Service operations coordinator Work, Jobs in East Grinstead, Wsx (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Operations & Customer Experience Coordinator (Part-Time)
Odyssey Plunge —Royal Tunbridge Wells
- £16 - £19 an hour
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Computer literacy
- Free parking
- Work from home
Quick apply
1d
Planner
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Employee discount
Quick apply
Lead Driver/Administrator
CPJ Field & Co —Uckfield
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Organisational skills
- Annual leave
- Bereavement leave
Quick apply
5d
Delivery Office Coordinator
REAL Digital International —Croydon
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Life insurance
Quick apply
7d
Co-ordinator
Carers Support West Sussex —Horsham
- £34,198 a year
- Hybrid work
- CRM software
- Supervising experience
- Travel
- Annual leave
- Work from home
Care Coordinator
Heart2Heart Care Ltd —Crawley
- £16 - £22 an hour
- Part-time
- Microsoft Office
- Business development
- Organisational skills
Quick apply
Customer Service Supervisor
Glyndebourne Productions LTD —Lewes
- Up to £31,600 a year
- Weekend availability
- CRM software
- Databases
- Leadership
- Free parking
- Employee discount
18h
Regional Compliance & People Coordinator
Fivenines Global Datacentre Infrastructure —Aylesford
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Life insurance
Warehouse and Logistics Coordinator
Japanese Head Spa Co —Royal Tunbridge Wells
- From £25,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
17h
Partner Cordinator (BG & BGLA)
Bupa —Brighton and Hove
- From £32,400 a year
- Full-time
- Spanish
- Analysis skills
- Organisational skills
- Gym membership
- Referral programme
Quick apply
12h
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Store discount
- Employee discount
Ski Executive - Part Time
Experience Education —Brighton
- Part-time
- Organisational skills
- School
- Negotiation
- Annual leave
- Employee discount
Quick apply
5d
Operations Lead
Healix International —Esher
- From £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Quick apply
14d
Project Coordinator (Live Events)
Deltalive —West Molesey
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Weekend Team Coordinator
Chartwells —Tonbridge
- £15.45 an hour
- Weekends only
- Customer service
- Cooking
- Supervising experience
6d
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Sales and Logistics Administrator
The Darent Wax Co Ltd —Darenth
- £27,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Free parking
- Annual leave
Quick apply
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Service Coordinator
J & E HALL —London
- £30,000 - £40,000 a year
- Full-time
- CRM software
- English
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d

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service operations coordinator jobs near east grinstead, wsx

Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Contract management
Microsoft Outlook
Client engagement
Customer service
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Relationship management
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service operations coordinator jobs in east grinstead, wsx

Service Delivery Coordinator

Operations & Customer Experience Coordinator (Part-Time)

Planner

Lead Driver/Administrator

Delivery Office Coordinator

Co-ordinator

Care Coordinator

Customer Service Supervisor

Regional Compliance & People Coordinator

Warehouse and Logistics Coordinator

Partner Cordinator (BG & BGLA)

Cosmetics Helpdesk Operations Coordinator(12 month FTC)

Ski Executive - Part Time

Operations Lead

Project Coordinator (Live Events)

Weekend Team Coordinator

Customer Service Coordinator

Sales and Logistics Administrator

Senior Sales Coordinator

Service Coordinator

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