Customer care coordinator Work, Jobs in Whyteleafe, Sry (with Salaries)

Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Flexitime
- Employee discount
Quick apply
Sales and Marketing Coordinator
Prolec Electrical & Compliance Solutions —Coulsdon
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Office
- Databases
- Free parking
Quick apply
3d
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Evening Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
Customer Assistance Coordinator - Home Assistance
Allianz Partners —Croydon
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover
Ascendit Lifts Ltd —Horley
- From £25,500 a year
- Temporary
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Coordinator
Advo Health —Royal Tunbridge Wells
- £24,851.23 a year
- Full-time
- Hybrid work
- Front desk
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
6d
Customer Experience Coordinator
The Scout Association —Forest Row
- £26,199 a year
- Full-time
- Computer literacy
- Organisational skills
- Front desk
- Flexible schedule
Business Operations Coordinator
Glow Homes —Reigate
- £28,000 - £38,000 a year
- Full-time
- System design
- Free parking
Quick apply
9h
Patient Support Coordinator/ Medical Receptionist
VisitHealth Ltd —London
- From £26,500 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
11d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Administrator & Office Coordinator
Ram Peripherals Ltd —London
- From £26,500 a year
- Full-time
- CRM software
- Microsoft Outlook
- Inventory control
Quick apply
Customer Service Coordinator
Johnson Controls —Sunbury
- Rotating shift
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
8d

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Sales Coordinator

Light Style London Ltd
Croydon

Quick apply

Job details

Permanent | Graduate | Full-time
£30,000 - £35,000 a year

Benefits

Casual dress
Flexitime
Company pension
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Google Suite
Pricing
Customer relationship building
Packing
Client engagement
Sales administration
Microsoft Office Suite
Client relationship development
Handling customer enquiries
Administrative experience
Bachelor's degree
Client services
Customer relationship management
Organisational skills
Stocking
Customer interaction
Sage 50 Accounting
Order processing
Sales and customer service experience
Account management
Picking & packing
Communication skills
Supply chain customer service
Marketing

Full job description

Lightstyle London has been supplying decorative lighting to businesses across the UK and EU for the past 25 years. We pride ourselves on delivering exceptional customer service and efficient order fulfilment. We are a small, energetic team with a friendly and supportive work environment.

We are currently looking for a reliable and motivated Sales Coordinator to join our team. This role would suit someone who is organised, proactive, and able to manage multiple tasks in a fast-paced environment. This is a varied role where you will process orders, manage customer relationships, attend trade exhibitions, and support a range of marketing activities. Excellent communication skills, strong attention to detail, and a customer-focused approach are essential. The successful candidate will be confident working with customers and colleagues, supporting the sales process from order placement through to dispatch. A positive, solution-oriented attitude and the ability to work well as part of a team are key to succeeding in this role.

Key Responsibilities

Act as the primary point of contact for UK customer sales enquiries.
Manage and process customer orders across the UK and Northern Ireland from multiple sales channels, including the company website, trade exhibitions, wholesale marketplace, email, and telephone.
Prioritise urgent orders to meet customer requirements.
Handle order amendments and customer requests promptly.
Coordinate back orders and keep customers informed of expected dispatch dates.
Prepare and send order and proforma confirmations
Follow up on outstanding proforma invoices.
Identify opportunities for repeat business and recommend complementary products.
Work closely with the director to monitor and allocate critical stock.
Create and maintain accurate customer and order records in Sage50.
Maintain accurate product availability and stock information on the wholesale marketplace.
Coordinate the transfer of complete and accurate customer orders to the warehouse for picking, packing, and dispatch.
Ensure orders have been invoiced correctly.
Monitor and report website ordering issues.
Monitor the accuracy of online product information.
Follow up website enquiries and sales leads.
Attend trade exhibitions, engage with visitors, promote the company's products, and take customer orders.
Build and maintain strong relationships with prospective and existing customers.
Ensure all exhibition equipment, displays, and materials are prepared and transported to trade exhibitions.
Ensure exhibition orders are accurately downloaded into SAGE, investigating and resolving any import issues promptly.
Follow up leads generated from exhibitions to convert opportunities into sales.
Conduct post-event follow-up with exhibition prospects and existing customers to strengthen relationships and maximise sales opportunities.
Produce weekly sales performance reports.
Provide support for marketing activities, including assisting with product photoshoots as required.
Coordinate catalogue requests.
Prepare and update price lists.
Manage and track samples.

About You

To be successful, you will have:

A proven background in sales, customer service, account management, or sales administration.
Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
A proactive, sales-focused approach with strong problem-solving skills.
Excellent organisational and administrative skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Confidence communicating with customers by phone, email, and in person.
The ability to work both independently and collaboratively in a fast-paced environment.
The ability to work effectively under pressure and meet tight deadlines.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
Experience using Sage50 (desirable).
Experience attending trade shows or exhibitions (desirable).
Knowledge of order processing and sales administration (desirable).
Previous experience in shipping coordination or administration (desirable).
A willingness to learn new skills and contribute positively to the team.

Personal Attributes

Self-motivated, collaborative, and proactive.
Commercially aware.
Professional and customer-focused.
Able to manage multiple priorities and adapt to changing demands.
Comfortable working in a small business environment.

What's on Offer

Competitive salary
Company pension.
Staff purchase scheme.
Opportunities for career progression and increased responsibility for the right candidate.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Flexitime
Sick pay

Education:

Bachelor's (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in whyteleafe, sry

Sales Coordinator

Sales and Marketing Coordinator

Customer Service Coordinator

Evening Customer Service Coordinator

Customer Support Coordinator

Customer Assistance Coordinator - Home Assistance

Customer Support Coordinator

Customer Service Coordinator

Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover

IT Service Coordinator

Customer Coordinator

Service Coordinator

Customer Experience Coordinator

Business Operations Coordinator

Patient Support Coordinator/ Medical Receptionist

Client Services Coordinator

Customer Experience Coordinator

Business Administrator & Office Coordinator

Customer Service Coordinator

Customer Services Coordinator

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