Patient access occupations Work, Jobs in Audenshaw, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Treatment Coordinator
Eagle House Dental —Ashton-Under-Lyne
- £13 - £14 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Referral programme
Quick apply
6d
Treatment Coordinator
Holly House Dental Practice —Stockport
- £13 - £15 an hour
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
5d
Patient Care Advisor
the Brooke Surgery —Hyde
- From £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
4d
Medical Receptionist
Werneth Medical Practice —Oldham
- £12.71 an hour
- Part-time
- Customer service
- Front desk
- IT
Quick apply
6d
Haematology Cancer Support Worker
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Part-time
- Communication skills
4d
GP Practice - Patient Co-ordinator - Part Time and Full Time
Firsway Health Centre —Sale
- £25,584 a year
- Full-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
2h
Care Co-Ordinator
Vision Care Services —Huddersfield
- £29,900 a year
- Weekend availability
- Computer literacy
- In-person
- Care plans
Quick apply
8d
Medical Secretary
Pennine Care NHS Foundation Trust —Oldham
- £28,392 - £31,157 a year
- Part-time
- Annual leave
- Employee discount
11d
Medical Administrator
Hulme Hall Medical Group —Handforth
- £12.71 an hour
- Part-time
- Customer service
- Data entry
- Organisational skills
Quick apply
4h
Care Coordinator – (Domiciliary Care)
Ollie Care —Manchester
- £25,000 a year
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
2h
Medical Administrator/Receptionist
SDD Medical Ltd —Manchester
- £26,650 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
4h
Chiropractic Assistant
Ancoats chiropractic clinic —Manchester
- £12.21 - £14.00 an hour
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Health & wellbeing programme
- Flexitime
Quick apply
Care Coordinator
Homecarers Care Services —Collyhurst
- £28,840 a year
- Customer service
- Organisational skills
- IT
- Employee discount
Quick apply
12d
Care Coordinator
Apollo Home Healthcare —Heywood
- £28,000 - £31,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
- Annual leave
Quick apply
Experienced medical receptionist
All Saints Medical Centre —Manchester
- From £13.45 an hour
- Part-time
- In-person
- Free parking
Quick apply
4d
Theatre Scheduler
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- University
- AI
4d
Front of House
Bank MediSpa —Manchester
- From £13 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
13d
Peripatetic Receptionist
Northern Care Alliance NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Annual leave
3d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply

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patient access occupations jobs near audenshaw, gtm

Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in audenshaw, gtm

Optical Assistant - Customer Care Office Based

Treatment Coordinator

Treatment Coordinator

Patient Care Advisor

Medical Receptionist

Haematology Cancer Support Worker

GP Practice - Patient Co-ordinator - Part Time and Full Time

Care Co-Ordinator

Medical Secretary

Medical Administrator

Care Coordinator – (Domiciliary Care)

Medical Administrator/Receptionist

Chiropractic Assistant

Care Coordinator

Care Coordinator

Experienced medical receptionist

Theatre Scheduler

Front of House

Peripatetic Receptionist

Clinic Receptionist

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