Administrator Work, Jobs in Leeming, Nyk (with Salaries)

Customer Complaints Assistant
Broadacres —Northallerton
- £27,533.36 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
13d
Data Administrator
Westbrook Cycles —Stokesley
- £30,000 - £35,000 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Administrator / Compliance Analyst
Thirsk Fabrications Ltd —Thirsk
- £15 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
12d
Office Administrator
Teward Bros Limited —Staindrop
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
11d
Accounts and Returns Administrator
Ultralight Outdoor Gear Ltd —Billingham
- From £28,726 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
14d
School Administrator
North Yorkshire Council —Leyburn
- £27,254 - £29,064 a year
- Administrative experience
- Experience working with children
- IT
Assistant Accountant
O&3 Ltd —Ripon
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Store discount
- Employee discount
Quick apply
Clinical Services Administrator
PolyPhotonix —Sedgefield
- £25,500 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
Quick apply
1h
Administration Scheduler
Blanchardstown and Inner City Home Care Association —North Road
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Administrator
ACCOMPLISH CARE AND LIVING LTD —Stokesley
- £25,500 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Health & wellbeing programme
Quick apply
11d
Office Administrator
Camax UK Limited —Harrogate
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
HR ADMINISTRATOR
Grantley Hall —Grantley
- £27,000 a year
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
16h
Office Administrator
P A Blackburn Ltd —Finghall
- From £12.80 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
7d
Business Administrator
Evolve Psychology Services —Harrogate
- £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Document Controller / HSQE Administrator
LV Logistics —Thornaby on Tees
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
6d
Hotel Receptionist
Northallerton Motel —Northallerton North
- £12.71 an hour
- Computer literacy
- Hotel
- Organisational skills
- Free parking
Quick apply
1d
Administration Assistant- Maternity Cover
Acorns In Harrogate Limited —Harrogate
- £13.85 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Purchase Ledger Administrator
Bannatyne —Darlington
- Microsoft Excel
- Accounting
- Communication skills
- Annual leave
- Employee assistance programme
Data Administrator
Middlesbrough College —Middlesbrough
- £19,615 - £22,083 a year
- Call to connect
- Customer service
- Computer literacy
- Data analysis skills
- Annual leave
- Employee assistance programme
5d
Supply Chain Administrator
CA Group Ltd —Bishop Auckland
- Full-time
- Computer literacy
- ERP systems
- Microsoft Office
Quick apply
6d

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administrator jobs near leeming, nyk

Customer Complaints Assistant

Broadacres -
Northallerton

Quick apply

Job details

Full-time
£27,533.36 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Administrative support experience
Case note recording
Case record updates
Microsoft Office Suite
Complaint handling
Administrative experience
Organisational skills
Customer interaction
Communication skills

Full job description

Customer Complaints Assistant

Customer Complaints Assistant
Northallerton
£27,533.36 | Full-time (37 hours) | Permanent

The Role

We’re looking for a Customer Complaints Assistant to join our Customer Engagement and Insight Team and provide vital administrative support across our complaints service.

This is an excellent opportunity for someone with strong administration skills who enjoys working in a customer-focused role. You'll help ensure complaints, compensation claims and Housing Ombudsman investigations are accurately recorded, tracked and progressed in line with Broadacres' complaints process. You'll work closely with Customer Complaints Officers and the Customer Engagement & Insight Manager to maintain high standards of complaint handling and customer communication.

This is a varied role where you'll support customers and colleagues, manage case records, coordinate information, monitor deadlines and help identify themes and learning opportunities that improve services for our customers.

Key Responsibilities

Provide administrative support for complaints, compensation claims and Housing Ombudsman investigations

Maintain accurate complaint records, case notes and documentation within the case management system

Support customer communication by sending acknowledgements, updates and requested information

Monitor complaint deadlines, actions and milestones, escalating risks where required

Gather information and coordinate updates from customers and colleagues to support complaint investigations

Assist with preparing correspondence, template letters and draft responses using plain English

Collate complaints data, customer feedback and outcomes to support reporting and service improvement

Help identify trends, themes and learning opportunities from complaints and customer feedback

About You

Experience in an administrative role, ideally within a complaints, customer service or regulated environment

Excellent organisational skills with the ability to manage multiple tasks and deadlines

Strong written and verbal communication skills

Ability to build positive working relationships with colleagues and customers

High levels of accuracy and attention to detail

Professional, empathetic and customer-focused approach

Ability to handle confidential information appropriately

Essential Qualifications & Experience

Good standard of education, including English and Maths, or equivalent relevant experience

Demonstrable experience in complaints administration or another regulated administrative environment

Proficiency in Microsoft Office applications

Understanding of confidentiality, data protection and accurate record keeping

Desirable

Experience working within complaints, housing, customer experience or a regulated service environment

Experience of Salesforce or similar case management systems

Customer service, business administration or housing-related qualification

What We Offer

Generous holiday allowance with the option to buy additional leave, alongside a pension scheme with life cover

Flexible and supportive working within a collaborative and customer-focused team

Access to our BroadRewards platform, offering schemes such as Cycle to Work and Smart Tech

A strong focus on wellbeing, including a 24/7 Employee Assistance Programme, counselling support and occupational health services

Everyday financial and lifestyle support, including eye care and flu vouchers, savings and low-cost loan options, payroll giving to charities, and access to money advice services

Why Broadacres?

At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.

Our Organisation

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: 'to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment.

Quick apply

Refine Your Search

administrator jobs in leeming, nyk

Customer Complaints Assistant

Data Administrator

Administrator / Compliance Analyst

Office Administrator

Accounts and Returns Administrator

School Administrator

Assistant Accountant

Clinical Services Administrator

Administration Scheduler

Administrator

Office Administrator

HR ADMINISTRATOR

Office Administrator

Business Administrator

Document Controller / HSQE Administrator

Hotel Receptionist

Administration Assistant- Maternity Cover

Purchase Ledger Administrator

Data Administrator

Supply Chain Administrator

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