Customer service coordinator Work, Jobs in Smethwick, Wmd (with Salaries)

Dental Receptionist / Front of House Coordinator
Sutton Aesthetic Dentistry —Sutton Coldfield
- £14 - £17 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Store discount
- Employee discount
Quick apply
13d
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
6d
Ordering and Administration Coordinator
Just Blinds —Cannock
- £28,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
5d
Internal Sales Account Coordinator
Travis Perkins plc —West Bromwich
- Full-time
- Customer service
- IT
7d
Operations Coordinator
Volvo Group —Warwick
- Up to £28,038 a year
- 12 hour shift
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Sales Coordinator
Mitie —Stourbridge
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
Client Coordinator / Mortgage & Estate Agency Administrator
Blossomfield Group Ltd —Solihull
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Jewellery Shop Manager & Workshop Coordinator
Manna Jewellers —Birmingham
- From £26,000 a year
- Full-time
- CRM software
- Customer service
- English
- Employee discount
Quick apply
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
3d
Patient Sales Coordinator
ORA Dental —Birmingham
- £13 - £18 an hour
- Full-time
- Sales
- In-person
- Office experience
- Free parking
Quick apply
5d
Sales Co-ordinator
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
12d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Sales Coordinator
SUPPLY TECHNOLOGIES —Birmingham
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
5d
Senior Customer Complaints Coordinator
Civic Recruitment Limited —Walsall
- Communication skills
- Time management
Quick apply
Event Co-ordinator/Manager
SweatPretty —Birmingham
- £15 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Office & Operations Coordinator
Polair Conditioning Ltd —Cannock
- £25,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
9d
Meeting & Events Coordinator
Concept 11 Limited —Telford
- From £25,420 a year
- Weekend availability
- Microsoft Office
- Hotel
- Travel
- Free parking
- Employee discount
Quick apply
3d

I want to receive the latest job alerts for customer service coordinator in smethwick, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near smethwick, wmd

Dental Receptionist / Front of House Coordinator

Sutton Aesthetic Dentistry
Sutton Coldfield

Quick apply

Job details

Permanent | Full-time
£14 - £17 an hour
13 days ago

Benefits

Store discount
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Sales
Customer service
Dental receptionist
Administrative experience
Organisational skills
Front desk
IT
Communication skills

Full job description

Full-Time | Private Dental Practice

We are looking for a confident, commercially aware, and personable Front of House / Dental Receptionist to join our modern private dental practice.

This is an important role within the practice. You will often be the first point of contact for our patients, playing a key part in creating a positive first impression and shaping their overall experience with the clinic. We are looking for someone who genuinely enjoys working with people, takes pride in providing excellent service, and can maintain a calm and professional manner in a busy environment.

This role goes beyond traditional reception duties. Alongside managing the front desk, you will help guide patients through their treatment journey — from their first enquiry through to booking consultations and supporting them throughout their care. The position suits someone who is proactive, organised, and confident communicating clearly with patients.

Working closely with dentists, nurses, and the wider team, you will help ensure the smooth day-to-day running of the practice while maintaining a welcoming, professional, and efficient front-of-house environment.

Working Hours

This is a full-time position (approximately 40 hours per week).

Typical working schedule:

Monday – Friday, and two Saturday mornings a month.
Occasional evening may be required depending on clinic needs.

Key Responsibilities

Welcoming patients and creating a warm, professional first impression
Managing a busy appointment diary and scheduling consultations efficiently
Responding to patient enquiries via phone, email, and in person
Converting new patient enquiries into consultation bookings
Communicating treatment information and fees clearly and professionally
Taking deposits and managing patient payments where required
Maintaining accurate patient records, medical histories, and documentation
Liaising with clinicians and nurses to coordinate daily clinic operations
Monitoring practice emails and ensuring enquiries are responded to promptly
Supporting recall systems and helping keep the diary fully optimised
Processing daily payments and maintaining financial records
Ensuring the reception area remains organised, professional, and welcoming

What We’re Looking For

We are looking for someone who is friendly, organised, and confident communicating with patients, with strong customer service and administrative skills.

The ideal candidate will be proactive, reliable, and able to manage multiple tasks while maintaining a calm and professional approach.

Requirements:

Previous dental or healthcare reception experience preferred
Excellent communication and interpersonal skills
Strong organisational and IT skills
Confident working in a busy private practice environment
Experience with dental software such as Dentally is advantageous
A positive attitude and strong attention to detail

What We Offer

Full-time permanent position
Supportive and professional team environment
Opportunity to work within a modern private dental practice
Training and development opportunities for the right candidate
Performance-based bonus scheme linked to patient bookings and practice performance

How to Apply

If you feel this role would suit you, please send your CV along with a short paragraph explaining why you feel you would be a good fit for this role and what interests you about working in a private dental practice.

Applications that include this short introduction will be prioritised.

Job Types: Full-time, Permanent

Pay: £14.00-£17.00 per hour

Benefits:

Company pension
Employee discount
On-site parking
Private medical insurance
Store discount

Application question(s):

Do have any experience in dentistry
Do you have any experience in sales

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in smethwick, wmd

Dental Receptionist / Front of House Coordinator

Customer Service & After Care Co-ordinator

Ordering and Administration Coordinator

Internal Sales Account Coordinator

Operations Coordinator

Sales Coordinator

Client Coordinator / Mortgage & Estate Agency Administrator

Jewellery Shop Manager & Workshop Coordinator

Internal Sales Coordinator (UltraTile)

Patient Sales Coordinator

Sales Co-ordinator

Export Coordinator / Warehouse Administrator

Client Liaison & Customer Experience Coordinator

Sales Coordinator

Receptionist & Front of House Coordinator

Bulk Customer Coordinator

Senior Customer Complaints Coordinator

Event Co-ordinator/Manager

Office & Operations Coordinator

Meeting & Events Coordinator

I want to receive the latest job alerts for customer service coordinator in smethwick, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected