Operations and administration manager Work, Jobs in Bristol, Eng (with Salaries)

Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
8d
Mail Services Manager
Chill Mail Services Ltd —Bristol
- £42,000 - £52,000 a year
- Full-time
- Writing skills
- Databases
- Supervising experience
- Health & wellbeing programme
Quick apply
1d
Transport Operations Manager
Ski Transfer Logistics Ltd —Bristol
- £40,000 - £56,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- In-person
- Health & wellbeing programme
Quick apply
Contracts Co-ordinator
English County Contracts Limited —Bristol
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
7d
Office Manager
Head Office —Bristol
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
Quick apply
9d
Project Manager
Diligenta —Bristol
- £43,350 - £54,190 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Project management
- Employee assistance programme
Quick apply
Administrative Assistant
Fire Glass UK —Bristol
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Employee discount
Quick apply
8d
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
14d
Sourcing Manager
Shinkoh Total Sourcing Ltd —Bristol
- £42,000 - £73,000 a year
- Full-time
- Writing skills
- Supervising experience
- Bachelor's degree
Quick apply
8d
Administrative Assistant to Transport Manager
Nova Aluminium Systems —Bristol
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Free parking
Quick apply
6d
Service Administrator
Pickerings Lifts —Bristol
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
3h
Office & Customer Support Administrator
A & R Miles Limited —Bath
- From £26,500 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
- Annual leave
Quick apply
13d
Nursery Business and operations Manager
Sunflower Childcare Frome LTD —Frome
- From £34,000 a year
- Full-time
- Management
- Microsoft Office
- Experience working with children
- Free parking
- Annual leave
Quick apply
6d
Finance Operations Manager
Recruit 121 FAS —Cardiff
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Accounting
- Free parking
Quick apply
1d
PA to Directors
Dunkley & Co Ltd —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
- Annual leave
Quick apply
Senior Administrator
Fromefield Manor School —Frome
- £14.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Senior Finance Officer
We The Curious —Bristol
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Employee discount
Quick apply
2d
Business Support Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Mentoring
- Work from home
8d
People Coordinator
Matter. —Bristol
- £28,810 - £33,990 a year
- Hybrid work
- Writing skills
- Microsoft Office
- Continuous improvement
- Free parking
- Annual leave
8d
Pensions Associate
Gallagher Benefit Services —Bristol
- Microsoft Office
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance

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Senior Customer Service Representative - FM Helpdesk

Equans -
Bristol

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Maximo
CAFM software
Email software
Supervising experience
Purchase order creation
IT
Customer support
Communication skills

Full job description

Senior Customer Service Representative - FM Helpdesk

Offer ID:

88924

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans has an exciting opportunity for a Senior Customer Service Representative - FM Helpdesk to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 40 hours per week, 5 days from 7. Shift times are 7.5 hours per day between 07:00 and 19:00. Please note this role involves working one weekend in every three. On offer is a competitive salary and benefits package.

Purpose of the role

The role is based at Southmead Hospital Bristol, working closely with the Operations team. The role involves supervision of a demanding Facilities helpdesk serving an 800-bed acute hospital.

What will you deliver?

To supervise the FM Helpdesk service
Ensure calls are answered within SLA metrics
Jeopardy management of reactive and planned maintenance tasks.
Support the Performance manager in the Management of the Maximo CAFM system
Point of escalation between helpdesk and engineering supervisor
Monitor performance of the helpdesk staff including appraisal, absence and disciplinary
Contact relevant subcontractor and co-ordinate site visits
Raise Purchase Orders, invoicing, and other ad-hoc administration support to the department
Working 40 hours per week, 7.5 hours per day between 07:00 and 19:00, 5 days from 7 with a 30 minute unpaid break

Who are we looking for?

Must have prior experience supervising a team
Excellent customer service ideally in a helpdesk environment
Knowledge of a CAFM system desirable – Maximo
Excellent communication skills, both oral and written
Able to work as part of a team and autonomously
Must have good IT skills (able to use email, management systems, databases)
Well organised and able to prioritise workload
Good timekeeper and reliable
Able to work under pressure and to deadlines

What can we offer you?

24 days annual leave (+ public holidays)
Life Cover equivalent to X1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app
Opportunities for career advancement and professional development.
Supportive work environment with a focus on teamwork and collaboration.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Green Network, Veterans & Reservists Network, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Bristol United Kingdom

Apply Now

Refine Your Search

operations and administration manager jobs in bristol, eng

Senior Customer Service Representative - FM Helpdesk

Mail Services Manager

Transport Operations Manager

Contracts Co-ordinator

Office Manager

Project Manager

Administrative Assistant

Employee Relations Advisor

Sourcing Manager

Administrative Assistant to Transport Manager

Service Administrator

Office & Customer Support Administrator

Nursery Business and operations Manager

Finance Operations Manager

PA to Directors

Senior Administrator

Senior Finance Officer

Business Support Manager

People Coordinator

Pensions Associate

I want to receive the latest job alerts for operations and administration manager in bristol, eng

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