Customer service administrator Work, Jobs in Farcet, Cam (with Salaries)

Office Administrator
Chartered Institute of Credit Management —Peterborough
- £23,400 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
- Employee discount
Quick apply
12h
Office Administrator/Receptionist
Tradeframe.com —Peterborough
- £13 - £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
Quick apply
8d
Receptionist/Front of House
Eddisons Chartered Surveyors —Peterborough
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Employee discount
Quick apply
Part-Time Receptionist/Administrator for Temporary Maternity Cover
Total Health Care Clinics —Peterborough
- £13 an hour
- Temporary
- Computer literacy
- Administrative experience
- In-person
Quick apply
Receptionist/Administrator
Parson Drove GP Practice —Wisbech
- Up to £13.10 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Bookkeeper & Office Manager
Bishops 4x4 Limited —Peterborough
- £26,000 - £28,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Coroners Service Administrator
Cambridgeshire County Council —Huntingdon
- £25,948 - £28,142 a year
- Call to connect
- Customer service
- Organisational skills
- Annual leave
- Employee discount
14d
Operational support Admin/Help Desk
L8 Protection.com Ltd —Wisbech
- From £26,500 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
10h
Collections Admin III - Weston, FL (Hybrid)
Teva —Weston
- Spanish
- No experience needed
- No degree
- Employee stock purchase plan
- Annual leave
7h
Customer Service Administrator - Part Time
Education Personnel Management Ltd —Huntingdon
- Part-time
- Human resources
- Tax experience
- School
Quick apply
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
Centre Administrator
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
7d
Customer Service/Office Administrator
Platinum Mobility —Wilburton
- £12.75 - £14.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
4d
Receptionist - Band 2
United Lincolnshire Teaching Hospitals NHS Trust —Spalding
- £25,272 a year
- Full-time
- Front desk
6d
Receptionist/Administration Assistant
Wilds Lodge School —Oakham
- £22,674.64 a year
- Full-time
- Google Suite
- Word processing
- Computer literacy
- Free parking
- Paid training
Safer Communities Administrator
North Northamptonshire Council —Kettering
- £27,254 - £27,694 a year
- Microsoft Excel
- English
- Administrative experience
- Employee assistance programme
Receptionist
Uppingham School —Uppingham
- £13,333.32 - £15,238.08 a year
- Part-time
- Sales
- Customer service
- IT
- Store discount
- Employee assistance programme
Business Administrator Apprenticeship
Paragraf —Somersham
- £16,640 - £18,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Receptionist
LeisureSK Limited —Bourne
- £10.85 - £12.71 an hour
- Front desk
- Cash handling
Quick apply
3d
Stronger Communities Resettlement Administrator - 3 year fixed term
North Northamptonshire Council —Kettering
- £27,254 - £27,694 a year
- Microsoft Powerpoint
- Microsoft Outlook
- Data analysis skills
- Employee assistance programme
10d

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Office Administrator

Chartered Institute of Credit Management -
Peterborough

Quick apply

Job details

Permanent | Full-time
£23,400 a year
12 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Document control
Purchase orders
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Administrative support experience
Filing
Microsoft Office Suite
Administrative experience
Records management
Client services
Human resources
Virtual learning environments
Organisational skills
Customer support
LMS
Document management
Communication skills
Progress tracking
Office experience

Full job description

Job purpose

We are looking for a positive, proactive and highly organised person to join our team. This role will provide comprehensive administrative support across our Training, Credit Academy (qualifications) and Governance teams, helping to deliver an efficient, high-quality and customer-focused service to learners, members, training providers and internal stakeholders.

We're looking for someone who is organised, eager to learn, and enjoys helping others.

You don't need to have experience in every area listed below. If you have transferable skills and are excited about developing your career, we'd love to hear from you.

