Care coordinator Work, Jobs in Lancashire (with Salaries)

Part Time Patient Care Coordinator
Chequers Health Group —Bolton
- £14.50 - £15.50 an hour
- Part-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
10d
Care Coordinator
Apollo Home Healthcare —Heywood
- £28,000 - £31,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
- Annual leave
Quick apply
Care Coordinator
City and County Healthcare Group Ltd —Blackburn
- £25,364 a year
- Monday to Friday
- Care plans
3d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Blackburn
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
Care Co ordinator/Admin
Voyage Care —Preston
- £29,698.50 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Care Coordinator
Care Solutions Blackpool Ltd —Blackpool
- Up to £13.90 an hour
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
1d
Activity Coordinator
Farrington Care Homes Limited —Burnley
- £12.50 an hour
- Part-time
- Nursing home
- In-person
Quick apply
Part time Care Coordinator
Guardian Homecare Limited —Darwen
- £15,218 a year
- Part-time
- Care plans
- Leadership
- Employee discount
- Sick pay
Lifestyle Coordinator
Athena Healthcare Group —Lytham St. Annes
- £12.21 an hour
- Full-time
- Time management
- Referral programme
Activity Coordinator
Cherry Tree Lodge —Rossendale
- £12.71 an hour
- Temporary
- Organisational skills
- In-person
- Communication skills
Quick apply
9d
Activities Coordinator - Limefield Court Care Home
Bury Care Academy —Bury
- £13.45 an hour
- Part-time
- Care plans
- Communication skills
5d
Activities Co-ordinator
Rivington View Nursing Home —Horwich
- £12.71 - £12.86 an hour
- Part-time
- Organisational skills
- In-person
- Care plans
- Free parking
Quick apply
Day centre -Activities Co-ordinator
Millfields Day Centre —Wheelton and Withnell
- £12.71 - £14.00 an hour
- Part-time
- Care experience
- In-person
- Communication skills
- Referral programme
Quick apply
3d
Activities Coordinator
Acorns Care Home —Wigan
- £13.45 an hour
- Part-time
- Care experience
- Organisational skills
- In-person
Quick apply
Supportive & Specialist Palliative Care Co-ordinator
Queenscourt Hospice —Southport
- £28,756 - £31,767 a year
- Part-time
- Hospice
- Annual leave
- Employee assistance programme
13d
Activity Coordinator
Cygnet —Bury
- £13.15 an hour
- Weekend availability
- School
- Employee assistance programme
Activities Co-ordinator
Anchor —Skipton
- £13.51 - £14.28 an hour
- Negotiation
- Employee discount
Activities Coordinator
Windmill lodge Care Home —Lytham St. Annes
- £12.71 an hour
- Weekend availability
- Hospitality
- Communication skills
- Annual leave
Quick apply
Review Co-ordinator (for Young People In Care)
Bolton College —Bolton
- £23,546.21 - £25,509.29 a year
- Full-time
Social Activities Coordinator
Elysium Healthcare —Salford
- £25,936 a year
- Full-time
- Organisational skills
- Free parking
- Annual leave
Quick apply

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care coordinator jobs near lancashire

Part Time Patient Care Coordinator

Chequers Health Group
Bolton

Quick apply

Job details

Permanent | Part-time
£14.50 - £15.50 an hour
10 days ago

Benefits

Private medical insurance

Qualifications

Sales
Microsoft Office
Organisational skills
Medical terminology
Communication skills

Full job description

Patient Coordinator

Job Summary

Chequers Health is seeking a Patient Coordinator to be the steady, warm and confident first point of contact for our patients. This role is at the heart of our clinic — answering calls quickly, guiding patients through their next steps, managing complex schedules, and supporting the clinical team so every patient receives a seamless experience.

You will be responsible for high-quality call handling, scheduling, patient flow coordination, and confident appointment conversion, always within regulatory boundaries and delivered with warmth, professionalism and structure.

We’re looking for someone who can:

Ø Follow processes diligently and consistently

Ø Say “no” when required by policy or regulation, while remaining calm and friendly

Ø Communicate clearly and warmly, even under pressure

Ø Confidently guide uncertain patients to the right service

Ø Convert enquiries into bookings without ever sounding “salesy”

Ø Think strategically when scheduling to protect patient flow and clinic capacity

Key Responsibilities

Patient Interaction & Call Handling

Ø Answer incoming calls promptly (ideally within three rings) with confidence, warmth and clarity.

