Front of house manager Work, Jobs in Barnard Castle, Dur (with Salaries)

Front of House Manager
Bannatyne —Darlington
- £13.90 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Guest Services Manager
St Cuthbert's Hospice —Durham
- £29,376 - £36,697 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Bar Supervisor/Assistant Manager
Hideaway —Darlington
- From £13 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
14d
Bar Manager
Shakespeare Durham —Durham
- £26,000 - £30,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Bar Manager
Mockingbird Durham —Durham
- £18 an hour
- Weekend availability
- Bar
- Management
- Customer service
- Employee discount
Quick apply
Floor Manager
BABUL'S (DARLINGTON) LTD —Darlington
- £28,000 - £32,000 a year
- Full-time
- Serving
- Hospitality
- Supervising experience
Quick apply
7h
Head Chef/Kitchen Manager
Cellar Franchising —Northallerton
- £35,000 - £40,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
12d
Shift manager / 6906 - The Highland Laddie- Norton
J D Wetherspoon plc —Stockton-on-Tees
- From £29,013 a year
- Full-time
- Bar
- Annual leave
- Employee discount
3d
Cafe Manager/Supervisor
Riverview Cafe —Durham
- £13.50 - £14.50 an hour
- Full-time
- Serving
- Hospitality
- Culinary experience
Quick apply
Bar Manager
Slaley Hall Hotel, Spa & Golf Resort —Hexham
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee assistance programme
Quick apply
6d

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Spa Receptionist
The Morritt Hotel and Garage Spa —Barnard Castle
You'll also support your manager to maximise revenue through proactive product sales and careful treatment diary management.
Up to £12.71 an hour
Quick apply
11d
Head Therapist
The Morritt Hotel and Garage Spa —Barnard Castle
Promote retail sales, spa packages and guest experience initiatives. Competitive salary with opportunities to increase earnings through retail performance.
Up to £29,931 a year
Quick apply
11d

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Front of House Manager

Bannatyne -
Darlington

Apply Now

Job details

Permanent
£13.90 an hour

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Customer service
Team management
Financial acumen
Communication skills

Full job description

Front of House Manager

Location

Darlington

Department:

Front of House / Reception

Job type:

Permanent

Salary:

£28,912

Job ref:

085190

Published:

20 days ago

Job Title : Front of House Manager
Hours : 40 per week
Rate of Pay : £13.90 per hour
Location : Darlington

Bannatyne is synonymous with providing exceptional fitness and wellness experiences across the UK. Our state of the art facilities and commitment to high standards make us a leader in the industry. We are currently seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service.

Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Front of House Manager:
Lead, train and motivate the front of house team to provide outstanding customer service.
Required to perform Duty Manager duties such as being a key holder, and having responsibility for unlocking/locking the building if the DM is closing/opening the club. Along with assisting with crisis management.
Manage staff schedules, ensuring adequate coverage at all times.
Conduct regular performance reviews and provide ongoing coaching and support to team members.
Ensure that all members and guests are greeted warmly and assisted promptly.
Handle customer inquiries, concerns, and complaints efficiently and professionally.
Create a welcoming environment and ensure the front of house area is always clean and organised.
Oversee the daily operations of the front desk, including managing bookings, processing payments and maintaining accurate records.
Monitor and manage front of house supplies and inventory with revenue targets.
Ensure compliance with health and safety regulations and company policies.
Develop and implement strategies to enhance member engagement and satisfaction.
Organise and participate in member events and activities to foster a sense of community.
Assist with budgeting and financial planning for the front of house operations.
Promote club programs, services, and events to members and guests.

What we are looking for:
Previous experience in a supervisory or managerial role within customer service or hospitality environment.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a focus on creating positive experiences.
Good organisational and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.
Basic financial acumen and experience with budgeting and reporting.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you were proficient in using computer systems and software including CRM Systems.

Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Front of House Manager, you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the overall success of our club.

We offer competitive compensation, opportunities for professional development and a supportive team culture.

If you are passionate about customer service and eager to make a difference, apply today and become a valued member of the Bannatyne family!

Apply Now

Refine Your Search

front of house manager jobs in barnard castle, dur

Front of House Manager

Guest Services Manager

Bar Supervisor/Assistant Manager

Bar Manager

Bar Manager

Floor Manager

Head Chef/Kitchen Manager

Shift manager / 6906 - The Highland Laddie- Norton

Cafe Manager/Supervisor

Bar Manager

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