Administrator Work, Jobs in Redditch, Wor (with Salaries)

Repairs Service Administrator
Redditch Borough Council —Redditch
- £27,254 - £29,540 a year
- Computer literacy
- Continuous improvement
- Data entry
- Employee assistance programme
- Employee discount
8d
Compliance Administrator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Free parking
Quick apply
Operations & Transport Administrator
Mudwalls Food Group —Redditch
- £13.50 an hour
- Full-time
- Customer service
- English
- In-person
- Free parking
- Store discount
Quick apply
Office Administrator
Parklands Care Home —Redditch
- From £14.50 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
6d
Administrator - Office / Health & Safety
WEG (UK) Ltd —Redditch
- From £26,000 a year
- Full-time
- Organisational skills
- IT
- Computer skills
Quick apply
Accounts Administrator
Beaver Floorcare —Henley in Arden
- £16 - £18 an hour
- Part-time
- Computer literacy
- Maths
- Computer skills
- Free parking
Quick apply
17h
HR Administrator
Halfords —Redditch
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Annual leave
- Employee discount
3d
Accounts Assistant
Worcestershire Workforce —Redditch
- £27,505.21 a year
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Organisational skills
Quick apply
Data Administrator
Internal Sales & Counter —Redditch
- Full-time
- ERP systems
- Data analysis skills
- Continuous improvement
- Annual leave
Quick apply
Dock Office Administrator
Langdons —Redditch
- £29,170.53 a year
- Full-time
- Computer literacy
- Data analysis skills
- Maths
- Free parking
- Employee assistance programme
Quick apply
8d
Transport Admin Assistant
Rmd Group Ltd —Redditch
- £1 - £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
10d
Office Manager/Accounts Assistant (UK - Redditch)
Failte Solar —Redditch
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
Quick apply
Office Administrator & HR Administrator
Whittington Essentials Limited —Worcester
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Transport Administrator
HIVED —Redditch
- £29,000 - £31,000 a year
- Full-time
- Continuous improvement
- Annual leave
Learning and Development Coordinator
Helping Hands Homecare —Alcester
- £29,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
10d
Dental Practice Administrator
Alvechurch Dental —Alvechurch
- From £14 an hour
- Part-time
- Management
- Human resources
- In-person
- Free parking
Quick apply
2d
Accounts Administrator
SLSHOP —Stratford-upon-Avon
- From £15 an hour
- Temporary
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Administrator
The Compliance Office —Henley in Arden
- £10,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Computer literacy
- English
- Free parking
- Work from home
Quick apply
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee discount
- Life insurance
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
9d

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Repairs Service Administrator

Redditch Borough Council -
Redditch

Apply Now

Job details

Fixed term contract
£27,254 - £29,540 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Appointment booking and call handling
Continuous improvement
Client services
Data entry
Customer support
Customer interaction
Household contractor coordination

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role -

We are seeking a motivated and customer‑focused Repairs Service Administrator to join our Environmental & Housing Property Services team. This role is a 12 month fixed term contract to cover maternity leave and is essential in helping tenants keep their homes in good repair by providing an efficient, friendly and professional first point of contact for all repair enquiries.

You will support tenants, customers, colleagues, contractors and partners to ensure repairs are accurately logged, scheduled and completed, contributing directly to the Council’s strategic purposes

Key Requirements -

Respond to incoming telephone calls and understand repair requests
Interpret customer issues into clear repair jobs
Arrange suitable appointment times with tradespeople
Liaise with contractors and trades teams via phone or text
Record repair details accurately on the reactive repairs system
Raise work orders and process contractor invoices
Complete post‑repair quality check call‑backs
Provide administrative support to the Repairs, Voids and Housing Capital teams
Maintain manual and computerised records
Assist with producing service statistics and performance data
Support continuous improvement across the service
Uphold confidentiality and comply with the Data Protection Act
Contribute to a safe working environment in line with Health & Safety legislation

Skills & experience -You will have

Recent experience in a frontline customer service role
Strong computer literacy
Fast and accurate data entry skills
Understanding of basic building terminology
Ability to work under pressure and manage workload
Effective interpersonal skills
Empathy, professionalism and a positive customer‑focused attitude
Ability to deal confidently with difficult conversations
Strong administrative skills
Ability to work flexibly and as part of a team
Enthusiasm and a can‑do approach to problem solving
Experience dealing with reactive maintenance calls
Awareness of landlord repairing obligations
Building maintenance training for non‑technical staff
Customer care or diversity training

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

What next

Need further information? please contact Mike Walsh via email- [email protected]

If this role interests you please use the 'Apply Now' button

Apply Now

Refine Your Search

administrator jobs in redditch, wor

Repairs Service Administrator

Compliance Administrator

Operations & Transport Administrator

Office Administrator

Administrator - Office / Health & Safety

Accounts Administrator

HR Administrator

Accounts Assistant

Data Administrator

Dock Office Administrator

Transport Admin Assistant

Office Manager/Accounts Assistant (UK - Redditch)

Office Administrator & HR Administrator

Transport Administrator

Learning and Development Coordinator

Dental Practice Administrator

Accounts Administrator

Administrator

Administrator - Property & Facilities

Patient Administrator

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