Customer service representative Work, Jobs in Sutton Coldfield (with Salaries)

Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Assistant
Wickes —Sutton Coldfield
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
4h
Customer Service
Foodery —Birmingham
- £25,420.00 - £39,748.76 a year
- Part-time
- Hybrid work
- CRM software
- English
- Communication skills
Quick apply
13d
Sales and Customer Service Assistant
Eternal Smiles Dental Centre —Solihull
- From £23,000 a year
- Full-time
- English
- Microsoft Office
- Data entry
- Free parking
- Gym membership
Quick apply
1h
Customer Service Representative (Full-time)
Wheelmania —Birmingham
- £28,000 a year
- Full-time
- In-person
- Employee discount
Quick apply
14d
Customer Service/Sales Assistant
Growth —Birmingham
- £510 - £650 a week
- Full-time
- Customer service
- English
- Organisational skills
- Referral programme
Quick apply
1d
Customer Service Advisor
SunbeltRentals —Birmingham
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Quick apply
3h
Customer Service Advisor
Walker Workforce Solutions ltd —Birmingham
- £24,420 - £25,000 a year
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
Customer Service Advisor
Smarta Energy —Coventry
- £29,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
Quick apply
14d
Customer Support Agent
Rockwell Automation —Aldridge
- Full-time
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Support
Brynemore Cleaning LTD —Birmingham
- £600 - £1,200 a week
- Temporary
- Customer service
- English
- Business development
Quick apply
12d
Customer Service Representative
Ballicom Limited —Coventry
- £26,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
9d
Customer Service Advisor
Cromwell —Brierley Hill
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Service Assistant
Lithia —Stourbridge
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
5d
Funeral Assistant (Driver/Bearer/on call team member)
Mortons Funeral Directors —Birmingham
- From £30,254.64 a year
- Overtime
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
13d
Customer Service Advisor
Wiltshire Farm Foods —Lichfield
- £12.71 an hour
- Temporary
- English
- Data entry
- In-person
- Free parking
Quick apply
Membership and Events Coordinator Intern
Talan —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2h
Production and Customer Service Assistant
Caterpillar Crafts Limited —Kenilworth
- £24,500 - £26,500 a year
- Full-time
- English
- Assembly
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d

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customer service representative jobs near sutton coldfield

Customer Service Advisor

Trophystore.co.uk Ltd -
Tamworth

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Communication skills

Full job description

Would you like to work for the UK’s largest retailer of trophies, medals and awards?

Trophystore.co.uk Ltd, is looking for an experienced Customer Service Advisor to join its busy, expanding business in Tamworth.

If you’re a self-motivated person with great people skills, a positive attitude and you're passionate about delivering exceptional customer service, then this could be just the job for you.

You’ll be joining our office-based team to provide full support for our customers across two businesses within our e-commerce group.

In this busy role, your key responsibilities will include:

Respond professionally to customer enquiries via telephone, email, live chat, social media, and online reviews
Provide accurate product information, advice, and excellent customer service to resolve customer queries
Process customer orders, payments, refunds, and returns accurately and efficiently
Managing returns and coordinating actions for out-of-stock products
Tracking and monitoring deliveries and orders in response to customer requests
Preparing and providing quotations and discounts per company policies
Liaise effectively with third-party suppliers and couriers to resolve customer and order-related issues
Actioning additional administrative tasks and projects to support the Customer Service Team

Skills and experience required:

Proven previous history of office-based admin experience
Excellent verbal and written communication skills with outstanding telephone manner
Ability to work under own initiative whilst still being part of a multi-tasking team
Well organised and able to manage time efficiently
Ability to focus and maintain accurate attention to detail in a fast-paced environment
Proficient user of MS Word, Excel and Outlook
5 GCSE’s grade C/4 or above (or equivalent) including English & Maths
Knowledge and experience of e-commerce would be beneficial

Here at Trophy Store, whilst we all come to work to do an outstanding job, we also believe in having fun and ensuring everyone keeps a good work/life balance.

Additional benefits:

Being part of a growing business in a growing sector
Regular development reviews and mentoring
A friendly, enthusiastic team ethos
30 days holiday plus yearly incremental increases
Healthcare and Wellbeing scheme
Pension scheme
Eye care vouchers
Cycle to work scheme
Staff discounts
Employee of the Month benefits
Social and team building events
All day refreshments - tea, coffee and filter water
Fun treats like doughnut, cookie, pizza days!
Great location with free on-site parking

Working hours are 40 hours per week: Monday to Friday, 8.30am – 5.30pm with a 1 hour break.

Office Based This role is based at our Tamworth office and there is no option to work from home.

Interested? If you can see yourself fitting in with our exciting, ever-evolving business, please apply with your up to-date CV. Successful applicants will receive a link to our online application form.

** No Recruitment Agencies please **

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Application question(s):

This job is based in our Tamworth facility, there is NO option to work from home. Can you reliably and easily commute to Tamworth each working day?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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