Customer support coordinator Work, Jobs in Headingley, Wyk (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Customer Support Coordinator
Urban Grow UK Ltd —Ripon
- £28,000 a year
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
11d
Customer Service Co-ordinator
Johnsons Workwear Ltd —Leeds
- £13.71 an hour
- Full-time
- Maintenance
- Health & wellbeing programme
Quick apply
1d
Digital Project Coordinator
Novuna —Leeds
- Hybrid work
Transport & Scheduling Coordinator
Ground Guards LTD —Wetherby
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Profit sharing
- Sick pay
Quick apply
2d
Private Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Administrator Coordinator & Bookkeeper
UX Global Limited —Leeds
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
Quick apply
1d
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Customer service
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
Recruitment Coordinator
NHS Blood and Transplant —Barnsley
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Word processing
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Private Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- CRM software
- Business development
- Computer skills
- Free parking
- Employee assistance programme
UK Small Works Coordinator
HAGS —Leeds
- Continuous improvement
- Communication skills
21h
Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- CRM software
- Databases
- Business development
- Free parking
- Employee assistance programme
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
1d
Lead Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Leeds
- £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Customer Care Co-ordinator
BarrattDevelopments —Leeds
- Typing
- Construction experience
- Communication skills
12d
Fitness Coordinator
Kirklees Active Leisure —Huddersfield
- £37,697 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
2d
Retail Bathroom Customer Services Coordinator
JT Ellis &Co Ltd —Huddersfield
- £24,000 - £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Patient Coordinator/Receptionist Wakefield WF1
Smart Dental Care —Wakefield
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
7d

I want to receive the latest job alerts for customer support coordinator in headingley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Supplier ordering
CRM software
Customer service call handling
Inbound customer enquiry call handling
Facilities management
Administrative support experience
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in headingley, wyk

Helpdesk & Operations Coordinator

Customer Support Coordinator

Customer Service Co-ordinator

Digital Project Coordinator

Transport & Scheduling Coordinator

Private Services Coordinator

Administrator Coordinator & Bookkeeper

Workspace Sales Coordinator

Recruitment Coordinator

Private Services Coordinator

UK Small Works Coordinator

Private and Sports Imaging Patient Services Coordinator

Customer Service Coordinator

Lead Dental Receptionist/Patient Care Co-ordinator

Customer Account Coordinator

Customer Care Co-ordinator

Fitness Coordinator

Retail Bathroom Customer Services Coordinator

Patient Coordinator/Receptionist Wakefield WF1

Patient Care & Sales Coordinator

I want to receive the latest job alerts for customer support coordinator in headingley, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected