Incident manager Work, Jobs in Telford, Shr (with Salaries)

Recovery Housing Manager (Supported Housing)
Telford After Care Team —Telford
- £14.18 - £15.00 an hour
- Full-time
- Hybrid work
- Management
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Cleaning and Hygeine Manager
Legrande Cleaning Services Ltd —Telford
- From £35,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Quick apply
Weekend Mobile Response Officer
Business Watch Guarding LTD —Telford
- From £12.90 an hour
- Overtime
- Computer literacy
- English
- Driving
Quick apply
11d
Assistant Charity Shop Manager
Midlands Air Ambulance Charity —Telford
- £12,804.50 a year
- Part-time
- Customer service
- Supervising experience
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Warehouse Team Leader - Telford
Kraft Heinz Company —Telford
- Team management
- Communication skills
Deputy Manager
Harmony Children's Residential Care —Stafford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Administrative experience
- Supervising experience
Quick apply
Night Duty Manager
Serco Leisure Operating Limited —Newport
- Up to £13.57 an hour
- Full-time
- Hybrid work
- Customer service
- First Aid Certification
- Cleaning
- Employee assistance programme
- Gym membership
Cloud Operations Manager
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £55,000 - £75,000 a year
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Quick apply
4d
SHEQ Advisor
Oneline —Wellington
- Full-time
- Microsoft Word
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
13d
Transport Manager
The Haulage Family —Walsall
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
9d
Challenger 3 Vehicle Owner
RHEINMETALL —Telford
- Full-time
- Engineering
- No degree
- Travel
3d
Warehouse Administrator
MedScience Group —Kidderminster
- £26,618 a month
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Fleet Risk Manager
Doocey Group —Tipton
- Full-time
- Travel
- Training & development
Yard Manager/Transport Planner
G & E Commercials Ltd —Stoke-on-Trent
- £48,000 - £55,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
Quick apply
11d
Compliance Coordinator
Active Care Group —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
Deputy Manager
Apollo Home Healthcare —Wolverhampton
- £35,000 - £40,000 a year
- Full-time
- Remote
Operations Support
Serco Leisure Operating Limited —Newport
- £26,557.55 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Operational Safety Manager - Electric
Network Plus —Kidderminster
- £70,000 - £90,000 a year
- Continuous improvement
- Travel
- Training & development
Quick apply
13d

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Recovery Housing Manager (Supported Housing)

Telford After Care Team -
Telford

Quick apply

Job details

Permanent | Full-time
£14.18 - £15.00 an hour
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Employee mentoring programme
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Supporting individuals in addiction recovery
Driving Licence
Management
Volunteer supervision
Supervising experience
Team management
Organisational skills
Tenancy sustainment support
Working with individuals with mental health conditions
Computer skills
Leadership
Communication skills
Property management
Social housing management

Full job description

Recovery Housing Manager (supported housing)

Ready to take the next step in supported housing management?

This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.

Make a real difference, every day

At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care.

We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.

About the role

You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high-quality housing management and trauma-informed support.

This is a hands-on role. Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.

Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused.

We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference. Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.

Your key responsibilities will include

Managing the day-to-day operation of TACT's supported housing service
Leading, supervising and developing a team of Housing Workers and volunteers
Overseeing referrals, assessments, sign-ups, move on, warnings and notices
Supporting residents to sustain tenancies, maximise income and achieve recovery goals
Managing occupancy, voids, rent accounts, compliance and property standards
Responding to safeguarding concerns, incidents and complex resident situations
Working closely with Y Housing, local authorities, treatment providers and partner agencies
Producing reports, performance information and service data to support continuous improvement

If you have these essential skills:

Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services
Experience supporting adults affected by addiction, mental health difficulties or other complex social needs
Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)
Strong understanding of safeguarding, risk management and professional boundaries
Ability to remain calm, resilient and professional when managing challenging situations
Excellent communication, organisational and leadership skills
Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries
Good IT skills and experience maintaining accurate records
Full UK driving licence and access to your own transport
Willingness to participate in an out-of-hours on-call rota

… we'd love to hear from you.

You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.

We'd love it you also have:

Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs
Experience supervising, coordinating or line managing staff, volunteers or placements
Other housing, health and social care or similar qualifications or training
Leadership, management or coaching qualifications
Knowledge of peer support, recovery communities or the voluntary sector

What we offer

Enhanced annual leave entitlement and family friendly policies
Employee Assistance Programme (EAP)
A discount scheme for shopping, days out and essentials

For more information about us, or for a copy of the job description please visit our website - tacteam.org.uk/vacancies

Applications close 14 August 2026 12:00

In-person interviews expected to be held 19 August 2026 at Strickland House

Pay: £14.18-£15.00 per hour

Benefits:

Additional leave
Casual dress
Company pension
Employee discount
Employee mentoring programme
Free parking
Health & wellbeing programme
On-site parking

Application question(s):

Do you have lived experience of addiction, recovery or mental health difficulties?
TACT's recovery housing is about much more than bricks and mortar. In no more than 750 words, tell us what you believe makes a high-quality recovery housing service. We'd like to understand your thoughts on supporting people affected by addiction and mental health difficulties, maintaining high housing standards, developing staff and creating an environment where people can rebuild their lives.

Please note: Addressing this question is required as part of your application. Applications submitted without a response will not be considered for shortlisting.

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Telford TF1 3BX

Quick apply

Refine Your Search

incident manager jobs in telford, shr

Recovery Housing Manager (Supported Housing)

Cleaning and Hygeine Manager

Weekend Mobile Response Officer

Assistant Charity Shop Manager

Warehouse Team Leader - Telford

Deputy Manager

Night Duty Manager

Cloud Operations Manager

SHEQ Advisor

Transport Manager

Challenger 3 Vehicle Owner

Warehouse Administrator

Fleet Risk Manager

Yard Manager/Transport Planner

Compliance Coordinator

Service Desk Team Leader

Deputy Manager

Operations Support

CCTV Control Room Operator

Operational Safety Manager - Electric

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