Home administrator Work, Jobs in Horndean, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Funding Administrator
Grandir UK —Basingstoke
- £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Administrator/Claim Handler
Topmarx Ltd —Southampton
- £26,500 - £27,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
Quick apply
9d
Office Manager
Vintage Bentley —Petersfield
- £15 - £17 an hour
- Part-time
- Microsoft Outlook
- Microsoft Office
- Travel
- Free parking
Quick apply
Personal Assistant/Office Manager
Bee May EDS Ltd —Basingstoke
- £18,000 - £22,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexitime
- Work from home
Quick apply
3d
Release Coordinator
Outright Games —Stubbington
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Work from home
- Sick pay
Quick apply
5d
Care Home Administrator
Barchester Healthcare —Winchester
- £34,900 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
12d
Senior Business Support Officer - Vehicle Workshop
Chichester District Council —Chichester
- £29,064 - £31,022 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
10d
Office Administrator - Client Facing (Full or Part-time)
Kelvion Holding GmbH —Fareham
- Part-time
- Microsoft Excel
- Administrative experience
- Communication skills
Quick apply
12d
Release Coordinator - Fully remote
Outright Games —Stubbington
- £27,000 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Work from home
Quick apply
6d
Purchasing Admin Assistant
HYDE HOUSING ASSOCIATION —Havant
- £25,000 - £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
6d
Tenant Liaison Officer
Sureserve —Portsmouth
- £27,976 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Administrator
Reassured —Basingstoke
- £26,650 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Free parking
- Annual leave
Quick apply
HMP Winchester - Business Administrator Management Coordinator
Ministry of Justice —Winchester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
2d
Solar Designer and Compliance Administrator
Ecovolt Renewables Ltd —Waterlooville
- From £26,500 a year
- Full-time
- Schematics
- CAD
- Customer service
Quick apply
Safeguarding Training Administrator
KaneHR —Old Alresford
- £31,277 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Administrative experience
Quick apply
Planning Support Administrator
Saltus —Farnham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Accounting
- Communication skills
- Work from home
- Employee discount
Quick apply
Accounts Administrator
Northover & Co Accountants Ltd —Eastleigh
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Accounting
- Free parking
- Flexitime
Quick apply
13d
Senior Administrator
Colten Care —Winchester
- £14.20 - £15.70 an hour
- Nursing home
- Customer service
- Microsoft Office
Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Management
- Administrative experience
- Data entry
5d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

home administrator jobs in horndean, ham

Resident Liaison Officer - Social Housing

Funding Administrator

Administrator/Claim Handler

Office Manager

Personal Assistant/Office Manager

Release Coordinator

Care Home Administrator

Senior Business Support Officer - Vehicle Workshop

Office Administrator - Client Facing (Full or Part-time)

Release Coordinator - Fully remote

Purchasing Admin Assistant

Tenant Liaison Officer

Administrator

HMP Winchester - Business Administrator Management Coordinator

Solar Designer and Compliance Administrator

Safeguarding Training Administrator

Planning Support Administrator

Accounts Administrator

Senior Administrator

Team Administrator

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