Ø Understand patient needs quickly and guide them to the appropriate service (GP, blood tests, scan, dermatology, etc.).

Ø Convert enquiries into bookings through confident explanation of services and clear next steps.

Ø Respond professionally to anxious, frustrated, or confused callers.

Ø Always maintain a calm and reassuring tone.

Scheduling & Patient Flow Coordination

Ø Manage a complex clinic diary with intelligence — balancing capacity, clinician schedules, overruns, and patient preferences.

Ø Protect peak periods by booking services strategically, ensuring smooth patient flow throughout the day.

Ø Coordinate multi-step visits (e.g., GP → bloods → scan) ensuring timing, room access, and staff availability align.

Ø Communicate delays professionally, set expectations, and maintain patient confidence.

Ø Identify opportunities to optimise the schedule — filling gaps, using cancellations effectively, and reducing bottlenecks.

Treatment Coordination

Ø Explain treatment plans clearly and ensure all steps are completed (e.g., consent, paperwork, follow-up bookings).

Ø Prepare clinical rooms and ensure the centre is ready for patients.

Ø Work closely with clinicians to support patient care and operational flow.

Insurance, Billing & Payments

Ø Present treatment costs confidently and take payments from self-pay and insured patients.

Ø Handle pre-authorisation information and documents with accuracy.

Ø Follow billing procedures to ensure financial accuracy and compliance.

Administrative Excellence

Ø Maintain patient records accurately in the various systems.

Ø Support with data entry, report generation and Microsoft Office tasks.

Ø Order and maintain stock, ensuring the environment is clean, organised and patient-ready.

Ø Contribute to internal meetings, training and quality improvement.

Qualifications & Skills

Education & Experience

We welcome applicants from a wide range of backgrounds — whether you have no GCSEs but strong customer-facing experience, or you're an ambitious graduate looking for your first role.

Experience in healthcare, opticians, dental, pharmacy, hotels, GP reception, or regulated customer service is an advantage.

Core Competencies

Communication & Behaviour

Ø Warm, clear and articulate communicator

Ø Calm, empathetic and confident, especially with anxious patients

Ø Able to set firm boundaries without sounding harsh

Ø Excellent verbal and written communication skills

Sales & Conversion

Ø Comfortable explaining prices and the value of services

Ø Confident guiding patients toward the right appointment

Ø Able to convert enquiries into bookings with ease and authenticity

Ø Motivated by measurable goals (e.g., call-to-booking conversion)

Scheduling & Coordination

Ø Strong organisational and multitasking skills

Ø Ability to plan the day’s flow, anticipating pressure points

Ø Capable of balancing clinician workload and patient needs

Ø Excellent attention to detail in a fast-paced environment

Technical & Process

Ø Proficient with Microsoft Office

Ø Strong data accuracy and record-keeping skills

Ø Quick to learn medical terminology and clinic pathways

Ø Committed to protecting patient confidentiality and compliance

Working Conditions & Benefits

Ø Fast-paced, patient-facing role including some evenings and weekends

Ø Full-time, onsite role in a private healthcare environment

Ø Opportunities for progression into senior coordination or non-clinical management as the company grows

Ø Ongoing training and development in patient communication, scheduling optimisation, and treatment pathways

Summary

The ideal Patient Coordinator is calm, structured and warm — someone who loves processes, thrives in busy moments, takes ownership of the diary, and naturally converts enquiries into bookings. You will play a central role in shaping the patient experience and supporting the clinical operations at Chequers Health.

Pay: £14.50-£15.50 per hour

Work Location: In person

Quick apply

Refine Your Search

care coordinator jobs in lancashire

Part Time Patient Care Coordinator

Care Coordinator

Care Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Care Co ordinator/Admin

Care Coordinator

Activity Coordinator

Part time Care Coordinator

Lifestyle Coordinator

Activity Coordinator

Activities Coordinator - Limefield Court Care Home

Activities Co-ordinator

Day centre -Activities Co-ordinator

Activities Coordinator

Supportive & Specialist Palliative Care Co-ordinator

Activity Coordinator

Activities Co-ordinator

Activities Coordinator

Review Co-ordinator (for Young People In Care)

Social Activities Coordinator

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