Crm specialist Work, Jobs in Nuthall, Ntt (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager
Miller Knight —Mansfield
- £45,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Construction experience
- Free parking
Quick apply
Freelance Marketing Executive
Brooklands Service Group —Nottingham
- From £12.71 an hour
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- Business development
- Computer skills
- In-person
- Annual leave
- Work from home
Quick apply
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
9d
Project Assistant
Fire Door Inspection Solutions —Mansfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
3d
Account Manager - Fire
Total Fire Safety —Nottingham
- Full-time
- Remote
- CRM software
- Business development
- Travel
Quick apply
Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- CRM software
- Computer skills
- In-person
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
Start & Sustain Adviser
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Nottingham
- £40,000 - £42,500 a year
- Full-time
- CRM software
- Sales
- Business development
- Bereavement leave
2d
Business Development Executive
Cooper Parry —Derby
- Full-time
- CRM software
- Business development
Customer Experience Specialist, Sales (Full Time) - Nottingham
Tesla —Nottingham
- Weekend availability
- CRM software
- Customer service
- Presentation skills
8d
Marketing Manager
Branded Furniture Co. —Sutton-In-Ashfield
- £40,000 - £45,000 a year
- Full-time
- Social media management
- English
- Project management
- Free parking
- Employee assistance programme
Quick apply
9d
New Business Outreach Specialist
Blue Light Card —Leicester
- Hybrid work
- Business development
- Mentoring
- Negotiation
- Free parking
- Annual leave
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
2d
Business Development Manager
Autajon —Nottingham
- Full-time
- Hybrid work
- Salesforce
- Business development
- Manufacturing
Quick apply
Sales Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Leadership
Quick apply
Marketing Account Manager, The Marketing Studio
Gallagher —Meadows
- Full-time
- Marketing
- Bachelor's degree
- Business
- Flexible schedule
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- ERP systems
- Business development
- Communication skills
Quick apply
Property Manager
Midland Lettings Ltd —Derby
- £24,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply

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Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
12 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

crm specialist jobs in nuthall, ntt

Inbound Customer Service & Booking Coordinator

Business Development Manager

Freelance Marketing Executive

Business Development Representative

Accreditation Officer (Fixed term maternity cover)

Project Assistant

Account Manager - Fire

Customer Liaison Officer - Collections Department

Account Manager

Start & Sustain Adviser

Business Development Executive

Customer Experience Specialist, Sales (Full Time) - Nottingham

Marketing Manager

New Business Outreach Specialist

Customer Services Team Leader

Business Development Manager

Sales Manager

Marketing Account Manager, The Marketing Studio

Internal Sales Executive

Property Manager

I want to receive the latest job alerts for crm specialist in nuthall, ntt

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