Main Responsibilities:

Training & Credit Academy Support

Provide administrative support for the delivery of training programmes, virtual class programmes and learning support services
Coordinate course set-up, learner/delegate registrations and trainer arrangements across learning platforms
Act as a point of contact for learners/delegates, trainer and training provider queries via email and phone
Support the administration of learner/delegate journeys, including onboarding, progress tracking and completion
Conduct wrap-around admin support for external trainers, including pre-training work schedules, purchase order acquisition, post-training follow-up surveys and certification issue
Support with monitoring learner/delegate progress, highlighting any risks or issues to the relevant teams
Administer evaluations and compile feedback for continuous improvement

Governance & HR Support

Assist with documentation and preparation for Board and Committee meetings
Maintain accurate records in line with governance and compliance requirements
Ensure adherence to internal policies, governance requirements and quality standard
Act as first point of contact for queries received in relation to CICM Member Support Service, responding to enquiries and liaising with internal and external stakeholders who support the service
Support administration in relation to branch network queries and branch guidelines adherence
Provide internal administrative support in respect of Human Resources. This will typically involve assisting with general non-technical HR matters, for example replying to reference requests, online filing of HR records and supporting Line Manager on ad-hoc projects.

General Administration & Coordination

Printing, collating and despatching of materials
Organising virtual and physical meeting rooms & co-ordinating attendance lists and refreshments
Ensure effective document management and archiving in line with organisational policies
Build strong working relationships with internal teams, members, learners, tutors and external partners

Successful candidates will have these qualities:

Essential

Good organisational skills and the ability to manage a variety of tasks.
A keen eye for detail and pride in producing accurate work.
Strong written and verbal communication skills.
Confident using Microsoft Office, including Word, Excel and PowerPoint, and a willingness to develop these skills
Ability to work collaboratively and sometimes in a confidential environment

These aren't essential, so don't let them put you off applying:

Experience in an administrative, customer service or office based role – even if for a short period of time
Experience in a training, education or awarding organisation.
Familiarity with learner management systems or online learning platforms.
Experience supporting governance, compliance or assessment activities.

The kind of person you'll be

We're looking for someone who is:

Proactive and enjoys finding solutions.
Passionate about delivering great customer service.
Keen to learn, develop and take on new challenges.
Professional, dependable and adaptable.
Able to build positive working relationships with colleagues, learners and other stakeholders.

Interested?

If this sounds like a role you'd enjoy—even if you don't meet every requirement—we'd encourage you to apply. We'd love to hear about your transferable skills, enthusiasm and potential.

Benefits of working at CICM:

35 hour week - 9am to 5pm (one hour lunch)
Competitive salary
Yearly salary reviews
25 days holiday (plus Bank Holidays), rising to 28 days based on length of service
1 day discretionary Birthday Leave
3 days discretionary office shut-down over Christmas period
Employee Rewards Scheme offering discounts and offers from suppliers in retail, hospitality, travel, wellbeing and more
Company Pension Scheme – we match a level of contribution up to a maximum of between 5% and 9% of salary
Private Medical Scheme – available cover for you and your family
Group Life Assurance with cover at twice the amount of your annual salary
Eyecare vouchers
Continuing Professional Development opportunities across a range of platforms both informal and formal
Free car parking onsite, with electrical charging points
Bright and open plan collaborative office space
Conveniently accessible from the A1
Always listening to our colleagues with our staff surveys
Hot/Cold Refreshments in the office

Pay: £23,400.00 per year

Application question(s):

Can you confirm that you are aware of the set salary mentioned in this advert and that you would like to proceed on this basis
Please acknowledge you are able to work 9-5, Monday to Friday at our office location in Peterborough for this role
Please confirm your level of expertise using MS office

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in farcet, cam

Office Administrator

Office Administrator/Receptionist

Receptionist/Front of House

Part-Time Receptionist/Administrator for Temporary Maternity Cover

Receptionist/Administrator

Bookkeeper & Office Manager

Coroners Service Administrator

Operational support Admin/Help Desk

Collections Admin III - Weston, FL (Hybrid)

Customer Service Administrator - Part Time

Customer Service Administrator

Centre Administrator

Customer Service/Office Administrator

Receptionist - Band 2

Receptionist/Administration Assistant

Safer Communities Administrator

Receptionist

Business Administrator Apprenticeship

Receptionist

Stronger Communities Resettlement Administrator - 3 year fixed term

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