Support engineer Work, Jobs in Ashington, Nbl (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
6d
Administration Assistant
Form Properties Limited —Alnwick
- £15 - £17 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
6d
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Drainage Engineer
EnviroRod Limited —Killingworth
- £17.50 - £20.00 an hour
- Overtime
- Customer service
- Maintenance
- Plumbing
Quick apply
8d
Boyd Thermal by Eaton - R&D / Process Development Engineer (
Boyd Thermal Solutions Inc. —Ashington
- Engineering
- Master's degree
- Analysis skills
Quick apply
System Engineer
Dräger UK & Ireland —Blyth
- Hybrid work
- Engineering
- Analysis skills
- Organisational skills
9d
Project Planner
GSS Ltd —Hebburn
- Full-time
- Contracts
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Boyd Thermal by Eaton - R & D Engineer
Boyd Thermal Solutions Inc. —Ashington
- CAD
- Engineering
- Bachelor's degree
Quick apply
Process Engineer
TT Electronics plc —Bedlington
- Full-time
- CAD
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
Junior Service Delivery Manager
Ericsson —Alnwick
- Computer Science
- Engineering
- English
Project Manager
Dräger UK & Ireland —Blyth
- Management
- Engineering
- Project management
9d
Network Technical Architect
IT Professional Services Ltd. —Chester-le-Street
- £56,000 - £75,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
Quick apply
3d
Field Engineer
SOUTHERN COMMUNICATIONS LIMITED —Newcastle upon Tyne
- £31,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Employee assistance programme
Quick apply
Process Engineer
Gates Corporation —Cramlington
- Engineering
- Bachelor's degree
- No degree
Project Engineer
Techflow Marine —Cramlington
- £32,000 - £38,000 a year
- Full-time
- AutoCAD
- System design
- Maths
- Life insurance
- Sick pay
Quick apply
9d
Electronics Test Engineer, Resistors
TT Electronics plc —Bedlington
- Full-time
- Engineering
- C++
- Python
- Annual leave
- Employee assistance programme
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
9d
Graduate Engineer
Osprey Group —Cramlington
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
- Employee assistance programme
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply

I want to receive the latest job alerts for support engineer in ashington, nbl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer jobs near ashington, nbl

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in ashington, nbl

1st Line Support Engineer

Administration Assistant

Offshore Technician Scheme

Platform Engineer

Drainage Engineer

Boyd Thermal by Eaton - R&D / Process Development Engineer (

System Engineer

Project Planner

Boyd Thermal by Eaton - R & D Engineer

Process Engineer

Junior Service Delivery Manager

Project Manager

Network Technical Architect

Field Engineer

Process Engineer

Project Engineer

Electronics Test Engineer, Resistors

2nd Line Support Technician

Graduate Engineer

Sage Support Engineer

I want to receive the latest job alerts for support engineer in ashington, nbl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected