Full remote work from home Work, Jobs in Oldham (with Salaries)

Document Editor & Customer Support Advisor
Care Daily —Altrincham
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Analysis skills
- Annual leave
- Work from home
Quick apply
1h
Complaints Analyst
National Westminster Bank PLC —Manchester
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
8d
Customer Service Advisor
Ellis Brigham Mountain Sports —Salford
- £12.71 an hour
- Full-time
- Hybrid work
- Bilingual
- CRM software
- English
- Work from home
- Employee discount
Quick apply
2d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
1d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)
Luminous Agency —Manchester
- £200 - £500 a week
- Part-time
- Hybrid work
- Social media management
- No experience needed
- Bachelor's degree
- Flexitime
- Flexible schedule
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Rochdale
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
First Contact Team Advisor
Price Slater Gawne Solicitors —Altrincham
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
Referral Management Clerk (CN)
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Data entry
- IT
- Training & development
- Annual leave
- Work from home
Quick apply
10d
Trainee Recruitment Consultant
OM consultancy —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- Sales
- No experience needed
- Bachelor's degree
- Work from home
Quick apply
2d
Finance Assistant (Part-Time)
Cloud10 IT —Manchester
- £11,000 - £16,000 a year
- Part-time
- CRM software
- In-person
- School
- Annual leave
- Work from home
Quick apply
Business Travel Consultant - 24/7 Team
Key Travel —Manchester
- £30,000 - £35,000 a year
- 8 hour shift
- Remote
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Virtual Key Account Manager
IQVIA —Manchester
- Full-time
- Remote
- Work from home
- Employee discount
Internal Claims Handler
Softreach Ltd t/a Concept Claims (Macclesfield) Ltd —Bolton
- £15 - £16 an hour
- Part-time
- Hybrid work
- CRM software
- Communication skills
- School
Quick apply
4d
Customer Solutions Complaints Handler
The AA —Cheadle
- Up to £26,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
UX Writer (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- Bachelor's degree
- Product management
- Agile
- Annual leave
Quick apply
4d
Sales and Loyalty Advisor
SimpliSafe Ltd —Manchester
- From £25,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Work from home
- Employee assistance programme
Quick apply
12d
IT Consultant
HG IT Ltd —Manchester
- £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer networking
- Work from home
- Sick pay
Quick apply
3d
Data & Compliance Officer
Futureworks —Salford
- £29,200 - £32,445 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
8d
Virtual Dental Key Account Manager
IQVIA —Manchester
- Full-time
- Remote
- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount

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Document Editor & Customer Support Advisor

Care Daily -
Altrincham

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
1 hour ago

Benefits

Casual dress
Additional leave
Annual leave
Company pension
Work from home
Company events
Employee discount
Sick pay

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Writing skills
Microsoft Office Suite
Copy editing
Analysis skills
Content creation
Editing quality assurance passes
Legal research
Customer support
Customer interaction
Product demonstrations
Care Quality Commission standards
Communication skills
Time management
Help desk

Full job description

About Care Daily

Care Daily is a leading provider of compliance documentation and care management software for health and social care organisations across the UK. We help providers stay compliant with regulatory requirements while simplifying the day-to-day management of their services through our innovative online platform.

Our customers include domiciliary care agencies, supported living providers, care homes, children's homes, healthcare recruitment agencies and other health and social care organisations.

As our business continues to grow, we're looking for a Document Editor & Customer Support Advisor to join our team.

About the Role

This is a varied role combining document editing, compliance research, customer service and software support. You'll play an important part in ensuring our customers receive accurate, compliant documentation while also providing exceptional support throughout their journey with Care Daily.

No two days are the same. One day you may be updating policies to reflect the latest legislation, proofreading customer documents, or creating new guidance. The next, you could be helping a customer over the phone, delivering an online training session, demonstrating the platform to a prospective client, or assisting with onboarding and data migration.

We're looking for someone who enjoys both writing and working with people. You'll need excellent communication skills, a keen eye for detail, and a genuine desire to help customers succeed.

This is an office-based role, with the opportunity to work from home for up to two days per week once training has been successfully completed.

Full training will be provided through structured coaching, shadowing and guided learning sessions.

Key Responsibilities

Document Editing & Compliance

Research legislation, regulatory guidance and industry best practice relevant to the health and social care sector.
Write, review, edit and proofread policies, procedures, forms, guidance documents, newsletters and other compliance content.
Update existing documents to reflect changes in legislation and regulatory requirements.
Ensure all documentation is accurate, professionally presented and written in plain English.
Create customer guidance articles and knowledge base content.
Assist with document personalisation and customer document reviews.

Customer Service & Support

Respond to customer enquiries by telephone, email and video call.
Provide professional, friendly and timely customer support.
Help customers understand and implement policies and procedures.
Deliver online training sessions and software demonstrations.
Support customers with using the Care Daily platform.
Troubleshoot customer issues and escalate technical queries where appropriate.
Build strong relationships with customers through excellent communication and service.
Assist with setting up new customer accounts.
Support customers through the onboarding process.

Skills & ExperienceEssential

Excellent written and verbal communication skills.
Exceptional attention to detail.
Strong proofreading and editing ability.
Excellent customer service skills.
Professional communication manner.
Strong research and analytical skills.
Excellent organisation and time management.
Ability to explain technical or compliance information clearly.
Confident using Microsoft Office and web-based software.
Ability to work independently and as part of a team.

Desirable

Previous experience within health or social care.
Knowledge of CQC, Ofsted, CIW or Care Inspectorate requirements.
Experience editing policies, procedures or compliance documentation.
Experience in customer support, onboarding or software demonstrations.
Experience using CRM systems.

Recruitment Process

If you apply through Indeed, you'll receive two short assessments designed to evaluate your writing, research and communication skills. These help us understand how you approach the type of work you'll be doing in the role.

Successful applicants will be invited to a first-stage online interview, followed by a second interview at our office.

What We Offer

Full training and ongoing development.
Career progression opportunities.
Friendly and supportive team environment.
Hybrid working (up to two days from home after training).
Company pension.
Additional annual leave.
Casual dress.
Sick pay.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Employee discount
Sick pay
Work from home

Work Location: Hybrid remote in Altrincham

Quick apply

Refine Your Search

full remote work from home jobs in oldham

Document Editor & Customer Support Advisor

Complaints Analyst

Customer Service Advisor

Customer Service Advisor

1st Line Service Desk Technician

Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)

Trainee Mortgage Adviser

First Contact Team Advisor

Referral Management Clerk (CN)

Trainee Recruitment Consultant

Finance Assistant (Part-Time)

Business Travel Consultant - 24/7 Team

Virtual Key Account Manager

Internal Claims Handler

Customer Solutions Complaints Handler

UX Writer (UK Remote)

Sales and Loyalty Advisor

IT Consultant

Data & Compliance Officer

Virtual Dental Key Account Manager

I want to receive the latest job alerts for full remote work from home in oldham

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