Provide professional and friendly customer service from the initial enquiry through to course completion.
Maintain accurate records of customer conversations, enquiries, bookings, and sales using our in-house CRM systems.

Course Administration & Coordination

Coordinate customer bookings from initial enquiry through to training.
Book and arrange HGV medical appointments and theory tests.
Coordinate practical training courses and liaise with customers and training teams to arrange suitable dates.
Keep customers informed of appointments, training dates, requirements, and any changes.
Ensure all customer information and booking details are accurate and up to date.
Monitor outstanding actions and follow up with customers where necessary.
Assist with rescheduling and changes to bookings when required.
Work closely with trainers and internal teams to ensure courses run smoothly.

CRM & Administration

Use our in-house CRM and administrative systems to manage customer information, sales activity, bookings, and course progress.
Maintain accurate and up-to-date customer records.
Process sales and bookings efficiently and accurately.
Complete general administrative tasks associated with customer bookings and training courses.
Ensure all relevant documentation and customer information is recorded correctly.
Help maintain an organised and efficient sales and administration process.

Teamwork & Performance

Work closely with the sales, administration, and training teams to provide a seamless customer experience.
Meet agreed sales and activity targets while maintaining high standards of customer service.
Take ownership of customer enquiries and follow them through to completion.
Identify opportunities to improve customer service, administration, and sales processes.
Contribute positively to a fast-paced, target-driven team environment.

Experience & Skills

The ideal candidate will have:

Previous experience in sales, administration, customer service, or a similar role.
Excellent telephone and email communication skills.
Confidence speaking to customers and selling products or services over the phone.
Strong organisational and administration skills.
The ability to manage multiple customers, bookings, and tasks at the same time.
Good attention to detail and accuracy when entering customer and booking information.
Experience using CRM systems or other customer management software.
Good computer skills and the ability to learn new systems quickly.
A professional, friendly, and positive approach.
The ability to work independently while also being an effective team player.
A target-driven and proactive attitude.
The ability to remain calm and organised in a busy environment.

Desirable Experience

Experience within the HGV, transport, training, driving school, recruitment, or education sectors would be advantageous, although full industry training can be provided for the right candidate.

What We're Looking For

We are looking for someone who is energetic, organised, commercially minded, and customer-focused. You should enjoy speaking to people, be comfortable selling over the phone, and take pride in ensuring customers receive a smooth and professional experience.

If you are someone who can turn an enquiry into a booking, keep on top of the administration, and make sure every customer knows what happens next, we would love to hear from you.

Join 123HGV

This is an exciting opportunity to join 123HGV and play an important role in helping customers achieve their HGV training goals. You will be part of a busy team where no two days are the same, with the opportunity to develop your sales, customer service, and administration skills within the HGV training industry.

Working hours will be Monday to Friday 9am untill 4pm

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in wigan, gtm

Training & Sales Coordinator

Sales Coordinator

Customer Service & Logistics Co-Ordinator

Engineering Service Coordinator

Customer Service Coordinator

Service Coordinator

Customer Service Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Customer Support Coordinator

Service Coordinator

Customer Relationship Management Marketing Coordinator

Experienced Receptionist / Clinic Coordinator

Group Logistics Coordinator

Customer Relations Coordinator

Internal Sales Coordinator (B2B) Full Time

Client Service Coordinator

Service Coordinator

Care Co-ordinator (GP Administrator)

Project Co-ordinator

Watch Repair Intake & Administration Coordinator

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