Warehouse operations assistant Work, Jobs in Ockham, Sry (with Salaries)

Customer Service Assistant
A.L.O.B Ltd —Send
- £30,000 a year
- Full-time
- CRM software
- Google Suite
- Microsoft Office
- Free parking
Quick apply
1d
Warehouse Assistant
Zones —London
- Up to £16,500 a year
- Weekend availability
- Hybrid work
- Warehouse experience
- Computer skills
- Communication skills
- Employee discount
Quick apply
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
5d
Warehouse Associate - Part Time
Deliveroo —London
- £14.40 an hour
- Full-time
- Hospitality
- Leadership
- Communication skills
Deliveries Assistant
James Glancy Design —Peckham
- £120 a day
- Temporary
- Computer literacy
- English
- Warehouse experience
Quick apply
2d
Operations Assistant (Night Shift)
Tropic Skincare —Croydon
- £14 an hour
- Night shift
- Warehouse experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant - Kingston
iSmash —Kingston upon Thames
- £27,109.31 a year
- Full-time
- Customer service
14d
Warehouse Assistant – E-commerce Picking & Packing
AK13 —Watford
- £12.71 an hour
- Overtime
- Warehouse experience
- In-person
Quick apply
1d
Personal Assistant to Founder
Finchley Studios —London
- £120 a day
- CRM software
- English
- Research
Quick apply
19h
Part-Time Operations & Administration Assistant
Equipro Ltd —Horsham
- £14 - £16 an hour
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Writing skills
- Annual leave
- Work from home
Quick apply
3d
Customer Experience Assistant
RIXO —London
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1d
Business Operations Assistant
Light Motif —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- SQL
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Executive Assistant
The Fidaris Group —Brentford
- £26,000 - £29,000 a year
- Management
- ERP systems
- In-person
- Annual leave
Quick apply
6d
Warehouse Assistant/Van driver
Blackout Limited —Colliers Wood
- £13.00 - £14.80 an hour
- Overtime
- Quality control
- Warehouse experience
- Free parking
Quick apply
2d
Warehouse and Logistics Coordinator
Midwich Group —Bracknell
- Organisational skills
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme
Warehouse Assistant (Chinese Speaking)
Cathay Importers (London) Ltd —London
- From £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
12d
Senior Warehouse Assistant
Euro Electrical Supplies Ltd —London
- £13 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply
Retail Stock Room Assistant (Neal Street)
Nokwol UK Limited —London
- £30,000 - £35,000 a year
- Full-time
- Warehouse experience
- Time management
Quick apply
9d
Warehouse Supervisor, Kentish Town
Deliveroo —London
- £15.55 an hour
- Weekend availability
- Leadership
- Employee discount
Personal Assistant to the Director (Mandarin Speaking)
Inno-Lite —Old Woking
- £25,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
1d

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Customer Service Assistant

A.L.O.B Ltd
Send

Quick apply

Job details

Graduate | Full-time
£30,000 a year
1 day ago

Benefits

Free parking
On-site parking

Qualifications

Live chat
CRM software
Google Suite
Sales support
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Microsoft Office Suite
Complaint handling
Microsoft Office
Data entry
Customer interaction
Communication skills
Supply chain customer service
A Level

Full job description

Role Overview

The Customer Service Assistant serves as the first point of contact for customers, providing support via phone, email, and chat. You’ll help resolve enquiries, process orders, and ensure a seamless customer experience that upholds our company’s reputation for excellence for our 3 Brands: Ram Rugby, Ram Cricket & Uber Games. This role will support the Sales & Operations team by handling customers' queries and issues professionally, accurately, and promptly whilst maintaining a friendly, personal and individual approach.

Reporting To: Head of Operations

Key responsibilities

1. Responsible for managing the customer’s experience which includes:

a. Respond promptly and courteously to customer inquiries across multiple channels (phone, email, live chat). Judging the best way to resolve the query, ensuring the customer is happy but also considering the business impact of each decision.

b. Assist customers with product/service questions, order placement, returns, and billing issues.

c. Follow up with customers to ensure their issues are resolved and they’re satisfied with the outcome.

d. Accurately enter and update customer information in the CRM system.

e. Log all issues and report on all areas to ensure Customer feedback loops lead to improvement

f. Dealing with all returned items, contacting customers where necessary and processing either replacement or refund and maintaining a log.

g. Escalate complex or unresolved issues to Head of Operations or management.

h. Liaising with the team at the 3PL warehouse and maintaining good communication to ensure smooth running of deliveries and logging claims when necessary.

i. Chase factories and update customers chasing PO products.

2. Meet or exceed individual and team performance metrics (response time, resolution rate, customer satisfaction).

3. Monitoring online & social channels and responding appropriately.

4. Work as part of the wider team providing additional cover as and when needed.

Key Requirements

· Great Communication: Clear, empathetic verbal and written communication skills.

· Problem-Solving: Ability to analyse issues, think critically, and propose effective solutions.

· Technical Proficiency: Comfortable using CRM tools, ticketing systems, and basic office software (e.g., MS Office or Google Workspace).

· Time Management: Organise tasks effectively to handle high volumes of inquiries without sacrificing quality.

· Teamwork: Collaborative mindset and willingness to support colleagues. Demonstrable experience of working with small teams.

· Adaptability: Ability to handle change and multitask in a fast-paced environment.

· Attention to Detail: Accurate data entry and careful documentation of customer interactions.

· Education: Strong A-Level results

· Located in commuting distance to Surrey office

Nice to have ‘s

· Passion and Interest in Sports & Games - particularly Rugby and Cricket

Job Types: Full-time, Graduate

Pay: £30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

warehouse operations assistant jobs in ockham, sry

Customer Service Assistant

Warehouse Assistant

Allocator

Warehouse Associate - Part Time

Deliveries Assistant

Operations Assistant (Night Shift)

Sales Assistant - Kingston

Warehouse Assistant – E-commerce Picking & Packing

Personal Assistant to Founder

Part-Time Operations & Administration Assistant

Customer Experience Assistant

Business Operations Assistant

Executive Assistant

Warehouse Assistant/Van driver

Warehouse and Logistics Coordinator

Warehouse Assistant (Chinese Speaking)

Senior Warehouse Assistant

Retail Stock Room Assistant (Neal Street)

Warehouse Supervisor, Kentish Town

Personal Assistant to the Director (Mandarin Speaking)

I want to receive the latest job alerts for warehouse operations assistant in ockham, sry

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