Office coordinator Work, Jobs in Banstead, Sry (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
10d
Office & Executive Coordinator
Prosek Partners —London
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
Quick apply
1d
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
8d
EHCP Coordinator Assistant (office based)
Cognus Limited —Wallington
- From £19,792.71 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
2d
Front of House Co-Ordinator
Dalmeny House Dental —London
- £14 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Programme Coordinator
Samaritans —Ewell
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
14d
PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR
The Staight Practice —London
- £24,420.00 - £37,871.41 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
7d
People Services Coordinator
Octavius Infrastructure —Reigate
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
21h
Flight Representative Coordinator
Air Charter Service —Surbiton
- £32,000 - £35,000 a year
- Full-time
- Communication skills
- Gym membership
Quick apply
Events Operations Coordinator
IQPC —London
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Hospitality
- No degree
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Recruitment Coordinator
Royal Star & Garter —Twickenham
- £27,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
9d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
2d
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
3d
Patient Coordinator - Aesthetics
DIAMOND SKIN CLINIC KNIGHTSBRIDGE —London
- £24,420.00 - £38,755.32 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
3d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Property Executive/Co-Ordinator and Admin Support
The Montreal Estate —Sevenoaks
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
Accounts Receivable Co-ordinator
KYN —Knightsbridge
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
London Office Coordinator (m/f/d)
ECFR —London
- £38,000 - £44,000 a year
- Hybrid work
- CRM software
- English
- Microsoft Office
Quick apply
14d

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Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
10 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

office coordinator jobs in banstead, sry

Freshdesk coordinator

Office & Executive Coordinator

Customer Service Coordinator

EHCP Coordinator Assistant (office based)

Front of House Co-Ordinator

Customer Service Coordinators

Programme Coordinator

PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR

People Services Coordinator

Flight Representative Coordinator

Events Operations Coordinator

Recruitment Coordinator

Office Coordinator (f/m/d)

People Support Coordinator

Patient Coordinator - Aesthetics

Events Coordinator

Property Executive/Co-Ordinator and Admin Support

Front of House & Office Coordinator

Accounts Receivable Co-ordinator

London Office Coordinator (m/f/d)

I want to receive the latest job alerts for office coordinator in banstead, sry

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