Customer support coordinator Work, Jobs in Leeds (with Salaries)

Customer Service / Hire Desk Coordinator
Buckhurst Plant Hire Limited —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
14d
Student Services Coordinator: Experience
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
9d
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Private Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
3d
Retail Coordinator
Aubin & Wills —York
- From £25,000 a year
- Full-time
- Microsoft Excel
- Management
- Organisational skills
- Employee discount
Quick apply
Private Imaging and Sports Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Event Coordinator
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Care Coordinator (Medical Receptionist) Full-Time
Strayside Health —Harrogate
- £13.38 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Care Coordinator (Medical Receptionist) Part-Time
Strayside Health —Harrogate
- £13.38 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Customer Service Coordinator
Express Bi Folding Doors —Leeds
- £24,000 - £26,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
10d
Ticketing Operations Coordinator
TicketOrder Digital Services Ltd —Leeds
- £2,075 - £2,713 a month
- Full-time
- Customer service
- English
- In-person
Quick apply
1d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
10d
Senior Customer Service Coordinator
The Gym King —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Profit sharing
Quick apply
NHS Patient Services Coordinator
LivingCare Group Ltd —Leeds
- £13.36 an hour
- Full-time
- Organisational skills
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
Part-Time Property & Office Coordinator
Live in leeds ltd —Leeds
- From £1,000 a month
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
HR & Payroll Coordinator (FTC)
Sika —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
13d
Hire & Sales Coordinator
GAP Group —Bradford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Bierley
- Part-time
- English
- Microsoft Office
- Organisational skills
Quick apply
HR & Payroll Coordinator (FTC)
Sika —Sherburn in Elmet
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
13d
Meeting and Events Sales Coordinator
Mercure Bradford Bankfield —Bingley
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d

I want to receive the latest job alerts for customer support coordinator in leeds

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near leeds

Customer Service / Hire Desk Coordinator

Buckhurst Plant Hire Limited
Leeds

Quick apply

Job details

Permanent | Full-time
14 days ago

Qualifications

Customer service
Facilities management
Logistics
Microsoft Office
Organisational skills
Contracts
IT
Communication skills

Full job description

Overview:

We are looking for an enthusiastic and motivated Customer Service / Hire Desk Coordinator to join our Leeds Depot. Customer Service / Hire Desk Coordinator to deliver excellent customer service and efficient hire desk operations by managing customer enquiries, coordinating equipment hires, ensuring accurate administration, and supporting smooth operational workflow. This role is key to providing a professional, responsive, and high‑quality experience for all customers.

Key Responsibilities:

Customer Service & Front‑Line Support

Act as the first point of contact for customer enquiries via phone, email, and in‑person.
Provide professional, friendly, and accurate information about products, services, hire availability, and pricing.
Build strong working relationships with customers to encourage repeat business.
Handle complaints or service issues promptly, escalating where necessary.

Hire Desk Coordination

Process hire requests, off‑hire instructions, extensions, and amendments.
Ensure the correct equipment is ordered, allocated, and available when required.
Liaise with the transport and operations team to schedule deliveries, collections, and service calls.
Maintain up‑to‑date knowledge of the hire fleet, accessories, and add‑on services.

Administration & Documentation

Create and maintain hire contracts, quotes, and customer records with accuracy.
Process purchase orders, delivery notes, collection notes, and all associated paperwork.
Ensure compliance with company policies, pricing structures, and hire terms.
Track contract end dates and proactively manage off‑hire processes.

Commercial Accountability

Provide accurate quotations in line with pricing matrices.
Upsell additional products or services where appropriate.
Assist with monitoring utilisation, shortages, and equipment availability to maximise revenue.
Support credit control by ensuring correct billing information and flagging overdue accounts.

Operational Support

Work closely with operations, service engineers, and logistics colleagues to resolve issues.
Communicate delays, shortages, or disruptions to customers proactively.
Ensure compliance with H&S procedures and legal requirements (e.g., LOLER, asset checks if relevant to your industry).

Requirements:

Essential

Strong customer service experience in a fast‑paced environment.
Previous experience in a hire desk, rental, depot, trade counter, or similar coordination role.
Excellent verbal and written communication skills.
Strong organisational skills with high attention to detail.
Proficient with IT systems (InspHire, Syrinx, CRM, hire systems, ERP, or Microsoft Office).
Ability to multitask and prioritise under pressure.
Problem‑solving mindset and confident decision-making.

Desirable:

Industry experience (plant hire, tool hire, equipment rental, construction, facilities management, logistics).
Knowledge of hire processes, contracts, and equipment categories.
Experience managing transport planning or scheduling.

Key Behaviours

Customer‑first attitude
Professional and courteous manner
Team player with collaborative approach
Reliability and strong work ethic
Proactive approach to problem‑solving
Calm under pressure
Strong ownership and accountability

Monday to Friday hours between 7am until 5pm

Permanent

Fulltime

Equality and Diversity Statement
We are committed to creating an inclusive workplace where everyone is treated fairly and with respect. We welcome applications from all individuals regardless of age, disability, gender identity, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in leeds

Customer Service / Hire Desk Coordinator

Student Services Coordinator: Experience

Customer Care & Service Coordinator (Customer Support)

Private Services Coordinator

Retail Coordinator

Private Imaging and Sports Services Coordinator

Event Coordinator

Care Coordinator (Medical Receptionist) Full-Time

Care Coordinator (Medical Receptionist) Part-Time

Customer Service Coordinator

Ticketing Operations Coordinator

Customer Account Coordinator

Senior Customer Service Coordinator

NHS Patient Services Coordinator

Part-Time Property & Office Coordinator

HR & Payroll Coordinator (FTC)

Hire & Sales Coordinator

Warehouse & Customer Support Coordinator (Part time) - Seville Spain

HR & Payroll Coordinator (FTC)

Meeting and Events Sales Coordinator

I want to receive the latest job alerts for customer support coordinator in leeds

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected