It support Work, Jobs in Shepshed, Lec (with Salaries)

IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
5d
IT Support Technician
Hopwells Ltd —Ilkeston
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
2h
IT Support Technician
Keystone IT Ltd —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- SharePoint
- Free parking
- Employee discount
Quick apply
2d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
13d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
7d
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6h
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
1h
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
7d
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
AV Technical Support Officer
Loughborough University —Loughborough
- £29,588 - £34,610 a year
- Full-time
- Hybrid work
- University
13d
IT Clinical Systems Coordinator / Support (NHS Role)
NHS Professionals —Coventry
- £16 - £18 an hour
- Temporary
- Hybrid work
- IT
- Annual leave
- Flexitime
Quick apply
4h
ICT Service Delivery Manager
Fix Space Recruitment Ltd —Loughborough
- £22.41 an hour
- Temporary
- Hybrid work
- Continuous improvement
- No degree
- Organisational skills
Quick apply
1d
Service Desk Analyst
Health Research Authority —Nottingham
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Continuous improvement
2d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
12d
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
9d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
14d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme

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IT Desktop Support Technician

Piping Rock UK Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
5 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer Science
Customer service
CCTV
UK GDPR
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
General Data Protection Regulation (GDPR)
Bachelor's degree
Computer hardware
Ticket management systems
Mac OS
Customer support
Application support
Active Directory
Planned maintenance
Mobile devices

Full job description

Piping Rock UK Ltd, is a Global manufacturer and supplier of health products, combining decades of expertise, quality ingredients and product innovation to provide world leading nutritional supplements for all.

Responsibilities

Support hardware and software for internal end users in our UK office and remotely
Remotely support international colleagues
Procure and set up new computers, tablets, and mobile devices via imaging or manual method
Troubleshoot printers and other peripherals, including desk phones and site Wi-Fi
Work with a corporate ticketing system for issue resolution and escalation
Develop, configure, and deploy enterprise desktop and laptop images
Install, upgrade, support, and troubleshoot Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications
Perform preventative maintenance on computers, printers, and other authorised peripheral equipment
Set up, update, and track all IT assets in the UK, including the secure erasure of data in line with UK GDPR and the Data Protection Act 2018, and the environmentally responsible recycling of end-of-life assets in accordance with the WEEE Regulations 2013
Manage site CCTV software and access control systems in accordance with UK GDPR, the Data Protection Act 2018, and the ICO's guidance on the use of CCTV
Support employee desk setups and, where required, office desk moves
Work on special projects as required
Undertake additional duties as reasonably assigned

Qualifications

Demonstrable experience in a similar desktop support role (typically equivalent to 3–5 years), or comparable skills and knowledge gained through other routes
Understanding of Active Directory, Entra ID, and Microsoft 365
Ability to determine whether an issue is client-side or server-side, and to follow proper troubleshooting and escalation steps
Self-motivated, with the ability to work quickly and independently with minimal supervision
Strong interpersonal and teamwork skills
Excellent customer service skills, with professional phone and email etiquette
Strong attention to detail and a willingness to ask for help when necessary
A positive and proactive attitude
This role involves manual handling tasks, including moving equipment weighing up to 22.5 kg, and frequent bending or kneeling while operating equipment. Reasonable adjustments will be considered for candidates who may require them, in line with the Equality Act 2010
Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent qualifying experience will also be considered

Job Types: Full-time, Permanent

Ability to commute/relocate:

Leicester LE3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you need visa sponsorship to work in the UK?
Do you have experiencing in supporting hardware and software for internal end users?
Do you have experience in troubleshooting and performing preventative maintenance on computers, printers and other peripherals, including desk phones and site Wi-Fi?
Do you have experience in installing, upgrading, supporting, and troubleshooting Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications?
Are you able to develop, configure, and deploy enterprise desktop and laptop images?

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in shepshed, lec

IT Desktop Support Technician

IT Support Technician

IT Support Technician

Technical Support Advisor

End User IT Support Manager

IT Support & Administration Engineer

IT Service Desk Engineer

Desktop Support Engineer

Senior IT Support Engineer

Technical customer Support Advisor

IT Technician

IT TECHNICIAN

AV Technical Support Officer

IT Clinical Systems Coordinator / Support (NHS Role)

ICT Service Delivery Manager

Service Desk Analyst

2nd Line Support Analyst

IT Support Technician

IT Support Manager

IT Helpdesk Technician

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