Customer care coordinator Work, Jobs in Thurrock, Ess (with Salaries)

Service Coordinator
Eclipse Dental Engineering —Rochester
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
1d
IT Service Coordinator
TOM Digital Technologies Ltd —London
- £3,800 - £4,800 a month
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Sales Coordinator
Light Style London Ltd —Croydon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Flexitime
- Employee discount
Quick apply
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
2d
Communications Office Coordinator
House of Commons UK Parliament —London
- £31,529 - £34,913 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
7d
Sales Co-ordinator
technical fixings —Maidstone
- From £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Implementation Coordinator
Worldpay (UK) Limited —London
- Bachelor's degree
- Organisational skills
- APIs
Quick apply
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
8d
QC Coordinator
Anglo American / De Beers Group —London
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Office
- Employee discount
- Gym membership
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
7d
Coordinator, Online Merchandising
Tapestry Inc —London
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
1d
Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
2d
Solar PV Administrator / Renewables Operations Coordinator
Baltic Electric Ltd —London
- £15 - £20 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Work from home
- Referral programme
Quick apply
7d
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
3d
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Front desk
Evening Office Coordinator
The Dorchester —London
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
11h

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customer care coordinator jobs near thurrock, ess

Service Coordinator

Eclipse Dental Engineering
Rochester

Quick apply

Job details

Full-time
£30,000 - £36,000 a year
1 day ago

Benefits

Free parking
Additional leave
Company pension
Canteen
Sick pay
On-site parking

Qualifications

Stakeholder liaison
Salesforce
Process improvement
Internal department liaison
English
Analysis skills
Dental practice experience
Customer support
Financial services
Customer interaction

Full job description

Service Coordinator

Location: Eclipse Dental – Rochester, Kent
Job Type: Full-time, Permanent
Hours: Monday to Friday
Salary: Competitive (depending on experience)

Are you the person who keeps everything organised while everyone else is rushing around?

Do you enjoy making sure the details are right, customers are looked after and everything runs smoothly behind the scenes?

If you're highly organised, naturally proactive and take pride in getting things right first time, we'd love to hear from you.

At Eclipse Dental, we're proud of our reputation for delivering exceptional service to dental practices across the South East. As our business continues to grow, we're investing in our customer service team and are looking for an enthusiastic Service Coordinator to become a key part of our busy and friendly office.

Working alongside our Customer Service Manager and team of field engineers, you'll help coordinate service activities, keep customers informed, ensure engineers have everything they need and make sure every job progresses smoothly from booking through to completion.

This is a varied role where no two days are the same, and you'll quickly become one of the central people who keeps our service department running efficiently.

What you'll be doing

Your responsibilities will include:

Being one of the first points of contact for our customers by telephone and email.
Coordinating engineer visits and helping keep the service schedule running smoothly.
Preparing and sending service quotations.
Following up quotations and customer recommendations.
Updating engineer reports and service records accurately.
Creating and maintaining customer equipment and asset records.
Ensuring engineers have the correct information, parts and paperwork before attending site.
Monitoring outstanding jobs and proactively keeping customers updated.
Liaising with engineers, suppliers and other departments to ensure work progresses efficiently.
Supporting service reminders, recommendations and credit control activities.
Helping identify opportunities to improve our processes and customer experience.
Providing holiday cover and supporting the wider customer service team.

What we're looking for

Experience is important, but personality and attitude matter just as much.

We're looking for someone who:

Loves being organised and enjoys keeping lots of moving parts under control.
Naturally double-checks the details before pressing send.
Remains calm and methodical when things get busy.
Enjoys solving problems and seeing tasks through to completion.
Is confident communicating with customers and colleagues.
Takes pride in delivering excellent customer service.
Is proactive and enjoys helping others succeed.
Wants to be part of a supportive team where everyone works together.

Previous experience in service coordination, customer service, engineering support, facilities management, healthcare, dental, logistics or office administration would all be beneficial, although full training will be provided.

What success looks like

After your first year you'll have become a trusted member of our team by:

Helping engineers arrive at jobs with the right information and equipment.
Ensuring quotations and customer follow-ups are completed promptly.
Keeping service records accurate and up to date.
Providing excellent communication and support to our customers.
Helping reduce delays and improve the efficiency of our service department.
Playing an important role in delivering the outstanding customer experience Eclipse Dental is known for.

Why join Eclipse Dental?

We're a growing, ambitious business that genuinely values its people. You'll be joining a friendly, supportive team where your ideas are welcomed and where you'll have the opportunity to develop your skills and make a real difference.

We offer:

A varied and rewarding role where no two days are the same.
Full training and ongoing support.
Opportunities for personal development and career progression.
A supportive team environment where everyone works together.
The opportunity to make a genuine impact on our customers and the success of the business.

If you're someone who enjoys bringing order to busy days, loves helping people and gets real satisfaction from making sure everything runs smoothly, we'd love to hear from you.

Pay: £30,000.00-£36,000.00 per year

Benefits:

Additional leave
Canteen
Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Rochester ME1 3QX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have previous dental industry experience

Experience:

customer service: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in thurrock, ess

Service Coordinator

IT Service Coordinator

Customer Support Coordinator

Sales Coordinator

Client Services Coordinator

Communications Office Coordinator

Sales Co-ordinator

Client Services Coordinator

Customer Experience Coordinator

Customer Assistance Coordinator - Home Assistance

Implementation Coordinator

Customer Support Coordinator

QC Coordinator

Marketing Coordinator

Coordinator, Online Merchandising

Helpdesk Coordinator

Solar PV Administrator / Renewables Operations Coordinator

Customer Service Coordinator

Client Services Coordinator

Evening Office Coordinator

I want to receive the latest job alerts for customer care coordinator in thurrock, ess

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